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Traveller rating
261
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1 - 6 of 524 reviews
Reviewed February 23, 2020

The staff is friendly even if not responsive to problems. This hotel had the worst wifi internet I have ever had at any hotel worldwide, reported issues and they simply give another coupon. Website advertises free wifi, but in fact it is throttled and restricted to a certain amount per day and then they want to charge you extra for additional usage. Extremely unprofessional. They also do not recognize your status with the Wyndham program if you have any unless you make them aware of it.

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Bruce D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 15, 2020

The rooms were large and were clean. The bed was very comfortable. The free use of kayaks and paddle boardsand snorkelling equipment was great. Emily was extremely helpful and sorted out any problems we had.
Nikki was always there when we needed a buggy to or from Reception. he would courteous and informative and always willing to help.

Date of stay: February 2020
1  Thank peternP4114PJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 10, 2020

The hotel is by the shore of the little bay east of Port Vila. The entrance from the main road is hidden but once you pass the Au Bon Marche market at the roundabout, look for a big tree on your left and you will see a post on your right indicating the entrance.
The rooms are type of apart hotel, you will enjoy the view of the sea bay (looks like a lagoon but with tides), the staff kind attendance and the beach. The rooms are located in different buildings numbered from 1 to 7. Number 2 is close to the parking place but not over the beach whilst 3 to 7 are over the beach. Transportation from the reception to the rooms is by the use of a buggy electric car.
The rate confort vs price is quite good and better than other hotels.
I recommend you to hire a car as the hotel is not close to the town centre, however taxis may be called and coming very fast.
The only problem is that at the time of our arrival (we stay for 2 weeks) there were not so many buggies and in rainy season it is needed for reaching the car parking.

Room tip: I suggest you 301 to 307 or 401 to 407. Access to the beach is direct from the room.
Date of stay: February 2020
    • Value
    • Rooms
    • Service
1  Thank wallybrwnt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 9, 2020

My wife and I recently holidayed from 1st-9th February 2020 at the Ramada. It was my wife's' 4th trip to Vanuatu and her second to the Ramada. We fully enjoyed the amenities of the resort and as always, it was the staff who made the stay most enjoyable. There are too many to name however special thanks must go to Junly, Emily, Gina, Bob, Magret, Caroline, August and Anthony for their attention to detail and friendly professionalism - they, along with the other behind-the-scenes staff do the resort much credit - especially the cleaners who kept our room impeccably clean every day. My wife was saddened to discover that Geraldine (from reception) had gone since August (2019) - she along with the other staff set the bar high for customer service and satisfaction. The restaurant also was great with a good variety of reasonably priced meals for all ages - My wife even thanked the Chef and his team for a job well done!

Room tip: The 400's block (rooms 4XX) overlook the pool and the lagoon. A supermarket (Au Bon Marche) is a 10-12 minute walk away.
Date of stay: February 2020
    • Location
    • Cleanliness
    • Service
1  Thank goofyNewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 7, 2020 via mobile

Lovely location, worth paying extra for a ground floor with room.
Snorkel if equipment provided although not much to see off the local beech (we did a day trip to the other side of the island,which did this very well)
Approx 10 minutes walk to large local supermarket and a further 10 to the market and picturesque sea side walk
Staff were excellent and provided great service
We tried various local restaurants however the meal we had here was not only the best but also the best value.
Our room was a long way from reception however the provision of a transport buggy meant that it was no problem

Date of stay: February 2020
Trip type: Travelled as a couple
Thank Martinandphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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