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Reviewed October 21, 2017

It wasn't a good start with check in taking 30 minutes at midnight but after that things improved. The staff were absolutely charming, there's a bank in the lobby for currency exchange at a good rate, breakfast was vast and the room was clean. Even on the 25th floor I could hear the traffic noise very clearly so I'd recommend earplugs if you're not used to it. It's a short walk to the Egyptian Museum (albeit skirting the traffic and crossing busy roads but perfectly doable). Loved the golden retriever security dog too!

  • Stayed: October 2017, travelled solo
    • Value
    • Sleep Quality
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Thank Munchkinette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rania M, Executive Secretary at Ramses Hilton, responded to this reviewResponded October 22, 2017

Dear Munchkinette,
Greetings from Ramses Hilton,

Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Hilton has always prided itself in ensuring that our guests have the feeling of it being a home away from home. Our main aim is guest satisfaction and quality delivery. We do take our guests and their well being very seriously and always hope to meet our guests' expectations.

However, please accept our sincere apology if the check in took some time. Your comment is forwarded to the concerned manager to investigate.

We look forward to welcoming you back to the Ramses Hilton or any of our Hilton Worldwide brands in the near future.

With Kind Regards,

Rania Morcoss
Executive Secretary
ramses@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 21, 2017

we visited this hotel ten years ago
it has some changed but still a good hotel due to Nile view ..
.breakfast is excellent but swimming-pol need some renovation..
top floor restaurant is our Favorited and Indian restaurant was not bad
we always looking for non smoking area in lobby

  • Stayed: June 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank First F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rania M, Executive Secretary at Ramses Hilton, responded to this reviewResponded October 22, 2017

Dear First F,
Greetings from Ramses Hilton,

Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Hilton has always prided itself in ensuring that our guests have the feeling of it being a home away from home. Our main aim is guest satisfaction and quality delivery. We do take our guests and their well being very seriously and always hope to meet our guests' expectations.

In addition, please note that the hotel has already renovated some floors and the rest is in renovation process, on phases, in order to keep the guests enjoying their stay.

We look forward to welcoming you back to the Ramses Hilton or any of our Hilton Worldwide brands in the near future.

With Kind Regards,

Rania Morcoss
Executive Secretary
ramses@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 18, 2017

Location is one of the best. Close to the taxis, station, buses....view of Nile is superb at varying periods of a day. On a clear day, the Pyramid view is seen to be believed. The hotel was generous and gracious to provide all amenities / upgrades pertinent to a Diamond member. It was initially a business trip, later when my spouse joined me, it became one of the best holidays ever. We thoroughly enjoyed the sumptuous breakfast spread as also the caring service provided in the Executive lounge.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank PoornaTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rania M, Executive Secretary at Ramses Hilton, responded to this reviewResponded October 22, 2017

Dear PoornaTravels,
Greetings from Ramses Hilton,

Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Hilton has always prided itself in ensuring that our guests have the feeling of it being a home away from home. Our main aim is guest satisfaction and quality delivery. We do take our guests and their well being very seriously and always hope to meet our guests' expectations.

We look forward to welcoming you back to the Ramses Hilton in the near future.

With Kind Regards,

Rania Morcoss
Executive Secretary
ramses@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 17, 2017

The Ramses Hilton in Cairo is a good hotel, with fantastic restaurants and services. The staff is very friendly and helpful and one feels secure when staying there. The location is ideal, across the road from the Egyptian Museum and close to the Nile, but it is in a very odd neighbourhood. I tried to walk to a restaurant and quickly was discouraged due to lack of sidewalks and busy busy roads.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank jeffn705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rania M, Executive Secretary at Ramses Hilton, responded to this reviewResponded October 22, 2017

Dear Jeffn705,
Greetings from Ramses Hilton,

Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Hilton has always prided itself in ensuring that our guests have the feeling of it being a home away from home. Our main aim is guest satisfaction and quality delivery. We do take our guests and their well being very seriously and always hope to meet our guests' expectations.

We look forward to welcoming you back to the Ramses Hilton or any of our Hilton Worldwide brands in the near future.

With Kind Regards,

Rania Morcoss
Executive Secretary
ramses@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 17, 2017

Amazing Stay at Ramses Hilton i enjoyed all activities in Hilton Ramses breakfast was very good also executive lounge food variety, snacks
all employees was friendly, smiley& they want help all hotel guest
thanks for all

Room Tip: Nile View was very good
  • Stayed: October 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Mohamed H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rania M, Executive Secretary at Ramses Hilton, responded to this reviewResponded October 22, 2017

Dear Mohamed H,
Greetings from Ramses Hilton,

Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Hilton has always prided itself in ensuring that our guests have the feeling of it being a home away from home. Our main aim is guest satisfaction and quality delivery. We do take our guests and their well being very seriously and always hope to meet our guests' expectations.

We look forward to welcoming you back to the Ramses Hilton or any of our Hilton Worldwide brands in the near future.

With Kind Regards,

Rania Morcoss
Executive Secretary
ramses@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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