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Radisson Blu Hotel, Nairobi Upper Hill
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Reviews (435)
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12 - 17 of 435 reviews
Reviewed 2 weeks ago via mobile

Excellent staff and accommodations. Very friendly. Clean. Modern. Small but adequate gym. Outdoor pool. Excellent food. Some oudoor construction going on, which created some noise during the day. The hotel is not really near anything. Take care that breakfast may not start at 6am if you have an outing planned; more like 6:15am

Stayed: March 2018, travelled on business
Thank mstphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taha M, Manager at Radisson Blu Hotel, Nairobi Upper Hill, responded to this reviewResponded 2 weeks ago

Dear Mstphy,
Thank you so much for such awesome review on TripAdvisor. We are truly delighted that you enjoyed your stay with us. We do appreciate your comment about our staff and food. We do apologize for the outdoor construction noise for the road behind the hotel. We looking forward to welcome you back to the Radisson Blu Upper Hill, Nairobi and aim next stay will be more enjoyable.
Kind regards
Taha Mansour
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Taha M, Manager at Radisson Blu Hotel, Nairobi Upper Hill, responded to this reviewResponded 2 weeks ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 4 weeks ago

Fantastic hotel and fantastic staff. Everything was perfect: spacious room with everything, very clean and super helpful staff. They were always willing to help and with a smile. Food was also marvellous, especially breakfast! I loved breakfasts at the Radisson.

  • Stayed: March 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Sandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taha M, Manager at Radisson Blu Hotel, Nairobi Upper Hill, responded to this reviewResponded 2 weeks ago

Dear Sandra A,
Thank you very much for your great review on trip advisor. I am truly happy to hear that you had enjoyed your stay with us. I do appreciate your comment about our food, breakfast in particular and our staff as nothing gives us more pleasure than knowing our guests are happy and satisfied with our offerings and services. We looking forward to welcome you back and aim next stay will be more enjoyable. Kind regards Taha Mansour Hotel Manager

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Reviewed 4 weeks ago via mobile

This hotel is one of the best in hospitality, the staff is really well trained and polite, eager to serve you.
The food is good but they can improve on including more options to menu, I find it minimal.
Ambiance is appealing and calm. I had ordered shorba which was very tasty and I enjoyed it.
My overall time spent at the hotel was worth the expenses.

Stayed: December 2017, travelled as a couple
Thank Vasco Da G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taha M, Manager at Radisson Blu Hotel, Nairobi Upper Hill, responded to this reviewResponded 2 weeks ago

Dear Vasco Da G,
Thank you very much for your great review on trip advisor. I am truly happy to hear that you had enjoyed your stay with us. I do appreciate your comment about our service, our staff as nothing gives us more pleasure than knowing our guests are happy and satisfied with our offerings and services. Your comment regarding the food variety is well noted and we going to change the menu soon. We looking forward to welcome you back and aim next stay will be more enjoyable. Kind regards Taha Mansour Hotel Manager

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Reviewed 5 weeks ago

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Taha M, Manager at Radisson Blu Hotel, Nairobi Upper Hill, responded to this reviewResponded 4 weeks ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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