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“This is NOT a bad choice!”

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Sentrim Nairobi Boulevard Hotel
Ranked #78 of 169 Hotels in Nairobi
Reviewed 24 March 2012

In the heart of Nairobi, steps from the University, at the end of a quiet street this three story hotel with 4.5 acres of well manicured green space, is not a bad choice. The rooms are small, but clean, no A/C. The food is not bad, not great, served in open air surroundings. The place is very secure and safe, it has a handful of taxi drivers who hang out inside the grounds and who will not rip you off. The cost for internet access is 10 time what any internet cafe charges. $6 per hour vs. 50 cents at a internet cafe, but there are none nearby, So, if you are traveling all the way to Africa to sit in you hotel room and update your Facebook, this might not be a good place to stay. BUT if you are looking for a safe place in a quiet, bucolic setting, with friendly staff, this might be just right. Breakfast buffet is good, check online for best rates.

  • Stayed: March 2012, travelled solo
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Thank onthroadagain-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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174 - 180 of 314 reviews

Reviewed 18 March 2012

My colleagues and I stayed at this property in March 2012, and from the start we had trouble. First, we had booked our reservation online, but they had only one out of the three rooms reserved actually in their system(despite the fact that I had paid for the entire booking on my credit card beforehand). Second, the front desk staff were mostly unhelpful. Internet could only be purchased for set amounts of time and during the times the hotel shop was open, which proved hugely problematic for one of my colleagues with a late night deadline. Also, the pay-for-use internet system was slow and the shop staff did not know how to provide technical assistance, even when it was their own system that was not functioning. The rooms were fine, although the bathroom ventilation system provided far too much information about neighboring rooms' bathroom activities. The one bright spot of the hotel were the friendly taxi drivers who offered reasonable prices and safe transportation to meetings around the city.

  • Stayed: March 2012, travelled on business
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3  Thank 520travel123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2012

My Dad and I stayed here in February 2012. The room we had was decent. It had 2 single beds that were okay. It didnt have AC but it wasnt that hot in that room. The swimming pool is really nice. It's being cleaned all the time and the service there is great! The front desk people are almost useless. Every time we had a question they would just mumble something and not know the answer. The restaurant is decent a bit over priced. I felt safe here. There is a safe in the room if you feel you need it (we used it.) It is a bit rundown in some places but just remembering the fact you are in Africa makes all the tiny problems no big deal.

  • Stayed: February 2012, travelled with family
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5  Thank emily s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2012

I have stayed at this hotel on 3 different occassions with my last visit being in February this year.

The rooms are clean and comfortable with large bathrooms. While there is no air conditioning they do have fans and you are able to open the window without being annoyed by traffic noise and pollution as they hotel is set on large grounds away from the road. The room also offers bottled water, tea and coffee making facilities and flat screen tv.

It is in a great location and just a few minutes walk into the centre of town (3-5 minutes) where you can find ATMS, banks, restaurants, shops and tourist attractions. It is also very close to the National Museum (a few minutes walk). It is also not too far from the airport and a taxi will cost around $20USD one way.

There is a restaurant and bar and I have enjoyed dinner here most trips. There is a good menu selection at dinner (I am vegetarian) and while the buffet breakfast isn't the best I have had it is reasonable and they offer a hot and cold selection.

The hotel also offers an internet cafe and wifi (paid) and both options are very well priced.

All the staff I encountered - Manager, housekeeping, food and bev, security etc have all been very friendly and helpful whenever I needed assistance.

I was very happy with my last stay and will stay here again when I return to Kenya in September.

I believe the poor reviews are due to the fact that people may have unrealistic expectations of hotels in Kenya - it is Africa... There are lots of 5 star hotel options however most charge 5 star prices too. This is a hotel which offers a great location with friendly staff and is a great price.

  • Stayed: February 2012, travelled solo
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2  Thank Sarah2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2012

This hotel was suggested by our travel agent and tour group Kumuka to stay here. After reading the reviews on trip advisor before we left I was still a bit sketchy about it. We arrived at the hotel the night before our tour began and the staff were rude and not very helpful. I had an unexpected emergency that I had to deal with back home that I found out just before I got on the flight to Nairobi and in order to deal with it I required the use of the internet and a phone. I was informed by staff that neither were working and I couldn't make outside phone calls. I later found out that the internet business room was open and working.

On our way back from our amazing tour we were dropped off back at the Boulevard. Some people we met on the tour were staying there one more night and offered for us to use their hotel room so we could freshen up and re pack our bags while we waited for our flight later that night. The front desk called up their room demanding that they will be charged an extra $100 per bag/person that is in their room. They clearly didn't understand that we were not sleeping the night there. We then had to store our bags in the store room which was not locked at all times, eventhough they assured us it was.

As for the breakfast it is ok but the rooms are very basic and only one fan in there. Overall, I really don't think the hotel gets its' value for money. Don't stay there and I wouldn't recommend Kumuka or travel agents to suggest it.

  • Stayed: February 2012, travelled with friends
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Thank Advisethis182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2012

What terrible run down 60's leftover !! From the less than effusive front office male clerks through to the rock solid pillows this place is a shocker
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Plus points though are the majority of the F&B staff and the room attendants . The rooms , hot and airless , are so well maintained , and when I ran hotels I would have given a lot for such a team. The F&B staff , apart from the Breakfast Team , do a good job pushing out some very poor offerings , the cooking is truly slap dash.

The pool is cloudy and in very poor condition and is a perfect example of what lies inside the building !

To add spice to our stay --- after I paid for WiFi connection and told it did not work I was refused a refund , I very politely told the Business Center Guy that I would not accept this ! He seemed genuinely surprised that I should object to funding his life style , after a little pep talk he agreed to allow me to use his computers instead !!

This hotel , to my amazement , seems to have regulars , they greet the very amiable staff warmly and order the food ; life is full of surprises !!

I cannot recommend this lodging to any one who lives in the 21 st century, I was in the business , I have seen run down properties milked for all they were worth -- this beats the band !!!

Room Tip: Do not risk it !!
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  • Stayed: February 2012, travelled as a couple
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3  Thank leonspain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2012

We stayed at Hotel Boulevard both before and after a safari overland trip last summer, mainly because the hotel serves as a meeting point for GAP Adventures. We didn't get disappointed though - the rooms are nice and clean, and the location is good - a walking distance downtown, and close to Nairobi National Museum aswell.

The rooms were big enough for two persons, with two single beds, a closet with a safe and a small fridge. Water was given after cleaning, so there were always a new bottle waiting after a looong day walking in Nairobi... the bathroom was nice aswell, very clean and quite new (in the rooms we stayed in).

There is a highway right outside the hotel area, with loads of heavy traffic, but we didn't find it disturbing (I guess you get kind of used to it after a few hours in nairobi!). The hotel area is guarded, and fenced with a gate at the front. The garden was nice, and there was a pool - but we didn't swim, and we didn't see anyone else do that either... but there is one!

The restaurant was nice - breakfast was included in our booking, and the buffet was great with loads to chose between. We also had dinner a couple of nights, and the a la carte was great aswell - but watch out for the papadam masala, it was SUPER hot... I usually love spicy food, but this was... extreme ;) the food wasn't that expensive either, not compared to what we are used to in sweden, so I would definately recommend this restuarant!

And, something else; if you're planning a walk downtown, and don't want to get stuck right outside the gates of the hotel, do NOT talk to the guys in the small shops right outside the gates... we were stuck there for half an hour, and eventually bought thwo necklaces for 10 USD just to get rid of them... well, we are quite a bit wiser now ;)

  • Stayed: July 2011, travelled with family
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Thank anca10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sentrim Nairobi Boulevard Hotel

Address: Harry Thuku Road | PO Box 43436, Nairobi 00100, Kenya
Phone Number:
Region: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #78 of 169 Hotels in Nairobi
Price Range: $113 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sentrim Nairobi Boulevard Hotel 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Sentrim Boulevard is located at the end of Nairobi’s Harry Thuku Road, an oasis of peace and quite with beautiful manicured gardens and lawns. There are 70 rooms in 2 stories. The main guest area consists of the reception, lounge area, Restaurant and bar. The Mezzanine floor has the conference facilities. There is a swimming pool and tennis court for your relaxation and enjoyment. For meetings, conferences and family gatherings facilities are readily available. ... more   less 
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