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All reviews national university room service a short taxi ride nice hotel free wifi great room front desk rooms are large other guests one night la candelaria corferias lobby airport heating housekeeping monserrate
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Reviewed March 20, 2018

We stayed just one night here and found the hotel a reasonable option and good value for the price. We chose the hotel based principally on the ease of access to the airport but it’s only a short taxi ride from the tourist sights of downtown too. Reception was fine and more importantly very flexible as our plans were not fixed and we needed to be able to change our stay easily. The room was ok, with comfortable beds and decent shower, although housekeeping was a little lax ( our wardrobe was filled with empty boxes of automatic pet feeding bowls!), only one towel for the two of us, no tissues. None of these especially important issues and resolved with a call to reception but created a slightly odd impression. Breakfast was actually much better than we expected with a good range of items, decent coffee and friendly staff. This is not the smartest NH we’ve stayed in but a decent cheap and cheerful option for a short stay.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank Lloyd H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia R, Director General at NH Bogota Urban 26 Royal, responded to this reviewResponded March 22, 2018

Dear Guest:

Thank you very much for your comments and for taking your time to give us the feedback of your stay.

We hope to see you again at the hotel.


Claudia Rodríguez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 8, 2017 via mobile

Located very close to some important places like La Candelaria, Monserrate, and some big malls. Room and decoration very modern, nice view from the room. Service at reception was good, but you know you are in a cold big city.

Date of stay: November 2017
Trip type: Travelled as a couple
Thank Natalia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia R, Director General at NH Bogota Urban 26 Royal, responded to this reviewResponded January 18, 2018

Dear Guest:

Thank you very much for your comments and for taking your time to give us the feedback of your stay.

We hope to see you again at the hotel.

Claudia Rodríguez,
Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 4, 2017 via mobile

Clean, newer and good service, not far from the Corferias however there hotels that are much closer
Not a lot of dining option in walking distance
The area is safe however a bit boring
Rooms are large and comfortable, the stream in shower could have been a little stronger

Date of stay: October 2017
Trip type: Travelled on business
Thank ebrem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia R, Director General at NH Bogota Urban 26 Royal, responded to this reviewResponded November 21, 2017

Dear Guest:

Thank you very much for your comments and for taking your time to give us the feedback of your stay.

We hope to see you again at the hotel.


Claudia Rodríguez
Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 25, 2017 via mobile

The hotel was fine for one night. The Marriot is closer to the airport, but the NH hotel being 15 minutes away is not bad. Arrange a transfer from the hotel in advance as it is cost 29,000 pesos instead of 58,000 pesos by official taxi.

The location is a bit sterile along a busy highway with high rises around. My room was on the 8th floor but the traffic noise was so loud I needed ear plugs.

Lobby is small and receptionists are often away from the desk chatting offside. They have two computers connected to a printer where you can print boarding passes. You can help yourself to mint water or tea.

WiFi is free and fast throughout the property.

Rooms are very large but bathroom is cramped. You can barely open the shower stall. But the water pressure and hot water are good. Design is new and modern. Cleanliness average. Bathroom had left over bits of candy wrapper and corridor carpets could do with a good vacuum. Other guests complained there is no air conditioning but I was cold and would have liked some heating.

Food and service in the restaurant was okay. Breakfast had lots of bread and carb options. You could get eggs made to order and fruit but I would have preferred healthier options. Tables were not well cleaned between guests eating at breakfast.

The price is good for the quality but if I had more time in Bogota I would stay in a more central and vibrant location.

Date of stay: September 2017
Trip type: Travelled solo
Thank Poleinahole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 24, 2017

We got sent to this hotel due to an Air Canada flight cancellation , the hotel facilities are excellent, the rooms are big, clean and the beds are comfy. However, the service at the restaurant is horrible, the waiters are disorganized and don't go to your table unless you call them, besides the service is slowwww, 50 minutes to get a pasta? C'mon.
Of course it did not help that on the second day of our stay a pipe burst in their kitchen and they had to close it, leaving us with the Room Service option and guess what , slower than the restaurant.
Also, they failed to make our room and after complaining twice it was easier for them to change our rooms rather than cleaning them.
A very bad experience when it comes to service, I hope they improve

Room tip: Please avoid the rooms that face the avenue as the street is noisy and their windows aren't very good
Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Alejandro G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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