Staff on arrival had their heads stuck in a computer and were waving their heads as there was no reservation for me or my companion, despite the face that it was all pre-paid.
We paid quite a lot of money for our stay and when we were leaving there was a huge to do about a Y10.00 can of apple juice Y10.00=£1.00.
I hate to say bad things as this brand is very close to my heart but it has gone down so much since my first visit since 2009, Get a grip guys you can do it!!!!!
- Free Wifi