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Reviews (2,795)
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Reviewed April 4, 2018

Best way to relax with kids when you have a long waits for connecting flights. A short walk from the terminals and need to go through immigration. (By the way, make sure you can exit the airport without a visa to avoid any surprises).

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank platonjv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaurav B, Guest Relations Manager at Premier Inn Abu Dhabi International Airport Hotel, responded to this reviewResponded April 6, 2018

Dear platonjv,

Greetings from Premier Inn Abu Dhabi International Airport.

Thank you ever so much for your brilliant 5 star review. It is a matter of pride to know that you had a comfortable and convenient stay at our hotel with your family. We are also pleased to know about your appreciation for our hotel's super convenient location and it was suitable for your travel needs.

We hope to see you back again on your next trip to Abu Dhabi.

Kind regards,
Gaurav Bashyal
Duty Manager

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Reviewed April 3, 2018

Overall a lot on offer for the money. Clean rooms very friendly helpful staff. Free shuttle bus on offer. Extra towels in the room. T and coffee facilities in the room. Everything worked and was as it should be

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ZedH123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pratibha B, Manager at Premier Inn Abu Dhabi International Airport Hotel, responded to this reviewResponded April 16, 2018

Dear ZedH123,

It is wonderful to know and learn of your cherishing experience whilst in our care.
We are delighted to know that you have liked the facilities and have also received efficient and friendly service from our staff. I must say your detailed observation and appreciation makes for a very good reading.
We hope that the Premier Inn will remain your choice of hotel on all your future visits to our city and we look forward to welcoming you back on your future visits as well.

Regards
Pratibha V.Bankar
Book our best available rates through our brand new Premier Inn Website

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Reviewed April 3, 2018

Very welcoming staff - especially Abdul. The hotel is conveniently located beside Terminal 3. This is a really convenient, reasonably priced and clean place to stay when you have an early flight or between flights. I would definitely recommend this to any travelers that need fast access to the terminal. You are 5 mins walk from security.

  • Stayed: April 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank malnoobi79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaurav B, Guest Relations Manager at Premier Inn Abu Dhabi International Airport Hotel, responded to this reviewResponded April 9, 2018

Dear malnoobi79,

We are extremely delighted to get your excellent feedback and for recommending Premier Inn Abu Dhabi International Airport. We are committed to provide a service from the heart and we are glad that you have recognized this aspect. The team in particular Abdul will be very happy to hear about your satisfaction. Thank you once again for appreciating our hotel location, value for money and comfortable rooms.

We hope to welcome you back again for another magnifique experience.

Best regards,

Gaurav Bashyal
Duty Manager

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Reviewed April 2, 2018

Due to our flight timing, we choose this hotel.
Hotel has convenient access to Abu Dhabi Int'l Airport, just walk following signage then will reach hotel.

On the way to hotel from the Airport, there are some shops and of course, COSTA coffee in the corner of the hotel.

Room is just nice size and comfy.
There is only body wash in the bathroom, however guest can purchase bath amenity pack (for ladies and for men) at very reasonable price at AED5/pack.

Amenity pack consisting toothbrush, toothpaste, shower, conditioner and comb as common item. A razor for men pack and sewing kit and a hygiene bag for ladies.

Bed is a little softer side, only a very soft pillow. We used body towel to firm up our head side to have good night's sleep.

They provide tea, coffee and bottled water complimentary.

Breakfast spread was pretty good. Varieties of continental and local flavours.

They have shuttle bus service to and from hotel to various locations such as Ferrari World (Yas Island), Marina Mall area and Sheikh Grand Mosque.
Check out latest timing to not to miss this great option.

Overall we had nice stay in this hotel.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank maccha_sg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaurav B, Guest Relations Manager at Premier Inn Abu Dhabi International Airport Hotel, responded to this reviewResponded April 9, 2018

Dear maccha_sg,

Greetings from Premier Inn Abu Dhabi International Airport.

It is our pleasure to receive and read your great words of appreciation about our hotel. We are delighted to learn you had a great stay and you thoroughly enjoyed your stay as per your detailed feedback. Thank you so much for your review and we look forward to welcome again for yet another great stay.

Kind regards,
Gaurav Bashyal
Duty Manager

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Reviewed April 1, 2018

I came to the hotel for a few hours overnight stay I specifically went into great detail about my morning alarm call as I had no charger for my phone and I had a flight to catch. Sadly I did not receive a wake up call and if I hadn’t woken up naturally I would have missed my connecting flight which would have ended costing me more money and big inconvenience of time.

  • Stayed: March 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sabiraalidina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pratibha B, Manager at Premier Inn Abu Dhabi International Airport Hotel, responded to this reviewResponded April 16, 2018

Dear sabiraalidina,

Thank you very much for taking the time to provide us feedback about your recent stay with us.

It was distressing to read your comments on your overall experience. It is always important to receive guest feedback such as yours, as it gives us an opportunity to make improvements as needed, and improvements are certainly necessary in your case. We express regret for the inconvenience caused to you and humbly request you to treat this as a case which does not commensurate with our operating standards.

Would like to assure you that we shall leave no stone unturned to re-establish our credibility with you; should you give us another chance.

You are our esteemed guest and I look forward to welcoming you back.

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