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“Do not stay here”
Review of Botai Hotel

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Botai Hotel
Ranked #2,743 of 6,492 Hotels in Beijing
london
Level 3 Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Do not stay here”
Reviewed 15 November 2009

The hotel is grotty on a busy road and does not look like the picture shown. The staff are rude and no one speaks a word of english!. They make you hand in a 40 pound deposit when you get the key to the room and on our stay they claimed we had made a 90 pound phonecall lasting 20 hours from our room, which we had not done. They would not accept that this was a ridiculous allegation and they made us pay the money. This was after hours of arguing because they could not understand a word we were saying. whilst we were getting very upset about having to pay the money, the hotel staff were laughing. I would not recommend anyone to stay here.

  • Stayed October 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tash2381
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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114 reviews from our community

Traveller rating
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    42
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    12
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See reviews for
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2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Beijing
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2009

We arrived in the morning after an overnight train journey. We were very tired so just wanted to get into our room as soon as possible. 25 minutes later we eventually did, this was after having been doubly charged for our room, which we later realised after checkig with our bank. We tried to resolve this with the hotel who just kept saying it hadn't happened... repeating "No No", we cancelled throughour bank in the end - it was easier to call home. They take 200 yuan off you too as soon as you arrive also.

The rooms were ok but smell of cigarette smoke, we also payed for a double but got a twin, by this point we couldn't be bothered trying to communicate wth reception and just put up with it - they pick and choose when they know English and are really just set of lazt [--] who run away and talk to their other pals on reception rather than helping the customers who are waiting to be served! The cleaners are nice and say hello and are friendly - they should do a swap.

Our key card stopped working so we tried to get it fixed we were laughed at and just told to get housekeeping to let us into the room.

If you want somewhere cheap to stay the rooms are ok and are clean, but you would be treated better in a prison as far as customer service goes!

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RuthieJean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Botai Hotel

Property: Botai Hotel
Address: No.140 Jiaodaokou South Street, Dongcheng District, Beijing 100007, China
Region: China > Beijing > Beijing Workers' Sports Complex
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Spa
Hotel Style:
#108 Spa Hotel in Beijing
Price Range (Based on Average Rates): $
Hotel Class:3 star — Botai Hotel 3*
Number of rooms: 174
Reservation Options:
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Also Known As:
Botai Hotel Beijing

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