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“Convenient and cozy”

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InterContinental Citystars Cairo
Ranked #2 of 137 Hotels in Cairo
Certificate of Excellence
Budapest, Hungary
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Convenient and cozy”
5 of 5 bubbles Reviewed 17 March 2012

I spent 2 months in the apartmans tower of City Stars Cairo and have absolutely no reason to complain. I would happily stay again. The Stars Centre shopping mall is literally next-door with anything and everything you may want. The area around the hotel is not touristy and it's surrounded by very busy roads. It is definitely not the place for evening walks.

  • Stayed August 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Coondapoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,198 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (234)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Antwerp, Belgium
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 15 March 2012

My company has offices in the City Stars towers, so this hotel is a natural choice to stay when I am in Cairo for business. And I am very happy about that. This hotel has all you need at great quality and a touch of luxury, and it forms a complex with a huge shopping mail that is stocked with any kind of shops and various restaurants, food courts, etc.. I only need to exit the complex to walk 10 meters from one of the mall exits to the office entrance, which came in quite handy the last time I was there because of a dust storm. As everywhere in Cairo these days all entries are guarded with metal detectors. I feel safe even in Cairo's old quarters, but for the squeamish among us this place should feel super safe.

The rooms are great and spacious, with a mini bar and bathrobe (and slippers). The water coming out of the faucets has a strong chlorine smell, so I guess the hotel does some extra water treatment to avoid upsetting weak intestines.

The food is great in the restaurants I tried, although a bit pricey. For better prices check out the places in the mall.

The hotel is a 15 min trip from the airport (at light traffic). The staff is very polite and helpful, so please tip generously.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kochi (Cochin), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 March 2012

Comfortable rooms,very good food, good location. A happening place.

Centrally located connected to shopping mall,night club,food court. You don't have to walk out of the place. Buffet breakfast & lunch was good. The spread is excellent. Romms are wee appointed & well maintained. Staff was very helpful.

  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank iype
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmed_azmy, Manager at InterContinental Citystars Cairo, responded to this review, 1 April 2012
Dear iype,

Thank you for posting your comments on Tripadvisor. We are delighted that you enjoyed your stay with us and we hope that we will welcome you again very soon at InterContinental Cairo Citystars. Your kind comments were communicated to our staff and they were very happy. Awaiting welcoming you at InterContinental Cairo Citystars very soon.

Sincerely,

Ahmed Azmy
Director of Rooms Division
Ahmed.azmy@interconticitystars.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Gouna, Red Sea, Egypt
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 5 March 2012

A friend helped us with this reservation after being stuck at Cairo Airport at 10pm without a room. We were given a suite in the block on the opposite side of the hotel which was fantastic. Quiet, separate lounge with sofa bed, kitchen, huge TV with internet, robes and slippers. Breakfast was superb including choices like sushi, curry and Chinese. Enjoyed the wonderful spa with hot, hot, hot pool and Jacuzzi jets, steam and sauna. Service from the staff is of the highest standard and we danced to Arabic music in Bellini Bar until the early hours!

Room Tip: Usually my friend and I book two singles but sharing a suite was a great idea. She had the bedroom...
See more room tips
  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeorginainGouna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmed_azmy, Manager at InterContinental Citystars Cairo, responded to this review, 1 April 2012
Dear GeorginainGouna,

Thank you for posting your comments about your experience with us and thank you for uploading some pictures as well. It is always motivating for us to hear that guests enjoyed their stay with us and that they had a wonderful experience.
Sometimes the sudden things that happen to us bring us great experiences. We could thank the people at the airport that gave us the opportunity to welcome you and serve you at our Hotel. Awaiting welcoming you again very soon at InterContinental Cairo Citystars.

Sincerely,

Ahmed Azmy
Director of Rooms Division
Ahmed.azmy@interconticitystars.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 1 March 2012

I was staying in the apartments part of the hotel. It was very comfortable, with wide rooms and salon. Nice LCDs. Free Internet. Warm pool. Superb Gym. Nice restaurants. U just walk out of the hotel to the largest mall in Cairo (Citystars). Note that the free Internet maybe for apartment rooms and executive rooms only, not sure of that.

Room Tip: The apartments are very wide and make a difference if affordable. They are less noisy too.
See more room tips
  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ameshref
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmed_azmy, Manager at InterContinental Citystars Cairo, responded to this review, 1 April 2012
Dear ameshref,

Thank you for your kind comments. We are delighted to hear that you enjoyed your stay with us and that you specifically enjoyed the health club and the restaurants.
As you raised the issue, please note that the internet is free in all room types. We know how important Internet is to our guests and we are always monitoring its speed and efficiency to make sure that our guests are satisfied. We hope we will have the opportunity to welcome you again very soon at InterContinental Cairo Citystars.

Sincerely,

Ahmed Azmy
Director of Rooms Division
Ahmed.azmy@interconticitystars.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bahrain
Level Contributor
172 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 17 February 2012

the hotel is clean
very good staff
great food
it has a lot of restaurants and it connects to a very large mall
its very good for a large group because of the variety of food and activities the hotel offers

  • Stayed March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NAR42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmed_azmy, Manager at InterContinental Citystars Cairo, responded to this review, 1 April 2012
Dear NAR42,

Thank you for taking the time to write a review about your stay with us. Our team is proud that you enjoyed your stay with us. We hope that we will have the opportunity to welcome you again very soon at InterContinental Cairo Citystars

Sincerely,

Ahmed Azmy
Director of Rooms Division
Ahmed.azmy@interconticitystars.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sofia, Bulgaria
Level Contributor
107 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 15 February 2012

Hello;

We spent two night during our trip around Africa.

The reception was very good. Nobody made us feel obliged to give tips for everything. The service was very good and not too intrusive. Everybody tried really hard, to make our stay as enjoyable as possible.

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank petarandreev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterContinental Citystars Cairo

Property: InterContinental Citystars Cairo
Address: Omar Ibn El Khattab Street, Cairo 11511, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Cairo
#3 Family Hotel in Cairo
#4 Business Hotel in Cairo
#8 Romantic Hotel in Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Citystars Cairo 5*
Number of rooms: 824
Official Description (provided by the hotel):
InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx. ... more   less 
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Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo

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