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All reviewsdouble treethe executive loungesna tourwelcome cookiedepartment storenice hotelthird floorpizza hutthe nearest subway stationchinese restaurantbreakfast buffetpleasant staylobby areaupgraded to a suitebeijing trafficshopping mallring road
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Reviewed August 5, 2011

Stylish new hotel in trendy design. Major reason for choice: only place I could figure out in Beijing with family suite that sleeps 2 + 3 easily and comfortably (three rooms, two nicely designed bathrooms, one sitting room with long four seater couch, two bedrooms (king and 2twin), very appealing design - more Hyatt/Le Meridien feel than Hilton feel actually). Excellent service for a Doubletree with a nice Club Lounge. Great breakfast for a Doubletree - 4 out of 5 by international hotel in China standards.
20 min from Tian'anmen by taxi.
Unfortuanetely, totally unresponsive in pre-arrival communication - but once there - great place, great people, and good value for money considering other rates in Beijing.

Room Tip: the family suite is great!
  • Stayed: July 2011, travelled with family
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Thank Finke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 4, 2011

Stayed here in March 2011 as the final leg of an Asia Cruise. The room was very 'boutique' style, the beds were comfortable but my main complaint was that the walls were paper thin! I could here people in the adjoining room and water running from the shower/toilets in adjoining rooms! I had a problem adjusting the air conditioning too - we had to call reception to get it fixed. We had a meal the first night in the Hotel restaurant as we had spent all day travelling and visited the Great Wall and then been stuck in traffic returning to the Hotel. The Hotel position is not very good regarding restaurants and bars - we struggled to find a decent place to eat - fast food is well catered with a McDonalds and a Papa John Pizza near. The Hotel food was excellent - an authentic chinese meal which was delicious and cheap considering we were in a hotel environment. I was however disappointed that on arrival we did not receive complimentary cookies - which I have had when staying in the USA! You were expected to purchase them and they were expensive!

All in all a nice, pleasant hotel but we were not blown away considering it was supposed to be a five star!

  • Stayed: March 2011, travelled as a couple
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Thank MrsWickerSwansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 31, 2011

We stayed here for one night prior to joining a cruise. We had a lovely spacious room. Ate in the hotel at the buffet for our evening meal which was excellent, plenty of choice, everyone was extremely helpful and explained all the dishes. Breakfast the following morning was just as good. No complaints at all, absolutely first class in every respect.

  • Stayed: March 2011, travelled as a couple
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Thank GG657
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeHilton, General Manager at DoubleTree by Hilton Beijing, responded to this reviewResponded August 4, 2011

Dear Guest,

Thank you very much for taking time to share your experience on Trip Advisor.com during your recent stay with us. Our hotel is the first Doubletree by Hilton hotel in Asia; with ‘CARING’ culture, and we are happy to know that you got a ‘warm and hospitable’ feeling staying in our hotel. Our high quality staffs are willing to serve you with the highest standard.

My team and I are looking forward to your future visit to DoubleTree by Hilton, Beijing!

Yours sincerely,

Stefan Schmid

General Manager

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Reviewed July 29, 2011

I am a fussy traveller and like things just so in the hotels I choose and the Hilton did not disappoint me. We arrived early after a 10 hour flight for a 4 night stay and the room was not ready so we were imediately upgraded to an executive suite to save waiting.
The room was clean, spacious and contained everything you need in a home from home.
We used the exec longe and enjoyed afternoon teas in comfortable quiet surroundings whilst being looked after by an excellent team of staff.
The morning breakfast is superb and caters for all tastes, the staff are quietly efficient and eager to please, nothing is too much trouble.
The extensive gym and pool were well used and the only negative point I have is that the pool frame and roof would benefit from a lick of paint in the not too distant future.
My only regret is that I wont be going back to Beijing but would deffinately reccomend this hotel to others.

  • Stayed: July 2011, travelled with friends
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Thank Pif1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 5, 2011

We stayed at the Doubletree while visiting Beijing on vacation. Our family consists of two adults and two children, ages 9 and 6.

We had difficulties checking in because of our credit card company. However, the front desk staff was helpful and patient while we sorted out the difficulties with the credit card. Staff members The front desk staff all spoke English which we found extremely helpful because our Chinese is terrible.

We stayed in two rooms with two beds in each. The rooms were clean and comfortable and decorated in a contemporary style. In addition, we purchased the bed and breakfast package and the breakfast was well done with lots of Western and Asian choices.

I was very pleased by the property and would stay there again.

Room Tip: If your family has more than 3 people, ask if a family suite is available to avoid having to book two rooms
  • Stayed: June 2011, travelled with family
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Thank Jesuisme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeHilton, General Manager at DoubleTree by Hilton Beijing, responded to this reviewResponded July 10, 2011

Dear Guest,
Thank you very much for taking the time to review our hotel on TripAdvisor. We were glad to read that you enjoyed your stay with us.
We are particularly grateful for the comments you made on the food we offer at breakfast. As your kind-hearted tip, DoubleTree family suite can be the best choice for a relaxing and comfortable family trip :)
With our ‘CARE Culture’ we take pride in providing our guests with the highest standards in hospitality.
look forward to welcoming you back in the future.
Yours truly,
Stefan
General Manager

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