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“An excellent tour with an excellent tour guide. Pity we couldn't reach the Great Wall because of landslides”

Tour-Beijing-Day Tour
Ranked #31 of 491 Tours in Beijing
Certificate of Excellence
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Owner description: Tour-Beijing is a real tour company offering various day tours operated and owned by Beijing Champagne International Travel Service officially registered at Beijing Tourism Administration with License NO. L-BJ-GJ01220.
Reviewed August 25, 2018

Review of Lee the guide for the Beijing highlights Full Day Bus Tour (Saturday August 11th).
Lee our guide picked us up on time from out hotel. During the entire day he proved to be very knowledgeable and because of unexpected weather conditions, shred the difficulties and discussed possible solutions with the group while getting confirmation from the Head Office. We appreciated his honesty and his efforts to satisfy the members of the group under the circumstances. His pacing at all sites confirmed his experience as a guide and ability to cope with a large group.

Date of experience: August 2018
1  Thank yvonnesa2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,402)
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"private tour"
in 133 reviews
"mutianyu great wall"
in 119 reviews
"sales manager"
in 19 reviews
"tiananmen square"
in 113 reviews
"guide jackie"
in 17 reviews
"summer palace"
in 120 reviews
"international travel service"
in 13 reviews
"hour layover"
in 57 reviews
"great tour"
in 63 reviews
"ming tombs"
in 53 reviews
"long layover"
in 25 reviews
"chinese lunch"
in 15 reviews
"highly recommend this company"
in 24 reviews
"spoke very good english"
in 21 reviews
"booked this tour"
in 17 reviews
"hour visa"
in 14 reviews
"hotel lobby"
in 24 reviews

22 - 26 of 1,402 reviews

Reviewed August 18, 2018

We highly recommend Dirk, our tour guide, for an amazing experience. We hit all the places above, and he was well informed and did an amazing job answering all of our questions. He was quick to get us in, and made sure we never had to wait for more than a few minutes. More importantly, he was fantastic with our son and was incredibly attentive and funny. We had fun sharing knowledge with him. I nearly got heat stroke and he was fast to help me get cold water, paying out of his pocket so I didn't have to screw around and find the money. He also loaned me some money for a cab so I didn't have to worry about getting change since he was worried they'd try to rip me off with fake money. The food they brought us to was great as well, especially the restaurant we went to after the great wall. Honestly it was some of the best food we ate in the 12 days we were in China, and we ate at some very excellent restaurants. (Da Dong is highly recommended as well)

Ultimately, I think most tours are probably the same to a large degree, and it's the tour guides that make your trip memorable; we'll definitely remember him fondly. For that reason, I'd happily recommend Tour Bejing.

Date of experience: August 2018
1  Thank MJW77539
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 14, 2018 via mobile

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 10, 2018 via mobile

DO NOT USE THIS COMPANY for a Datong Great Wall tour. We arranged our summer holiday around their three day hiking tour, but when we arrived at the first destination of Deshengbu fortress, we found out the guide had never been hiking there before, couldn’t offer any explanations of the area and didn’t even have a map!! He was planning on asking locals the way and having us walk an extra 25km not listed in the itinerary, of which he didn’t even have a copy anyway. All he could offer was for us to walk along a road for cars using iPhone maps! If we’d known that, we could have done the whole thing ourselves for a fraction of the price. We cancelled the tour there and then. We didn’t receive any apology from Tour-Beijing for our trip being ruined, but they obviously knew they hadn’t bothered to organize the tour properly as they gave us a full refund without any quibble. I would strongly recommend steering well clear of this company.

Date of experience: August 2018
Thank cjjb2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TourBeijingTeam, Director of Sales at Tour-Beijing-Day Tour, responded to this reviewResponded August 13, 2018

Dear customer,

Thanks very much for letting us know what happened, it's very important for us to correct our fault and improve the service.
Tour Beijing wish to extend its sincere apologies for the bad service you received as we did not arrange a qualified tour guide in Datong. There is no any excuse.
This tour product will be suspended, before we find the next experienced tour guide.
With apologies once again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed August 6, 2018 via mobile

We can highly recommended Jack, our guide and Tour-Beijing travel company for an unforgettable Jinshanling Great Wall tour experience. Although not the cheapest or the closest section of the wall to Beijing, this tour is well worth its money. The Jinshanling section of the Great Wall is largely unrestored making it more rustic than the more commercial parts of the wall. As it's remote, it is ideal for those who want a less touristy experience and photo opportunities without lots of other tourists in your shot. Jack spoke perfect English and was a wealth of knowledge, not just about the wall but also shared what it's like to live in China from his point of view. The drive from our central Beijing hotel took around two hours in a very comfortable air conditioned up to date vehicle. We were lucky with the weather, hot and very humid. Jack is very professional and did not rush us at all. He made sure that our mixed abilities were catered for with plenty rest and water breaks and lots of photo breaks. Lunch at a local restaurant was lovely and they made extra accomadation for two vegetarian diets. As it was a strenuous hike, especially in the humid weather we all slept on route back to Beijing. As an extra Jack had arranged Kung Fu tickets for the evening and had our driver wait to take us back to our hotel after the show. Any one thinking of booking this tour can do so with the reassurance that we would book it again without hesitation.

Date of experience: July 2018
1  Thank Greg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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