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All reviews great hotel shuttle service an overnight stay late arrival great option free shuttle the hotel offers the general manager ordered room service breakfast was included comfortable stay shopping mall rooms are great comfortable bed clean rooms inns taxi
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Reviewed November 5, 2018

Very nice hotel for the price. It is very well located and offers great services.Staff is very friendly and willing to assist with any need that a customer may have. Highly recommended for business travelers

Date of stay: October 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank GoPlaces55905785693
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaArb, Gerente at Holiday Inn Bogota Airport, responded to this reviewResponded November 5, 2018

Dear Guest,

We appreciate your comments, thank you very much for taking the time to share your experience with us and other travelers.
We will be waiting for your next visit soon!

Kind Regards,

Andrea Arb
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 5, 2018 via mobile

The hotel offers a good standard of accommodation however the overall service is disappointing. I messaged the hotel to book the complimentary shuttle service however received no response and ended up catching a taxi. My request to speak with a manager was ignored.

I asked for an early morning call which didn’t happen and I was unable to enjoy breakfast before heading to the airport.

I would not recommend staying at the hotel.

Date of stay: November 2018
Trip type: Travelled solo
Thank 963martins963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaArb, Gerente at Holiday Inn Bogota Airport, responded to this reviewResponded November 5, 2018

Dear Guest,

Thank you for letting us know this issues during your last stay, I offer you a sincere apologize and I would like to contact yourself directly to follow up your concern. As I can not have your contact information through this website, I would appreciate if you can send me an email to: aarb@metro-op.com

I will be more than attentive to manage personally this case as you deserve.

Thank you for staying with us and I will be waiting for your news.

Kind Regards,

Andrea Arb
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 25, 2018

All employees were very customer oriented, the quality of services, the food and room conditions were excellent. At the restaurant, the service was outstanding!!! There was a waitress, Sonia Caicedo that recall all the guests names and recall every single detail from our orders. She make us feel very comfortable there and the reason that we will return to the same hotel during next trips is because that outstanding service.

Room tip: Keep the good service that you are doing. It really makes the difference!!!
Date of stay: October 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank mramoscl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaArb, Gerente at Holiday Inn Bogota Airport, responded to this reviewResponded October 25, 2018

Dear Guest,

We value your comments! Thank you very much for sharing your experience with us and other travelers, we are glad to know that you enjoyed our service and comfortable rooms. We will let Sonia know your words, THANK YOU!

Come back soon,

Andrea Arb
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 24, 2018

I stayed for business at this hotel a couple of times in the past and it never dissapoint. Large and clean rooms, friendly staff and room service food suprinsingly good. Unfortunetly I haven´t tried the rest of the hotel ammenities but I´m sure they will not dissapoint.

Room tip: Get a room that faces the main avenue, sunset is nice and if you are an aviation fanatic you get to see several departures.
Date of stay: October 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Andres P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaArb, Gerente at Holiday Inn Bogota Airport, responded to this reviewResponded October 24, 2018

Dear Guest,

We appreciate your loyalty and feedback. Thank you for coming back!
We are glad to know that you ejoyed our rooms and service and we will be waiting for your next visit soon.

Kind regards,

Andrea Arb
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 16, 2018 via mobile

I stayed here as part of a meeting. The hotel has a free shuttle to and from the airport which is easy to book. The rooms are big and nicely decorated. The only thing lacking was a kettle as it was not really possible to make tea using the Valdez coffeemaker. The free WiFi was strong and staff were friendly and helpful. There is a big breakfast buffet catering for both European and local tastes. As a vegetarian I was disappointed with the restaurants options. Effectively I had three varieties on the same stir fry vegetables over three days: with rice, with noodles and worse, without any carbohydrates. Not surprisingly then we went to a hotel next door for dinner. The hotel is located on a very busy thoroughfare and there is not much around other than hotels and offices. The botanical garden is about 20 min walk and worth visiting

Date of stay: October 2018
Trip type: Travelled on business
Thank henricea2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaArb, Gerente at Holiday Inn Bogota Airport, responded to this reviewResponded October 22, 2018

Dear Guest,

Thank you very much for sharing your experience with us and other travelers, we are glad to know that you enjoyed our rooms, location and shuttle service. We appreciate your comments refered to the vegetarian menu options, please feel free to order any kind of preparation you would like to eat, our kitchen staff would be pleased to serve you. Anyway, we will be launching our new restaurant menú next month wich includes variety of vegetarian options that I am sure that you will like a lot.

We hope to have you here again in the near future.

Kind regards,

Andrea Arb
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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