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All reviews free shuttle chungmuro station shuttle service shuttle buses ladies floor triple room hotel is located gwangjang market free upgrade hot and cold water nespresso machine the hotel staff the hotel offers family room major shopping euljiro ga booked this hotel
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Reviewed August 25, 2018 via mobile

Stayed in Hotel PJ Myeongdong for four nights booked through Expedia.ca in August 2018. Hotel itself was ok, quite well maintained, but the surrounding neighbourhood was quite rundown, and it was not very pleasant especially if you have to walk back to the hotel from the Chungmuro subway station. The room is reasonable sized, and the beds were very comfortable. But like most Asian hotels, there was a lack of storage space and there was also not much floor space for us to lay out our suitcases even if we wanted to live out of them. I especially disliked the bathroom and air conditioning. In the bathroom there were no hooks to hang anything or shelves to place our toiletries. The air conditioning was a large floor unit. It was warm on one side of the room and breezy and cold on the other. I ended up with a cold after the first night. Breakfast was ok, with congee and three kinds of soup, Vietnamese noodle and an egg station (but the same items every morning). If you did not book a room that included breakfast, the charge would be 19,000 per person - not exactly worth it. I saw a few hotel guests ate in the small restaurants and cafes on the alleyway near the hotel or buy instant breakfasts from the convenience stores.
Location of the hotel (ignoring the neighbourhood) was good. The Airport Bus #6015 from Icheon Airport stopped near Exit Gate #8 of the Chungmuro Subway (Line 3) Station, which is about 5 minutes walk from the hotel (or you can try your luck with the free hotel shuttle), so getting from/to the airport was quite easy. Cost of the airport bus was 14,000 KRW pp if you buy a ticket from the airport ticket booth,or 15,000 KRW if you pay the driver.
The free hotel shuttle is not as good as you might think. The shuttle bus ran in two different circuits - “Course A” from 8:15 am to 6:00 pm, and a different “Course B” from 7:00 pm to. 2:00 am. The bus was small (a 20-seater, I think). Several times we couldn’t get on because it was already full despite that we got to the bus 10 minutes prior to scheduled departure. The bus also didn’t run that frequently - one every 15 minutes from 8:00 am to 11:00 am, then it was one per hour! Good luck too if you want to catch the bus back to the hotel. No one could tell us where the pickup point exactly was if you don’t happen to get off from there. The description was totally misleading. Good thing the hotel is close to the subway stations and within 20 minutes walking distance to the Myeongdong Catholic cathedral.
English communications was also a problem. The receptionists and concierge could speak decent English, and that was about the extent of it.
I wouldn’t be looking forward to return to this hotel anytime soon.

Stayed: August 2018, travelled as a couple
1  Thank Greg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelpj7000, 제너럴 매니저 at Hotel PJ Myeongdong, responded to this reviewResponded August 25, 2018

Hello, Dear, Guest,
first of all, thank you for choosing our hotel as a staying place in Seoul this time. Also thank you for writing such a detailed review here and expressing your honest opinion about our hotel, because we are always trying to improve our services. We also hope you will have a new chance to visit us and we can meet again.
Thank you.
Have a good time~

Regards
PJ Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 24, 2018

We booked two rooms to stay at this hotel. Arrived at hotel during midnight. We had five pieces of luggage and asked at reception that we need help with luggage. One guy came but didn’t help us, and we left the luggage near the elevator. Then I went to receptionist for check in, she was even more rude then him. She didn’t say hello or anything. The whole process of check in was so uncomfortable that I got upset. At the end, instead of giving me information about breakfast and other things, just weaved with hand that I should walk away.
Then I got very upset and asked her what kind of hotel this is, or someone going to help us with luggage. Then the same person helped us with luggage with very rude manner.
When we got in the rooms, not by far the standard, shown in the pictures. Smell was coming from the bath rooms and old type with plastic curtain in it.
Then during the check out another receptionist, again not polite and when finished with checkout, instead of saying anything, just gave me look that go away. Same person helped us with luggage during checkout with same rude attitude. This tells the mind set of management of this hotel.
This was our first time visit to South Korea but very much disappointed because of this hotel.
I would not recommend this hotel to any international travelers. You can find much better hotels with same price.

Room Tip: Avoid this hotel at any cost
  • Stayed: July 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank SaleemTar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelpj7000, 제너럴 매니저 at Hotel PJ Myeongdong, responded to this reviewResponded August 25, 2018

Hello, Dear, Guest,
first of all, we have to apologize to you for not giving a sense of good services in our hotel. Also it`s very bad news for us that it was your first visit to Korea and now you have only bad image about our country. But we are thankful to you for expressing you honest opinion. We will make a point on it and will be trying to improve our services. Also hope you can change your radical position not only about our hotel but also about South Korea.
Thank you.
Have a good time.

Regards
PJ Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 23, 2018 via mobile

Really enjoyed our stay here! Given the great price, I was not expecting such a nice hotel. It was slightly hard to find after getting off the airport bus but once we did, we really enjoyed the authentic restaurants and downtown district location. Unfortunately they were too strict about letting us slide and check in one hour early and for some reason, they gave the two of us a room with three beds. But the room was spotless and I was happily surprised to find the room with the cutest little sitting area inside it. Would be happy to stay here again.

Stayed: July 2018, travelled with friends
Thank Krissta K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelpj7000, 제너럴 매니저 at Hotel PJ Myeongdong, responded to this reviewResponded August 24, 2018

Hello, Dear, Guest,
Thank you very much for choosing especially our hotel as a staying place in Seoul. It`s a big pleasure for us to hear a lot of positive and good words about our hotel because we are always trying to do our best. Also thank you for spending your time to write down the review and express your honest opinion. Hope you will have a new chance to visit Seoul and we can meet again.
Thank you.
Have a good time~

Regards
PJ Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 21, 2018

We just returned from a 4 night stay at Hotel PJ and it was a wonderful experience. The hotel is not exactly in the heart of Myeongdong, but for us that was perfect because you will have a nice break away from the hustle and bustle. The free shuttle ride to the main shopping districts were only 5-10 minutes (depending on traffic) and runs quite frequently. The front desk was extremely professional and quite helpful. If we have the opportunity to return to Korea, we would definitely stay at Hotel PJ again. For us, taking a taxi from the airport to the hotel was quite reasonable and I would suggest that route of transportation after a long flight.

Stayed: August 2018
Thank annielcn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelpj7000, 제너럴 매니저 at Hotel PJ Myeongdong, responded to this reviewResponded August 22, 2018

Hello, Dear, Guest,
Thank you very much for choosing especially our hotel as a staying place in Seoul. It`s a big pleasure for us to hear a lot of positive and good words about our hotel because we are always trying to do our best. Also thank you for spending your time to write down the review and express your honest opinion. Hope you will have a new chance to visit Seoul and we can meet again.
Thank you.
Have a good time~

Regards
PJ Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 20, 2018

This is a great place to stay for your visit to Seoul. You are out of the way enough for it to be quiet at night, but close enough to everything you want to see that it is a cheap taxi ride or a stop or two on the subway.

We had a family room which gave us a king bed and a twin for our son. Ideal! It was clean and the staff was very helpful in all manner of things.

  • Stayed: August 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelpj7000, 제너럴 매니저 at Hotel PJ Myeongdong, responded to this reviewResponded August 20, 2018

Hello, Dear, Guest,
nice to hear from you~
Thank you very much for choosing especially our hotel as a staying place in Seoul this time. Also thank you for spending your time to write down the review. We very appreciate your opinion about us. Hope you will have a new chance to visit Seoul and we can meet again.
Thank you.
Have a good time~

Regards
PJ Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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