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All reviews great location forbidden city superior room new wing walking distance premier lounge wangfujing street night market tour desk waldorf astoria central location buffet breakfast shopping district bit dated lobby bar major attractions four nights
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Reviewed August 15, 2011

I stayed at the Novotel at Taoyuan Int'l Airport in Taipei, Taiwan on July 30 before I stayed at the Novotel in Beijing on Aug 10. The facilities at both locations are comparable and very good. However, the service in Taiwan was much better than in Beijing. The reception desk in Beijing was not as friendly and polite as that in Taiwan. Perhaps they were not well trained. The worst part was when I asked for a taxi to the Beijing South Station. The reception desk did not take reservation. The concierge asked me to go to the front door to wait for a taxi from the street. There were actually several taxis available in the parking lot. But they wouldn't take me, because they only go to the airport for a higher fee - perhaps the hotel could get a commission for that arrangement. This experience seriously damaged my image of the Novotel in Beijing.

  • Stayed: August 2011, travelled on business
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1  Thank Go301980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 14, 2011

The agent booked this hotel and told us it was 5 star.
The surroundings were beautiful and the staff were friendly and helpful but the bed was HARD with a very thin mattress.
This was noit what I expected at all and it made for very uncomfortable sleeping.
Other than that it was a great location - close to shopping and tourist attractions so I would still recommend to others.

  • Stayed: September 2010, travelled as a couple
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Thank miloaussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 10, 2011

Good city center hotel, offering family rooms and pool for an acceptable price. We booked a premier family room. One room with a king, one room with 2 sofa beds.
Officially, the room is offered with 3 bedding. Could not get confirmation by e-mail that 2 adults and 2 children was ok. But at arrival, adding an extra bed was not a problem. There is plenty of space for that in the room. Comfortable clean modern room and bath. Breakfast included. We had access to the VIP lounge at 19th floor, which offers great views over the forbidden city (however a new hotel is being build ‘in between’) offers refreshments and a happy hour (and breakfast) however we used the lager breakfast buffet in the restaurant. There is a (relatively small) pool. However to Beijing standards (and our kids) adequate. It’s only for an hour in the afternoon.
Location excellent: near Wangfujing Street shopping district, walking distance to subway, not far from Forbidden City. Many taxi’s around. Some nice places to eat. Supermarket ‘Olé’ in the basement of one of the 2 malls nearby.
Would stay here again.

  • Stayed: July 2011, travelled with family
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3  Thank A1V1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 8, 2011

Very nice rate with two rooms suited for a family. A pity breakfast is not included in the room price. Location is excellent close to shops and forbidden city. Very helpful and friendly staff. Clean and comfortable rooms. In average, a very good hotel to be recommended.

  • Stayed: August 2011, travelled with family
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Thank LightPacker300872
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 8, 2011

  • Stayed: July 2011, travelled with friends
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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