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“Very Friendly staff; cosy apartment in downtown Nairobi”
Review of Kates Apartments

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Kates Apartments
Ranked #82 of 236 Speciality Lodging in Nairobi
Reviewed 27 April 2017

Period of long stay at Kate's apartment (4+ months). Very friendly staff, and restaurant staff too. They also installed mosquito screens on the windows which was helpful (though it took a while to be completed). Would be helpful to have fans within the apartments for the tenants to use as it can get quite hot on the upper floors.

Room Tip: top floors have great views
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  • Stayed: September 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Christoph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 15 March 2017 via mobile

Longest month of my life staying at Kates apartments. They have no idea what is customer service. The apartment was dark and had poor lighting. It felt like we were living in a cave. Some of the light fixtures were not working and even after pointing that out, nobody came to fix them.
The bathroom was dirty, mouldy and disgusting. The shower head was held on using masking tape.

They offered 14 channels on TV but during our stay I called them countless times to get the TV channels checked because they didn't show.

The Internet was horrible. Hardly ever any connection.

The receptionist was rude and hang up on me when I called about TV not working

Stayed: March 2017, travelled with family
Thank YvonnePulkkinen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2016

Shoked to the core to find a quite, serene comfortable apartment within walking distance to huge shopping mall which houses nice coffee shops, pubs and supermarkets, ideal location with a country touch once you enter the main gate, The rooms are fantastic, location is the biggest scorer for this Apts bieng on a central location which would be ideal for business travellers.

Room Tip: All rooms have great view of the Westlands area
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  • Stayed: April 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Nevets U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kates Apartments

Address: 48 School Lane, Nairobi, Kenya
Region: Kenya > Nairobi
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #82 of 236 Speciality Lodging in Nairobi
Price Range: C$197 - C$224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kates Apartments 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Enjoy the quiet comforts of a luxury home and appreciate the convenience of close proximity offered by Kates Apartments... Our guests are offered a wide variety of facilities without compromising the personalized and relaxed atmosphere, which has become synonymous with the name “Kates." ... more   less 
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