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“not bad, not great.”

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Novotel Beijing Peace
Ranked #65 of 6,599 Hotels in Beijing
Reviewed 30 September 2012

Pro's:
- breakfast in the morning.
- some of the front desk staff
- location - handy to a lot of things
- macs in the lobby for you to use
- rooms were average. The ceiling on our shower leaked water like a sieve. They're not 4 star rooms.

Con's.
- any meal other than breakfast at the restaurant was terrible.
- Staff at the money change desk tried to short change us. More than once!
- Pissed Chinese men falling down the stairs in the lobby are funny the first few times, gets a bit tiring having to avoid getting plowed into after a while. They have massive events here and the men get absolutely off their chops and are carried out.
- Air France staff members descend on the hotel by the busload.
- Non smoking rooms mean nothing to the Chinese. Our room stank of cigarette smoke.

  • Stayed: September 2012, travelled with family
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2  Thank ewokracing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,239 - 1,245 of 2,546 reviews

Reviewed 28 September 2012

Yikes. If staying here, stay in the taller wing above reception. Do not stay in the shorter tower unless you want the feel of being in a Chinese 50 square foot apartment, including authentic dollar store furniture and rock hard beds.

Room Tip: As mentioned, choose the taller tower.
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  • Stayed: September 2012, travelled on business
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3  Thank Pete M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2012

Very, very disappointed with this hotel. I booked this hotel as it was close to Wangfujing but the level of service in this hotel was so low it almost ruined my holiday.

First, the rooms were so old and musty. We asked to be transferred to another room but it was as ugly as the first. The doors to the bathroom do not even close properly. The internet was so painfully slow.

As we booked an executive room, we were supposed to be entitled to breakfast either at the executive lounge or on the ground floor (where there were supposedly more food choices). Everyday, the staff would question us and say that we were not on their list. Whenever we told them that we've got breakfast with our room, they would let us in but still wouldn't update their list. On our last day, they just decided not to let us in anymore and asked us to go speak to Reception. I just started complaining to Reception when a guy (who looked like a supervisor) came running to us and apologised for their mistake. And that was after 7 days of putting us through hell every morning.

Concierge was very unhelpful and the bell boys were always just chatting outside instead of helping the guests. The food was okay, nothing to be too excited about.

I would never ever recommend this hotel to anyone - it's an embarrassment to the Novotel chain.

Stayed: September 2012, travelled with family
5  Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

We stayed here for 5 nights, solely of the location... Very near to Wang Fu jing pedestrian shopping, forbidden city, museum, the room a bit run down, put us at the old wing...probably of the value rate... The front desk well converse in English, hope to be back....

  • Stayed: October 2011, travelled with family
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1  Thank Jaki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

As in any Novotel, the staff in the front desk speak very good English and are very accomodating. The lobby and public areas are in excellent shape. The 2 Macs are convenient to getting email even though they were very slow to download attachments.
Unfortunately we were booked in the old wing which requires going up the lobby staircase, going thru various halls, and again climbing 8 step stairs to access the 2nd floor where after another long alley will get you to the elevator that will take you to the 5th floor.
The rooms were very clean and the amenities were okey. Wifi in the rooms has enough strength to send and receive emails.
Specify to get rooms in the main tower so you avoid these long and circuitous route to your room.

Room Tip: Rooms that start with 2 are on the old wing. Avoid them.
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  • Stayed: September 2012, travelled as a couple
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1  Thank renesio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2012

This hotel could be great if they tried a little harder. It's in a great location, walking distance to hutongs and the Wangfujin, and maybe even Tiananmen square if you're up for a good hike (it looks close on a map but it's actually not that close). Breakfast has lots of western and Chinese options and was tasty. The staff is friendly and tries hard to make things right but so many things were wrong that I just can't give them a positive review.

First off, I booked a hotel pick up from the airport and they forgot. Bad bad. Nothing is worse than being stranded at the airport in a country were you don't speak the language. They made it up by offering a return trip for free which I appreciated. Next, the rooms were just not clean, especially the bathroom. We booked the Superior Room in the new wing. There was mold and soap scum in the showers in both the rooms we booked and stains on the carpet. However, the bed was fine and the furnishings were modern, but it still didn't feel like a quality stay. The final straw came when they were doing some sort of maintenance on our floor flooding the room with the strong smell of varnish. They upgraded us to the premium floor, again apologizing profusely and with our appreciation but too many things went wrong within the first day to overlook it. The service and the staff are very nice but watch out for the concierge desk. When we told them we wanted to book tickets to an acrobats show, the concierge offered us a side deal that would save us money but we were to go through him, not the hotel. It turns out, he was charging us more for the tickets.

The staff in general tries very hard but if you're looking for a four star stay, you need to look elsewhere. You will be disappointed.

Room Tip: make sure you stay in the newest wing.
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  • Stayed: September 2012, travelled as a couple
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3  Thank Butchdke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2012

if you don't like surprises - take the hotel chain hotel, which you know from other countries, while stadards will be the same. hotel is not newly built, but well maintained. lobby is large and easy to navigate, where is what located. service - good and they even keeping french girls to assist to dummy tourists, who don't speak any english :)

so, room - got on 12 floor and it was great. there are great views, but at least you can see something and no other building blocking the view. room was spacious and clean. sleeping quality was great and also blankets, covers and pillows...

breakfast - offers everything, what you would like to have (almost everything). only missed good coffee, while Novotel in Europe offers Nespresso coffee, which is good, but at Novotel Peace Beijing - if you take esspresso, that would be more like normal black coffee. only as if hotel is fully booked, breakfast hall could get busy and you need to go around to get place.

hotel has also pool, which is great thing, while after extended day, it is nice to go and make some laps to cool off.

best thing - hotel has FREE WiFi!!!!!!!!!!!!!!!!!!!!!

Room Tip: hotel personnel speaks english and helps to get around in the city, even explan to taxi drivers, whe...
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  • Stayed: September 2012, travelled on business
    • Value
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Thank Aigars S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Beijing Peace

Address: No.3 Jinyu Alley, Wangfujing, Dongcheng District, Beijing 100006, China
Region: China > Beijing > Tian'anmen / Wangfujing
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Best Value Hotel in Beijing
#37 Family Hotel in Beijing
#50 Romantic Hotel in Beijing
#58 Luxury Hotel in Beijing
#65 Business Hotel in Beijing
Price Range: $93 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Beijing Peace 4*
Number of rooms: 402
Official Description (provided by the hotel):
Novotel Beijing Peace is ideally located in the city centre at Wangfujing, within walking distance of the Forbidden City, Tiananmen Square and shopping malls. This modern hotel features 402 rooms with broadband & WiFi access, plus free Internet access at the Novotel Mac Corner. Novotel Beijing Peace offers easy access to subway lines and 15-minute walk from Beijing Railway Station. The hotel also features airport transfer service, limousine service and tour desk providing customized city tours. Located in Wangfujing area, city center of Beijing, 300 meters to Shopping Malls, within walking distance to Tiananmen Square and Forbidden City. Hotel is very close to Temple of Heaven, Jingshan, Beihai, Houhai, South Luoguxiang,Lama Temple, Imperial College, Worker's Stadium and Sanlitun. with easy access to CBD, Embassies, Financial Street, MasterCard Center by subway, public transportation or taxi. WIFI is available and free of charge. 2 Minutes to subway Dengshikou line 5. The hotel is well equipped with two restaurants and two bars and offers great leisure facilities including a swimming pool, bicycle hire, a fitness centre, sauna, Jacuzzi and massage services. ... more   less 
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Also Known As:
Accor Peace Beijing
Novotel Peace Beijing
Novotel Beijing
Beijing Novotel
Novotel Peace Hotel Beijing

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