We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Another great stay at Cairo Marriott”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Cairo Marriott Hotel & Omar Khayyam Casino
Ranked #8 of 143 Hotels in Cairo
Certificate of Excellence
Reviewed 28 October 2012

Have just returned from 45 days in Egypt, and can report without equivocation: "Egypt is STILL safe for tourists". Not only were we spared any problems (even in the midst of demonstrations), we were greeted with the same warm, friendly welcome from everyone that has become, for us, the hallmark of Egyptian hospitality.
. Our return to the Marriott, Zamalek (two weeks in all) was exactly what we expected, from the initial greeting and check in with the very efficient and professional front desk Mr. Abdel Kareem Abd El Aziz ...no nonsense, no delay...we were in our room on the 19th floor within 20 minutes. Spectacular view that took in the Nile, the gardens, and what looked like most of Zamalek. Mr. Abd El Aziz epitomizes the best in Marriott service.

Never fail to be impressed with the pool area and spa...spotlessly clean, smiling service, and probably the best 'Burgers' in Cairo. Only problem is on holidays when the pool is filled with screaming children.

Breakfast at Omar's cafe is still a special treat...and it is hard to imagine a friendlier or more professional atmosphere. It is a joy to watch chef Whaleed Farouk handle four omelets and a dozen Tamia without missing a beat or losing his good humour. Special mention really needs to go to Captain Hussein Hendowi; It is obvious from the respect he is given by his staff that this man is a true professional...not at all averse to chipping in when things get a bit hectic...setting up and clearing tables while still taking time to make each guest feel really special. And while the staff were all efficient and well trained, two-- El Sayed Ezzat and Mai Alaa made each morning a delightful experience.
Zamalek, a quiet oases in bustling Cairo, is a great place to stroll, to shop, and to enjoy finding new restaurants. Our latest find, a real treasure: P.s Cafe on El Sayed el Bakry St...a few short blocks from the Marriott. Seems to be the newest 'in' spot for young Cairenes. Small interior (6 tables) but spills out to the sidewalk and produces a staggering amount of food from a very extensive menu, heavy on Italian and Mexican specialities. Very affordable. with entres averaging 16 to 45 Egyptian pounds. Most expensive item on the menu: Mixed Seafood Grill at 55LE. Two can enjoy a satisfying meal for under 100LE.

After almost 20 years, we have still not found a better, more convenient, more comfortable hotel in Cairo than the Marriott. We look forward to many, many more visits.

Room Tip: Higher floors in the Zamalek tower -15 and above.. Great views, no noise.
See more room tips
  • Stayed: September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank bigappleguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmyElShourbagi, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this reviewResponded 1 November 2012

Dear Guest.


Thank you very much for your detailed feedback on your stay at the Cairo Marriott Hotel & Omar Khayyam Casino. We are delighted that you have enjoyed your stay.


Thank you for sharing your experience and we look forward to welcoming you back again and again to the Palace.




Emy El Shourbagi

Customer Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (2,441)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,270 - 1,276 of 2,441 reviews

Reviewed 26 October 2012

As background I am a Marriott Rewards Platinum member - so I've stayed at many Marriott hotels around the world and am used to getting something in exchange for my loyalty to Marriott.
We stayed as a family of 4 (2 younger kids ages 10 and 8) during a recent holiday in Egypt.
- check-in/out was good, got upgraded to a room in an executive floor a few floors away from the lounge, no hassle for having 4 people in the double room,
- "at your service" was prompt - quickly sending up extra towels on request,
- room was spacious, with a balcony overlooking the nile,
- lounge was large and staff were very good/helpful. free wi-fi in the lounge (only wired access in room), good breakfast with made to order eggs, great evening meal at around 17:30,
- pool was good, kids enjoyed it.
Overall a good location that worked well for us.

Stayed: October 2012, travelled with family
1  Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmyElShourbagi, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this reviewResponded 1 November 2012

Dear Sir,


We are delighted that you chose our hotel for your last stay in Cairo and thank you for sharing your experience.


We look forward to welcoming you back to the Palace in the near future.



Kind regards
Emy El Shourbagi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2012

The facility looks nice at arrival, but....the rooms are small (even on the executive, elite members floor, the bathroom...looks like from the late 70s, waited 3 days to get my sleepers, not mentioning the second bathrobe- 4 days).
The breakfast menu is very limited, maybe OK for a 3 star facility. The service at the executive lounge and Omar cafe - great, excellent.
The Egyptian nights restaurants may surprise you even more - they do NOT change dirty table cloth on the table, very careless staff, mediocre food - is this a 5 star service ?? LOL
Rooms do not have wifi, so if you have new laptop, all you can do, go to work in the lobby or executive lounge- but...there is no one who can tell you that executive lounge has WiFi!
At checking I was informed that my rate does NOT include internet access - without the proof of reservation with that detail, you must pay twice.
The most common word at the hotel is; sorry. The sorry hotel. Am sorry I stayed there.

The taxi guys recommended by the hotel will charge you 4-5 times more than a metered taxi.

Room Tip: good for those looking for a youth hostel - will be pleasantly surprised
See more room tips
  • Stayed: October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jaroslaw S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2012

I was in Cairo for business and a conference (held at the hotel, actually), and it was pretty OK. The hotel is extremely well located, and the facilities are fine.

I stayed on one of the Executive Floors (17). Rooms are smallish but well equipped, with tea/coffee in the room and a basket of fresh fruit on arrival. Stayed three days. Cannot complain about the room, the bed (very comfortable), the overall atmosphere.

But had niggling issues. While checkin in, had to wait half-an-hour in line in the dedicated Elite check-in counter, because non-Marriott-Elite members feel free to use the Elite check-in counter, and no one at the check-in says anything. This was annoying. It was exactly the same at check-out. Honestly, from all the Marriotts I had been to, this waqs easily the worst check-in and check-out experience. That's Cairo I guess?

One other beef. If you a stay at one of the Executive Floor rooms, you have to (HAVE TO, no questions) have your breakfast at the Executive Floor Lounge on the 18th Floor. This breakfast spread is pathetic compared to what you get downstairs at the Omar Khayyam place downstairs – that every one gets. This is sad. I ate breakfast downstairs without knowing the first day, and on the second morning was told that I was really only meant to use the 18th Floor facility. The Exec Floor breakfast spread is a charade compared to what you get downstairs. I had to argue, go and have a word with people at check-in (and Elite) to beg, plead and argue over breakfast. Finally I was advised : Next time, just ask for a normal floor, and you'll get breakfast downstairs! Nice up-sell! Well done Marriott Cairo!

Would I stay here again? Yes. Probably because our company seems to always book us in there. And probably because other than breakfast rules that are stupid, it's a great place, after all.

  • Stayed: October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Tom R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmyElShourbagi, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this reviewResponded 1 November 2012

Dear Guest,

Thank you very much for your feedback on your stay at the Cairo Marriott Hotel & Omar Khayyam Casino. We take our customer feedback of utmost importance and would like to assure you that all what came in your review will be put it into our consideration, we only improve with our guests valuable comments. We would welcome discussing any of your concerns in much more detail to make sure your upcoming visit is a complete satisfaction. Please feel free to contact me on emy.elshourbagi@marriott.com



Thanking you again for your valuable comments and we look forward to welcome you back for a more rewarding experience at the Palace.


Emy El Shourbagi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2012

Marriot Omar Khayyam is an exceptional hotel... the rooms, the ambience, the variety of food in restuarants is outstanding. The hotel has a great location, but sadly close to where most of the disruptions and civic unrest takes place.. hence not ideal in the current circumstances.

Room Tip: Try to get a Nile facing room!
See more room tips
  • Stayed: February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank cic92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmyElShourbagi, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this reviewResponded 1 November 2012

Dear Guest,

Thank you for sharing your experience at the Cairo Marriott Hotel & Omar Khayyam Casino. Our hotel is blessed for its significantly unique location on an island on the Nile. The Zamalek area, where the Cairo Marriott is located, is considered to be one of the safest and most secure areas around the city of Cairo. We have remained remote from any disruptions even during the worst times of the revolution. We really appreciate your feedback and we look forward to welcoming you back to the Palace in the near future for a more rewarding experience.



Kind regards.

Emy El Shourbagi
Customer Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2012

Considering price, room size, bed & bedding quality, position, gardens, pool size (Almost Olympic) and most of all service I think this is the best hotel in Cairo. North tower rooms with views facing South are the best. The rooms in the South Tower have not to my knowledge been renovated, are in need of renovation and therefore less satisfactory, but these are usually assigned to business travelers not tourists. However specifiy North Tower room with view facing South over the pool, gardens and Nile on high floor- exceptional. Service is legendary at this hotel. The Oscar restaurant buffet night (usually Tuesday) is excellent as is their alla carte service on other nights. Italian restaurant Il Palio is excellent but over priced for Cairo. Egyptian food in the garden restaurant is excellent. There are many fine restaurants in Zamalek on the other side of the main thoroughfare walking North. When I stayed there in November & December the large heated pool was always empty or almost empty ( 1 or 2 People). Bank is hotel open 24 hours/day. 20 minute walk to the Egyptian Museum. Ceramic Museum is just behind the hotel. Beautiful quiet gardens are an oasis in chaotic Cairo. After a hectic day of sightseeing with all the traffic of Cairo it was always a great pleasure to arrive back at the hotel and enjoy the peace and quiet. Book on Marriott site and at least 30 days before arrival and you'll get a 40 % discount usually. Excellent relationship Price/Quality

  • Stayed: November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank efgmlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2012

Overall I give this Hotel very good rating because the Hotel itself and grounds are beautiful. The room is a standard Marriott room you would have expected anywhere, only wish they would have added a little local ambience in the room itself. I decided to pay and upgrade to the executive Lounge access $55/night, which for me was a good since they offer breakfast buffet in the morning, buffet in the evening and free wifi access plus standard perks of late check out/express check out, business center etc. I didn't really need to eat breakfast or dinner outside since I was only there 2 nights, so it worked fine for me. Only drawback is they do not have free happy hour like most other exceutive lounges and the prices for wine and beer are inflated to more than cafe/lounges in Hotel itself. The Garden area was a great place to sit and have a cocktail for some good people watching. Prices are really inflated at restaurants and lounges, so your best bet is to take the short walk under the bridge to an area that has plenty of resturants, pubs & shops at very reasonable prices (at least 50% less than Marriott).

Room Tip: Next time I will book Garden room since views are nicer and much quieter. Eat/drink at anywhere othe...
See more room tips
  • Stayed: October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 2boystravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmyElShourbagi, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this reviewResponded 24 October 2012

Dear Sir,

Thank you very much for your feedback on your stay at the Cairo Marriott Hotel & Omar Khayyam Casino. We are delighted that you have enjoyed your stay with us. We take our customer feedback of utmost importance and would like to assure you that we continue to benchmark all our pricing against the market and updates are made accordingly.

Thanking you again for your valuable comments and we look forward to welcome you back to the Palace in the near future.



Emy El Shourbagi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cairo hotels
2.1 km away
Sofitel Cairo El Gezirah
2.1 km away
Kempinski Nile Hotel Cairo
1.2 km away
Hilton Cairo Zamalek Residences
Show Prices
Show Prices
Show Prices
2.3 km away
Four Seasons Hotel Cairo at Nile Plaza
1.7 km away
Fairmont Nile City
Fairmont Nile City
#4 of 143 in Cairo
1,886 reviews
1 km away
Ramses Hilton
Ramses Hilton
#16 of 143 in Cairo
2,659 reviews
Show Prices
Show Prices
Show Prices

Been to Cairo Marriott Hotel & Omar Khayyam Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cairo Marriott Hotel & Omar Khayyam Casino

Address: 16 Saray El Gezira Street | Zamalek, Cairo 11511, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Casino Hotel in Cairo
#6 Romantic Hotel in Cairo
#7 Business Hotel in Cairo
#8 Luxury Hotel in Cairo
#9 Family Hotel in Cairo
Price Range: $155 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cairo Marriott Hotel & Omar Khayyam Casino 5*
Number of rooms: 1060
Official Description (provided by the hotel):
Among premier Cairo, Egypt hotels, Cairo Marriott Hotel & Omar Khayyam Casino sits in the Zamalek area and is the perfect destination for weekend getaways, vacations, and business travel. The twin towers of this landmark hotel in Cairo rise 20 stories high and provide magnificent views of the Nile and six acres of palace gardens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, getaroom.com, HotelQuickly, TripOnline SA and Cancelon so you can book your Cairo Marriott Hotel & Omar Khayyam Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cairo Marriott Hotel & Omar Khayyam Cairo
Cairo Marriott Hotel And Omar Khayyam Casino
Marriott Cairo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing