The resort is lovely and the Ni Van staff are totally amazing. Helpful, friendly and great to share a laugh with. We enjoyed our stay immensely (our sixth time to Vanuatu) but management aren't good or just don't care... new owners we were informed.
Out of seven days there I only had three warm showers, once I informed to management we had no hot water they said it'll be fixed. It wasn't. We paid up until Sunday the 22nd March, I settled the account on Friday the 20th as my flight had been moved forward to Saturday the 21st due to the Coronavirus. Once I paid the account the restaurant, reception, bar and sports hut closed. My fiancé is staying there until Sunday (he lives over there), we paid top dollar (AUD$4800 for seven nights/three bedroom villa) and he's sitting there, can't order breakfast which was included in the accomodation price, can't go to the bar, have a warm shower, etc.More
- Free Wifi
- Free parking