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“Ramses Hilton Stay👌🏻”
Review of Ramses Hilton

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Ramses Hilton
Ranked #17 of 144 Hotels in Cairo
Certificate of Excellence
Reviewed 21 October 2017 via mobile

To start off the views from the hotel are amazing. To be honest we had a really bad experience the first night. The room next to us had construction going out from 6 in the morning and was so loud.. drilling and hammering, even woke up my daughters non stop, lets just say it ruined my day as we didn’t get any sleep. As Hilton Honors members we spoke to Tarek the manager who was amazing and resolved the whole situation, big thanks!!! Also a special thanks to the security Hussein Said and Abdel Azim! He staff here is very nice and thank God my stay here turned outbtonbe great!

Stayed: October 2017, travelled with family
1  Thank newyorkglam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rania M, Executive Secretary at Ramses Hilton, responded to this reviewResponded 24 October 2017

Dear Guest,
Greetings from Ramses Hilton,

Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Hilton has always prided itself in ensuring that our guests have the feeling of it being a home away from home. Our main aim is guest satisfaction and quality delivery. We do take our guests and their well being very seriously and always hope to meet our guests' expectations.

Please accept our sincere apology for some noise that took place beside your room, something which should not have happened. Please note that we do our best to minimize any kind of disruption by controlling the working hours of renovation, to be timed away from the hours that guests stay in the hotel.

However, we are glad to know that Tarek, the duty manager has taken the right action.

We look forward to welcoming you back to the Ramses Hilton or any of our Hilton Worldwide brands in the near future.

With Kind Regards,

Rania Morcoss
Executive Secretary
ramses@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 21 October 2017

It wasn't a good start with check in taking 30 minutes at midnight but after that things improved. The staff were absolutely charming, there's a bank in the lobby for currency exchange at a good rate, breakfast was vast and the room was clean. Even on the 25th floor I could hear the traffic noise very clearly so I'd recommend earplugs if you're not used to it. It's a short walk to the Egyptian Museum (albeit skirting the traffic and crossing busy roads but perfectly doable). Loved the golden retriever security dog too!

  • Stayed: October 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Munchkinette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rania M, Executive Secretary at Ramses Hilton, responded to this reviewResponded 22 October 2017

Dear Munchkinette,
Greetings from Ramses Hilton,

Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Hilton has always prided itself in ensuring that our guests have the feeling of it being a home away from home. Our main aim is guest satisfaction and quality delivery. We do take our guests and their well being very seriously and always hope to meet our guests' expectations.

However, please accept our sincere apology if the check in took some time. Your comment is forwarded to the concerned manager to investigate.

We look forward to welcoming you back to the Ramses Hilton or any of our Hilton Worldwide brands in the near future.

With Kind Regards,

Rania Morcoss
Executive Secretary
ramses@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2017

we visited this hotel ten years ago
it has some changed but still a good hotel due to Nile view ..
.breakfast is excellent but swimming-pol need some renovation..
top floor restaurant is our Favorited and Indian restaurant was not bad
we always looking for non smoking area in lobby

  • Stayed: June 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank First F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rania M, Executive Secretary at Ramses Hilton, responded to this reviewResponded 22 October 2017

Dear First F,
Greetings from Ramses Hilton,

Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Hilton has always prided itself in ensuring that our guests have the feeling of it being a home away from home. Our main aim is guest satisfaction and quality delivery. We do take our guests and their well being very seriously and always hope to meet our guests' expectations.

In addition, please note that the hotel has already renovated some floors and the rest is in renovation process, on phases, in order to keep the guests enjoying their stay.

We look forward to welcoming you back to the Ramses Hilton or any of our Hilton Worldwide brands in the near future.

With Kind Regards,

Rania Morcoss
Executive Secretary
ramses@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017

Location is one of the best. Close to the taxis, station, buses....view of Nile is superb at varying periods of a day. On a clear day, the Pyramid view is seen to be believed. The hotel was generous and gracious to provide all amenities / upgrades pertinent to a Diamond member. It was initially a business trip, later when my spouse joined me, it became one of the best holidays ever. We thoroughly enjoyed the sumptuous breakfast spread as also the caring service provided in the Executive lounge.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank PoornaTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rania M, Executive Secretary at Ramses Hilton, responded to this reviewResponded 22 October 2017

Dear PoornaTravels,
Greetings from Ramses Hilton,

Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Hilton has always prided itself in ensuring that our guests have the feeling of it being a home away from home. Our main aim is guest satisfaction and quality delivery. We do take our guests and their well being very seriously and always hope to meet our guests' expectations.

We look forward to welcoming you back to the Ramses Hilton in the near future.

With Kind Regards,

Rania Morcoss
Executive Secretary
ramses@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017

The Ramses Hilton in Cairo is a good hotel, with fantastic restaurants and services. The staff is very friendly and helpful and one feels secure when staying there. The location is ideal, across the road from the Egyptian Museum and close to the Nile, but it is in a very odd neighbourhood. I tried to walk to a restaurant and quickly was discouraged due to lack of sidewalks and busy busy roads.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank jeffn705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rania M, Executive Secretary at Ramses Hilton, responded to this reviewResponded 22 October 2017

Dear Jeffn705,
Greetings from Ramses Hilton,

Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Hilton has always prided itself in ensuring that our guests have the feeling of it being a home away from home. Our main aim is guest satisfaction and quality delivery. We do take our guests and their well being very seriously and always hope to meet our guests' expectations.

We look forward to welcoming you back to the Ramses Hilton or any of our Hilton Worldwide brands in the near future.

With Kind Regards,

Rania Morcoss
Executive Secretary
ramses@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017

Amazing Stay at Ramses Hilton i enjoyed all activities in Hilton Ramses breakfast was very good also executive lounge food variety, snacks
all employees was friendly, smiley& they want help all hotel guest
thanks for all

Room Tip: Nile View was very good
See more room tips
  • Stayed: October 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Mohamed H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rania M, Executive Secretary at Ramses Hilton, responded to this reviewResponded 22 October 2017

Dear Mohamed H,
Greetings from Ramses Hilton,

Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Hilton has always prided itself in ensuring that our guests have the feeling of it being a home away from home. Our main aim is guest satisfaction and quality delivery. We do take our guests and their well being very seriously and always hope to meet our guests' expectations.

We look forward to welcoming you back to the Ramses Hilton or any of our Hilton Worldwide brands in the near future.

With Kind Regards,

Rania Morcoss
Executive Secretary
ramses@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2017

I've spent 2 nights in Ramses Hilton in Cairo Egypt (October 2017), and what a great time. What a magical scenery siting in the balcony as Ramses Hilton hotel is overseeing the river Nile. The food is great and employees are unbelievably helpful. I highly recommend Ramses Hilton whenever you spend time in Cairo Egypt.

  • Stayed: October 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Nab53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rania M, Executive Secretary at Ramses Hilton, responded to this reviewResponded 22 October 2017

Dear Nab53,
Greetings from Ramses Hilton,

Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Hilton has always prided itself in ensuring that our guests have the feeling of it being a home away from home. Our main aim is guest satisfaction and quality delivery. We do take our guests and their well being very seriously and always hope to meet our guests' expectations.

We look forward to welcoming you back to the Ramses Hilton or any of our Hilton Worldwide brands in the near future.

With Kind Regards,

Rania Morcoss
Executive Secretary
ramses@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramses Hilton

Address: Corniche El Nile 1115, Cairo 12344, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Cairo
#9 Business Hotel in Cairo
#10 Casino Hotel in Cairo
#12 Romantic Hotel in Cairo
#13 Best Value Hotel in Cairo
#16 Luxury Hotel in Cairo
Price Range: C$125 - C$189 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ramses Hilton 5*
Number of rooms: 771
Reservation Options:
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Also Known As:
Ramses Hilton Hotel Cairo
Hilton Hotel Cairo
Hilton Hotel Ramses
Hilton Cairo
Cairo Hilton
Ramses Hilton Cairo

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