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Reviewed 3 weeks ago via mobile

Staff was very nice, provided good service, gym very well renovated, coach beshoy provided very useful training, for sure will chose Sofitel el gezirah in future
Business lounge is providing a good service as well

Stayed: November 2018, travelled on business
Thank mohamedsB7683BK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this reviewResponded 3 weeks ago

Dear Valued Guest,

Thank you for placing your valuable feedback on Tripadvisor, every opinion counts to us!

We are happy to know that you considered the hotel to be in a great location, nice food and attentive staff.

Once again thank you,

Sincerely yours,

Iman El Gabaly
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The full nile view rooms are amazing. The hotel facilities are excellent. The staff was very helpful and they are doing their best to make the guests happy. Thank you Sofitel and your staff, specially Hayam.

Stayed: November 2018, travelled solo
Thank Venture34394380275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this reviewResponded 3 weeks ago

Bonjour Valued Guest,

First of all thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit.

We were very pleased that hard work leaves good memory in our guests’ experience.


I do hope that we will have the opportunity once again to serve you in the very near future.

Cordially,


Iman El Gabaly
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Excellent service from arrival, very helpful conceirge. Superb breakfast & all breakfast staff are great. Staff through out the hotel are all very eager to help and accommodate all our requests. Definitely returning to it!

Stayed: November 2018, travelled as a couple
Thank G a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this reviewResponded 3 weeks ago


Dear Valued Guest,

It was our pleasure having the chance to have you with us.

We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence.

We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah.

Sincerely yours,

Iman El Gabaly
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

When you want to take a rest for a couple days with high standards of quality there is one place in Cairo it’s name Sofitel. There is no place else like it. Start from the big smile in the reception to the sleeping at the room. Really I enjoyed at that hotel with all facilities. It highly recommended. Thank to all staff from the Hotel management till the tea boys for the excellent hospitality.

Stayed: November 2018, travelled with friends
Thank MrAhmed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this reviewResponded 3 weeks ago

Dear Esteemed Guest,

I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo- El Gezirah with others guests’ on the tripadvisor. Your feedback will be influential in improving your experience on your next stay.

We are glad to hear you fully enjoyed your experience at hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence.

I do hope that we will have the opportunity once again to serve you in the very near future.

Cordially;

Iman El Gabaly
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Great services, suitable rooms ,delicious food, decent price and good hospitality.
Egyptian restaurant one the best restaurants in the hotel.
I had a wonderful time and I’ll be back again when I have a chance

Stayed: November 2018, travelled as a couple
Thank Nunita2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this reviewResponded 3 weeks ago

Bonjour Valued Guest,

Just a short note to sincerely thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit.

Cordially,

Iman El Gabaly
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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