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All reviews moi avenue indian food rooftop pool travel desk excellent wifi hotel is centrally located national museum nice hotel breakfast spread breakfast and dinner duty manager kenya airways the central business district comfortable stay room service special thanks place to stay in nairobi
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Reviewed January 17, 2018 via mobile

Stayed here for a 3 day business trip.
Hotel is a little old and dated and not in a great part of town. Went out walking and felt perfectly safe so no issues there.
It is however clean and the staff are great.
If it’s a business trip and you need to be in this location then it’s cool

Stayed: September 2017, travelled on business
Thank michaelp46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeridianNairobi, General Manager at Best Western Plus Meridian Hotel, responded to this reviewResponded January 19, 2018

Dear Guest !

Greetings of the day !

Thank you so much for reviewing us on this platform, i thank you for all encouraging words you have mentioned with regards to staff and the hotel is clean & safe , however we have a lot of work going towards the refurbishment of the property and in coming months you will see a change.

I once again thank you for the review and hoping to see you soon !

Warm regards

Ravi Reddy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 16, 2018

We stayed here after a safari in the Masi Mara. The staff were excellent, particularly James the bell boy! We were on honeymoon and they made our stay so special. The roof area is a real surprise. High above the busy streets of Nairobi it is a peaceful haven. There is a big pool, a spa, a gym and a bar. All of a very high level, a day could be easily spent here unwinding with a good book.

Stayed: January 2018
Thank Bobblehead M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeridianNairobi, General Manager at Best Western Plus Meridian Hotel, responded to this reviewResponded January 17, 2018

Dear Valued Guest !

Greetings !

Thank you for writing such a wonderful review over this forum , we are truly delighted that you have a wonderful stay with us , i have acknowledged the fact that you have mentioned each and every place and location in the hotel which you have met your expectations !. Thank you for your words of encouragement towards James bell boy.

My sincere efforts will go in with my team to work to provide a high level of comfort to our guests.

We look forward to you visiting us very soon in the near future .

Warm regards

Ravi Reddy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 11, 2018

During an annual dinner meeting I was putting together for our company, Dennis was extremely patient in helping us choose a menu and conference room that were best value for money given our modest budget. The staff were on hand before and throughout the entire event to assist wherever was necessary although everything we could possibly require for the meeting as well as several extra amenities were already available before the meeting. Quiet room, professional and polite staff and proper facilities to accommodate all our meeting requirements.

  • Stayed: December 2017, travelled on business
    • Service
Thank RuthKarugu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeridianNairobi, General Manager at Best Western Plus Meridian Hotel, responded to this reviewResponded January 12, 2018

Dear Valued Guest !

Greetings !

Thank you for writing such a wonderful review over this forum , we are truly delighted that you have a wonderful choice of menu over your conference , i have acknowledged we have met your expectations in terms of value for money and budget !. Thank you for your words of encouragement for Dennis and i shall surely pass on the same to him .

My sincere efforts will go in with my team to work to provide a high level of comfort to our guests.

We look forward to you visiting us very soon in the near future .

Warm regards

Ravi Reddy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 10, 2018 via mobile

We stayed here for just two nights, one before and one after the safari. Our experience here was wonderful, the staff was great and so was the breakfast. The room was good but a tad small however it was clean. We would have liked to have stayed a bit longer and hopefully the next time we can. Highly recommended!

Stayed: December 2017, travelled as a couple
Thank Muneeb A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeridianNairobi, General Manager at Best Western Plus Meridian Hotel, responded to this reviewResponded January 11, 2018

Dear Valued Guest !

Greetings !

Thank you for writing such a wonderful review over this forum , we are truly delighted that you have a wonderful stay with us !. Thank you for your words of encouragement.

My sincere efforts will go in with my team to work to provide a high level of comfort to our guests.

We look forward to you visiting us very soon in the near future .

Warm regards

Ravi Reddy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 10, 2018

The staff at the hotel continually were helpful and wanting to accommodate requests. We did walk in the area during the day and felt safe. The Tuskys supermarket is located in walking distance (credit or cash) as well as the craft market. We had pre-arranged two tours, not with the hotel, with One Horizon (Urban Adventures) and were pleased to be able to support local organizations with proceeds going to help communities.

The hotel breakfast was excellent... ethnic foods, eggs to order, breads, juices, mineral water, etc. We had dinner at the hotel one night and also were pleased with the selection, cost and quality.

The pool is beautiful and there is an excellent fitness center, with bottled water.

Room Tip: We had the family room... large living room, bedroom with three twins, large bathroom with shower only.
  • Stayed: January 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank leisurebug2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeridianNairobi, General Manager at Best Western Plus Meridian Hotel, responded to this reviewResponded January 10, 2018

Dear Valued Guest ,

Greetings from Nairobi !

Thank you for posting such a wonderful review on this forum, your kind words will encourage my team and we are very focused on customer satisfaction and value for money !.

I once again thank you for choosing Best Western Plus Meridian hotel as your preferred hotel .

Warm Regards

Ravi Reddy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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