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All reviewsthe executive loungeclose to the airportgreat hotelsushi barel doradojuan carlosshuttle serviceminutes from the airportbusiness triplatin americaexcellent staybusiness travelerbusiness centeri highly recommend this hotelpimentogymkatherine
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Reviewed April 2, 2018

excellent service and good furniture. Near to airport and business sector. Parkin service and airport transport service complimentary. Gym and spa complete. severals and very good restaurants. recomended for bussines and vacations travels

Stayed: March 2018, travelled with family
Thank WEXLERyDEISY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando F, Director General at Bogota Marriott Hotel, responded to this reviewResponded April 5, 2018

Dear WexleryDEISY

Thank you for taking the time to share your comments. I am so glad to see you have enjoyed your food and the service in our restaurant. I will share your kind comments with our staff

I hope you visit us again in a future occasion.

Sincerely,

Fernando Fernandez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

First the positive: this is a clean, quiet, odor free hotel room. Great shower. Nice big towels.

The negatives: we had to pay “taxes” on arrival after paying for our stay in full (we thought) on hotels.com. This is an unethical business practice, and is the essence of “bait and switch”.

The hotel shuttle from the airport (the reason we chose this hotel) does not run early enough for our flight so we had to hire a car.

The restaurant was a disaster. The server spilled soy sauce across our table and onto the floor before we could order. I asked for a glass of red wine. I was given an iPad to order it. The first screen asked for my geographic preference. The pretentiousness was overwhelming. On the fourth screen, I hit a dead end with the only options being bottles (and I just wanted a glass). I gave up and ordered a glass of sake. The server came out with a shot glass and measured 1.5 ounces into each of our glasses. We paid, and left for fast food next door (which was an enjoyable, stress free meal).

Stayed: April 2018, travelled as a couple
1  Thank MinnesotaFamily2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando F, Director General at Bogota Marriott Hotel, responded to this reviewResponded April 5, 2018

Dear .Minnesota Family

I hope you are very well, I want to thank you for the time that you took answering this comment that will guide us to be every day better in the areas where we are failing, on the other hand we are already reviewing each topic to take feedback actions and this type of Situations do not happen again.

We hope to have you in another opportunity to assist you and change your perspective

Sincerely
Fernando Fernandez
Gerente General

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 30, 2018

Good location, short distance to airport(in bad Bogota traffic...), shuttle available, close to 2 shopping centers. Good rooms, very good services, would greatly recommend the package that gives you access to the executive lounge

Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank viaggi0mi0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando F, Director General at Bogota Marriott Hotel, responded to this reviewResponded April 5, 2018

Dear Viaggi0mio

Thank you for taking the time to share your comments. I am so glad to see you have enjoyed your food and the service in our hotel.

I hope you visit us again in a future occasion.

Sincerely,

Fernando Fernandez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 25, 2018

Hotel is conveniently located only 15 minutes from airport. Shopping mall only 10 minutes walk from the hotel. Quality restaurants surround hotel. Staff very courteous. Room clean and comfortable. Good size gym on site with indoor pool. Definitely pays to be a Marriott Platinum member as access to complimentary breakfast and evening snacks and drinks in the lounge on the 10th floor a nice perk.

Room Tip: Secure hotel. Staff very courteous. Food excellent. Room clean and comfortable. Good size gym with indoor pool on site.
Stayed: March 2018, travelled on business
Review collected in partnership with this hotel
Thank tjarboe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando F, Director General at Bogota Marriott Hotel, responded to this reviewResponded March 26, 2018

Dear Tjarboe

Thank you for taking the time to share your comments. I am so glad to see you have enjoyed your food and the service in our restaurant. your opinions help us to be better every day

I hope you visit us again in a future occasion.

Sincerely,

Fernando Fernandez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 25, 2018

Great experience as everyone from time I checked in until I left stepped up as well as Marriott corporate in handling a booking for a nite that I wasn't on Bogota. Handled everything on my morning transfer with a driver to the airport all ready for me at 4:00 AM. Extremely impressed

Stayed: March 2018, travelled on business
Review collected in partnership with this hotel
Thank rayrice2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando F, Director General at Bogota Marriott Hotel, responded to this reviewResponded March 26, 2018

Dear Rayrice2018

Thank you for taking the time to share your comments. We are very happy that you have enjoyed our service and your opinions help us to be better every day

I hope you visit us again in a future occasion.

Sincerely,

Fernando Fernandez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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