We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“3 day stay on business” 5 of 5 bubbles
Review of InterContinental Citystars Cairo

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
InterContinental Citystars Cairo
Ranked #2 of 139 Hotels in Cairo
Certificate of Excellence
Singapore, Singapore
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“3 day stay on business”
5 of 5 bubbles Reviewed 31 May 2012

the hotel is well located, beautifully furnished, service was first class. try stay away from the rooms overlooking the pool as it is noisy if there is a wedding or party at the pool, as it was in my case. great stay

Room Tip: avoid over looking the pool
See more room tips
  • Stayed May 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ronaldlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,151 reviews from our community

Traveller rating
    707
    317
    71
    32
    24
See reviews for
201
163
90
593
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (223)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Cairo, Egypt
1 review
5 of 5 bubbles Reviewed 26 May 2012

i got very nice saty in this hotel with excellent service especally in club intercontintal louge. During my stay i got very good sevise in lounge club and the staff thier were well
educated and they had good experince with guest dealing.
i recomend to try this and visit this hotel whenever you come to Cairo.
specal thanks to clube intercontintal guest relation especally Mariam , nada and Nermine.

I wish all the best for the lounge club.

Best Regards,

  • Stayed May 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Samir A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 25 May 2012

We stayed in Cairo InterContinental CityStars a couple of times during the last two years, and I would recommend this structure to any business or leisure traveller.
Among the pros, I will surely highlight the standard rooms' more than adequate size and quality, even if the ambitious TV sets quite often do not work properly.
The pyramid in the middle of the outside pool seemed to me too impressive at a first glance, but I changed my mind as soon as I could take advantage of the inside: huge jacuzzis, gyms, saunas, billard and so on.
Indoor restaurants are for every taste, and the adjacent Shopping mall is referred to as the biggest and most various of Egypt and I have no reason to doubt it.
If you suffer from agoraphobia... this may not be the perfect place!, as you could feel a bit lost in many huge common rooms (the reception hall above all).
On the drawbacks' side, for sure the elevators were needing some maintenance on March 2012, which assumedly took place later on.
And to say it all, many of the hotel finishes and details will need even some more cares as years will go by.
A very warm welcome you will get from all level of staff people.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank stefano a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 20 May 2012

Took a pool side view, rooms are of a good size, decent bed. Air condition was not working properly during our whole stay. Room sevice was always cold, always late and always bland ( not 5 star at all) called and complained they dealt with it very well.

great property but housekeeping is below average but amazing bell boys and waiters.

charming bar, great if you looking to shop because its connected to the mall, wouldnt recommend it if you want to explore cairo, but great if you wanna get away from the hustle and bustle of the city.

service is abit of a hit and miss with this place, but accomadation is reliable and it serves well if you want to get away from it all. lots of kids around the pool. I dont know but i expected a little better from intercon. they have all the ingredients to make it great but its slightly above average.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Seetheworld30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmed_azmy, Manager at InterContinental Citystars Cairo, responded to this review, 17 June 2012
Dear Seetheworld30,

Thank you for taking the time to write a review about your stay at InterContinental Cairo Citystars. Our guests’ feedback is one of our key drivers to improve our services. Rest assured that all your comments were taken very seriously.
We thank you as well for your nice comments regarding our waiters and bell boys. I will be delighted if you can send me an email on my below listed contacts so I can meet you in person next time you come at InterContinental Cairo Citystars giving us the chance to serve you better.

Sincerely,

Ahmed Azmy
Director of Rooms Division
InterContinental Cairo Citystars
Ahmed.azmy@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 May 2012

I have become a regular guest of both El Fayrouz and El Bostan restaurants. The atmosphere, friendly staff, quality and presentation of the cuisine are marvelous. It makes me interested in coming back. The experience in the hotel as a whole is great and starts from the moment I step in.

  • Stayed May 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Khaled W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmed_azmy, Manager at InterContinental Citystars Cairo, responded to this review, 17 June 2012
Dear Khaled W,

Thank you for your lovely comments. We are delighted that you enjoyed both our Lebanese and Grill restaurants. We always look do our best to make every guest experience a memorable one. We hope we will have the pleasure of welcoming you again very soon at InterContinental Cairo Citystars.

Sincerely,

Ahmed Azmy
Director of Rooms Division
InterContinental Cairo Citystars
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lagos, Nigeria
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 18 May 2012

I found the hotel clean, well organised. Staff helpful (be it a bit slow to help at breakfast). Overall very good.

I have to mention Mr Medhat at the Club Lounge, he is the manager and runs a very well oiled establishment. Excellent service and attention to details. Very friendly staff. I have been to Cairo a couple of times. This is the best I have stayed at so far.

Room Tip: Club Rooms are the best value
See more room tips
  • Stayed May 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelHomeFast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmed_azmy, Manager at InterContinental Citystars Cairo, responded to this review, 17 June 2012
Dear TravelHomeFast,

Thank you for taking the time to write a review about your experience at InterContinental Cairo Citystars. We are delighted to hear that you had a memorable stay with us.
We thank you for your kind comments that were passed to all of our staff and specifically Medhat from the Club Lounge who was extremely thankful. We would like to inform you that we are about to open a brand new Club InterContinental lounge in the very near future as well as 2 new Club InterContinental floors with state of the art designs and technology. We hope that we will have the pleasure of welcoming you again at InterContinental Cairo Citystars very soon.

Sincerely,

Ahmed azmy
Director of Rooms Division
Intercontinental Cairo Citystars
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Astana, Kazakhstan
1 review
5 of 5 bubbles Reviewed 17 May 2012

The dishes are always fresh and outstanding, with a sensation of flavours brought steadily to the table throughout the meal. A fresh take on the Japanese style of leisurely eating and drinking with friends. The food along with the service do reflect a very high quality and standard that you would expect from the intercontinental. 

  • Stayed May 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fady A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmed_azmy, Manager at InterContinental Citystars Cairo, responded to this review, 17 June 2012
Dear Fady A,

Thank you for taking the time to write a review about your experience in Shogun Japanese restaurant. We are delighted that you had a memorable experience there and that you enjoyed the food and service. Your kind comments were passed to the staff and they were extremely grateful. We hope we will have the pleasure of welcoming you again very soon.

Sincerely,

Ahmed Azmy
Director of Rooms Division
InterContinental Cairo Citystars
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Cairo
12.0 km away
Four Seasons Hotel Cairo at Nile Plaza
11.5 km away
Sofitel Cairo El Gezirah
11.8 km away
Cairo Marriott Hotel & Omar Khayyam Casino
Show Prices
Show Prices
Show Prices
11.5 km away
InterContinental Cairo Semiramis
11.8 km away
Kempinski Nile Hotel Cairo
22.7 km away
Pyramids View Inn
Pyramids View Inn
#2 of 40 in Giza
4.5 of 5 bubbles 586 reviews
Show Prices
Show Prices
Show Prices

Been to InterContinental Citystars Cairo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Citystars Cairo

Property: InterContinental Citystars Cairo
Address: Omar Ibn El Khattab Street, Cairo 11511, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Cairo
#3 Family Hotel in Cairo
#4 Business Hotel in Cairo
#8 Romantic Hotel in Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Citystars Cairo 5*
Number of rooms: 824
Official Description (provided by the hotel):
InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, IHG and Priceline so you can book your InterContinental Citystars Cairo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing