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Reviewed January 12, 2012

I was there with my family last December 26 to 30, 2011. Lotte world is just beside the hotel, with department store attached to it. Breakfast is very Korean, but ok. I was able to get late check out at 2 pm. Very good location

Date of stay: December 2011
  • Trip type: Travelled with family
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1  Thank shirleyquezoncity
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 28, 2011

We stayed here from 15 December till 20 december because we wanted to be near the Lotte World theme park. Hotel rooms are nice and modern and cannot be faulted but you have to pay for Internet which is a bit disappointing so my kids hung out in the lobby which seems to be the only place to get free wifi. We did not eat breakfast there as it was pricey but there are food aplenty at the basement of the shopping centre. In terms of location though this hotel is rather far from Myendong and the rest, Dondemun or Nandemun, you need to take a train and change line, takes about half an hour or so.My kids stayed in the character room for which we paid extra but the room size is rather small and after one extra bed there is hardly any space to move around. So no point opting for this. Other than the fact that it is far from the shopping areas, we enjoyed our stay here.

Date of stay: December 2011
  • Trip type: Travelled with family
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1  Thank NickyPoops
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 24, 2011

Stayed 2 nites in Lotte Hotel World for family of 4 on 15 & 16 Dec thru package tour. Given a deluxe twin bed with a extra rollway bed. Offer accessibility to Lotte Theme Park, shopping, subway, restaurants, supermarket. No complimentary internet in room or lobby. Fantastic location for those visiting Lotte Theme Park. Overall comfortable stay & the kids enjoyed.

Date of stay: December 2011
  • Trip type: Travelled with family
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1  Thank Angeline5606
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 11, 2011

Over the last 6 years I have stayed probably 5 or 6 times in the Lotte World Hotel. It is one of the hotels the company I work for has on its approved list of hotels in Seoul. When I first started visiting the hotel I was wondering if the hotel is worth the high cost. Then I decided that after all it is not in a bad location, it is right on a bus stop for the hotel shuttles (which helps a lot when you are arriving late at the Incheon airport), so I continued to use it. Then this year when I visited I noticed that the hotel has been renovated and was much fancier. At my last stay I also had breakfast included in my deal -- so I decided to try the hotel breakfast coffee shop. The breakfast was interesting -- heavy slant on Korean dishes -- oh, why not - that is one way to experience the local culture ::-)
My dis-satisfaction with the hotel is with the approach to bottled water. Every night during my 3 night stay I had to call the front desk to ask for a couple of tiny bottles of water. Not sure why those were not in the room to start with.

The room itself is relatively large. The bathroom tiny, and the overall experience average

Date of stay: September 2011
  • Trip type: Travelled on business
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1  Thank NickInChina1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 28, 2011

My family and I (with 2 young children) stayed in Character Room for 2 nights. The room was clean, spacious and come with a double and a single bed and bath tub. No complimentary Wifi However, you could enjoy free Wifi connection in the shopping mall. It would be excellent if it provides a separate standing shower. The location is great with Lotte World theme park located within the shopping mall. Subway is also connected to the shopping mall and convenient to travel by subway. The staff are also proficient in English and provided excellent service. The price was rather steep but worth it for short stay. This is probably one of the few hotels that I have stayed in Seoul which you could see family with children. It was definitely a good and comfortable stay for me.

Room tip: Character rooms are situated on 7th and 8th floors. Ask for a room facing Lotte World Theme park (rooms with odd numbers). You may need to contact/email the hotel directly for a Character room. It is not available for booking in its online web portal. Do check out the free membership to enjoy better discount for rooms.
Date of stay: November 2011
  • Trip type: Travelled with family
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4  Thank alanlwl73
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HeeseungShim, 제너럴 매니저 at Lotte Hotel World, responded to this reviewResponded June 17, 2019

Warm Greeting from Lotte Hotel World.
We were pleased to serve you in your memorable moments.

Providing high quality of service is our responsibility. Still, It feels great to be noticed for our efforts. Thank you very much for your encouragement.

We have shared your review on our service with our staff. We will refer to it as our guideline in enhancing our service quality and staffs motivation.

We will be delighted to have you back at Lotte Hotel. We promise to make you next trip an even more memorable one

Lotte Hotel World.
General Manager

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