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Reviews (2,142)
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9 - 14 of 2,142 reviews
Reviewed June 9, 2018

We stayed here for 1 night during a 2 day Luxor & Cairo trip, arriving around 3pm the hotel is fantastic, check in effortless the staff are so friendly and happy to help. We had a pool/nile twin room which was immaculate. We had pre-meal drinks in the hotel bar watching the sun come own over the nile and then visited the Persian restaurant in the courtyard for a fabulous great value for money meal. Every member of staff on hand couldn't do enough to help. The next morning we had an early flight so had to be collected at 4:30am but the staff had organised a takeaway breakfast box for us which was full of goodies to see us on our way. The only downside was we couldn't stay any longer but would definitely return to this hotel in the future.

Room Tip: Mid range prices but a luxury hotel!!
  • Stayed: May 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Kendra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this reviewResponded 4 weeks ago

Dear Kendra B,

Warm greetings from the Steigenberger Nile Palace Team and thank you very much for choosing our hotel for your short Luxor visit. We are very happy that you enjoyed the facilities and were able to witness that magical sunset from the Nile Lounge Terrace. Hopefully you will be back for a longer vacation in Luxor, to see the beautiful historical sites and spend some relaxing time in the garden, at the pool, on our terraces or at Layali Zaman to watch the Nile go by.

With best regards,

Amina Saady van Baarsen
Guest Relation Manager

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Reviewed June 8, 2018 via mobile

We had ten nights here and cannot praise it enough, nothing was too much trouble. The staff were pleasant polite and courteous. The court yard Restaurants were excellent offering a good choice of Italian Lebanese & some reallly good kid friendly burgers.. The rooms were spotless & spacious with excellent housekeeping staff.. Would definitely recommend.

Stayed: May 2018, travelled with family
3  Thank darcylangford87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this reviewResponded 4 weeks ago

Dear darcylangford87,

Warm greetings from the Steigenberger Nile Palace Team and thank you very much for this fantastic review. We are delighted to know we have contributed to a wonderful vacation and thank you for the warm recommendation.
We hope you will be able to visit us again for another marvelous Luxor holiday.

With best regards,

Amina Saady van Baarsen
Guest Relation Manager

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Reviewed June 7, 2018

Again, I have received my mum back from her second home in the Steigenberger Nile Palace Hotel. I wish to thank the hotel on their 'over and beyond' care for her during her stay. She has limited mobility and within the hotel nothing was to much for the staff to do to ensure her experience was comfortable and enjoyable. She is unable to venture out anymore and visit her previously favourite restaurants, but the catering staff in the hotel pulled all stops out in a very busy time (Ramada) to spoil her with her 'foodie wish list'. Including a traditional Sunday dinner

  • Stayed: May 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
3  Thank lisa b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this reviewResponded 4 weeks ago

Dear lisa b,

Warm greetings from the entire Steigenberger Nile Palace Team and thank you very much for writing this lovely review on behalf of your mother. It was an absolute pleasure to have her once again as our guest and of course, nothing is too much trouble to make sure our guests feel at home. Our chefs were delighted to hear her 'foodie wish list' and even a Sunday Roast is possible.
We truly hope to see her again this year.

With best regards,

Amina Saady van Baarsen
Guest Relation Manager

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Reviewed June 1, 2018

We stayed at this hotel for one night as part of a private shore excursion tour from our cruise ship in Safaga.
The hotel is very nice and we stayed in a great Nile river view room. The room was clean and very quiet, as was the entire hotel.
A free buffet breakfast was provided, which was adequate with a good selection of breakfast choices. The buffet was good, but not great.
I would stay here again.

Room Tip: Request a Nile river view
  • Stayed: May 2018, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Portmac1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this reviewResponded June 2, 2018

Dear Portmac1,

Warm greetings from the Steigenberger Nile Palace Team and thank you very much for staying with us during your short Luxor visit. We hope you will be able to come back for a longer vacation, maybe you will choose to have a culinary adventure in our Lebanese "El Tarboush" or opt for a romantic dinner in our Italian restaurant "Casa di Napoli". We are looking forward to your next visit.

With best regards,

Amina Saady van Baarsen
Guest Relation Manager

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Reviewed June 1, 2018 via mobile

We booked a tour through Safaga Shores, which included an overnight at Steinberger. The hotel is beautiful and has a terrific terraced view of the Nile.
The staff was very kind and helpful, and provided us a boxed breakfast at 4:30 AM so we could get an early start to beat the heat.
The beds are a bit firm, but worked ok for us. The hotel was clean, quiet, and in a great location. There is some fun shopping nearby.

Stayed: May 2018, travelled with family
4  Thank cjkines1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this reviewResponded June 2, 2018

Dear cjkines1,

Warm greetings from the Steigenberger Nile Palace Team and thank you very much for taking the opportunity to visit Luxor and our hotel. We are delighted to know we contributed to a great vacation. Maybe you liked Luxor so much that you will spend a longer holiday in our beautiful city with all her ancient temples and palaces. The Nile Palace Team will be waiting for you.

With best regards,

Amina Saady van Baarsen
Guest Relation Manager

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