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All reviews palace view nice hotel hotel location is shopping mall room service reception staff special thanks clean rooms house keeping nice room wi fi close to the airport business trip swimming pool heliopolis relation lobby
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Reviewed June 14, 2017 via mobile

The service is excellent. The food is very tasty and the room is perfect really sure i will come back again , the staff very helpful i recommend this hotel to all my friend and i will visit next time sahl hashish branch

Date of stay: June 2017
Trip type: Travelled on business
1  Thank محمد خيرى ع
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emad E, Front Office Manager at Baron Hotel Heliopolis Cairo, responded to this reviewResponded June 15, 2017

Dear Valued Guest,
First of all I would like to thank you for staying at Baron Hotel Heliopolis Cairo
please accept my sincere appreciation for your positive comments about our hotel & services. I’m so delighted to know that we have managed to meet your expectations
we are looking forward to the pleasure of welcoming you back at Baron Hotel Heliopolis Cairo.
Thank you& best regards.
Abdelhamid Abdelrahman.
Front Office Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 13, 2017 via mobile

Been there for 1weeks with my family but the hotel was just the same everyday. Staff was very friendly and smiley always. Amazing iftar especially the juices at terracc I enjoyed the stay and wish to stay there again.
The only thing is missing swimming pool.

Date of stay: May 2017
Trip type: Travelled with family
2  Thank Farouk H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emad E, Front Office Manager at Baron Hotel Heliopolis Cairo, responded to this reviewResponded June 15, 2017

Dear our valued guest,

Greetings from baron Hotel Heliopolis Cairo,

First we would like to thank you very much for having been our guest recently and for taking your time to share your valuable feedback about your vacation experience. We are very happy that everything was fine during your stay with us and certainly we will also highly consider your remark about swimming pool activities, we are sharing it with the hotel management and owner ship assuring that we are doing our utmost best to provide it for next period.

The Baron Hotel management and all the staff are looking forward to welcoming our valued guest at your second home at all.

Thank you & Best regards.

Abdelhamid Abdelrahman.

Front Office Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 13, 2017 via mobile

Very nice hotel with fantastic view to baron palace this view is contain two kind of view historic view with the beautiful natural , staff swrvice is wonderfull food tast is great with fantistic sweet, in general the hotel is nice

Date of stay: June 2017
Trip type: Travelled with family
1  Thank NagwaE82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emad E, Front Office Manager at Baron Hotel Heliopolis Cairo, responded to this reviewResponded June 15, 2017

Dear our valued guest,
Thank you for taking time to post your feedback and comments.
We very much appreciate your positive comments regarding your stay at the Baron Hotel Heliopolis Cairo, I have shared your comments with the hotel team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward-thank you.

We look forward to welcoming you again at Baron Hotel Heliopolis Cairo.

Thank you & Best regards.

Baron Cairo Heliopolis

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Reviewed June 7, 2017 via mobile

It was my first time in baron hotel but sure not the last because I liked so much my room view Baron palace, and food very tasty especially dessert the best.the staff very friendly and helpful.i will recommend this hotel to my friends because also close to everywhere malls for shopping & down town & airport.

Date of stay: June 2017
Trip type: Travelled with family
1  Thank FathyM131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emad E, Front Office Manager at Baron Hotel Heliopolis Cairo, responded to this reviewResponded June 9, 2017

Dear Guest, Greetings from Baron Hotel Heliopolis, Cairo
! First we would like to thank you very much for having been our guest recently and for taking your time to share your valuable feedback about your vacation experience. Your overwhelming praises were such a pleasure to read and so happy to know, that you felt like you are in a piece of heaven at our place. We are looking forward to being your host pretty soon once again to pamper you with more wonderful holidays.

Best regards,
Baron Cairo hotel management.

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Reviewed June 7, 2017 via mobile

Value for money is bad with this hotel.
The restaurant prices are unbelievable. You pay like in 5* restaurant but you can not find something to eat except lettuce. I took 3 course of it.
You can feel and see the dirt on the carpet in the bedroom and in the hallways.
We reserved our room many day before. At our arrival, the recepcionist forced us to take the most expensive room. how?
He proposed 3 rooms, one stinks cigarette, the second with 2 separate beds and the last one that they call executive (which is less than standard room), and of course the most expensive was our only option.
I dont like this hotel, and will never ever book with them

Date of stay: June 2017
Trip type: Travelled with family
Thank rkaouche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emad E, Front Office Manager at Baron Hotel Heliopolis Cairo, responded to this reviewResponded June 9, 2017

Dear Valued Guest
Thank you for posting your constructive comments. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best. Your feedback and opinions of our valuable Service are always at the top of the importance scale for us and certainly we will also highly consider your remark
we look forward to welcoming you back again in the future.

Best Regards,
Baron Hotel Heliopolis Management

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