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“Time to renovate at least change the mattress”

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Novotel Beijing Peace
Ranked #65 of 6,599 Hotels in Beijing
Reviewed 11 December 2017

Was allocate to West Wing 2315, room as well as bathroom is small for China standard, mattress is old and can see center side is curving. It is very difficult to go to this west wing, you need to walk to second floor and pass thru those function rooms and a staircase that floor is 22xx, you will need to take lift to go third floor 23xx. You will get trouble to hand carry big luggage from the room to lobby due to that staircase. This west wing lift start from second floor not friendly for those walking the whole day visit Beijing.
Hotel location is good beside Waldoff Astoria and easy access to Wangfujing.
The best point is waiting the airport shuttle bus right in front hotel. Didn't take the breakfast package as nearby easily can get breakfast.

Room Tip: Don't stay at West Wing.
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  • Stayed: December 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Ping-i3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LimingD, Manager at Novotel Beijing Peace, responded to this reviewResponded 13 December 2017

Dear Ping-i3,


Thank you for taking the time to tell us about your experience at the Novotel Beijing Peace.

Your comment about our bedding comfort was shared with our Housekeeping Team and condition of the mattress will be checked. If unsatisfactory: it will be changed to avoid the same problem to reoccur. I am sorry for the inconvenience caused.
Also, West Wing you are referring to is scheduled to have some enhancement work over 2018 – it will include the lift you mentioned and also the staircase.
On the other hand, we were delighted to read that you appreciated your overall stay in our property, especially our location in the heart of Wangfujing.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Beijing Peace. If I can be of any assistance, please do not hesitate to contact me directly.

Sincerely,


Mr Duan Liming
Quality and Training Manager
Novotel Beijing Peace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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14 - 20 of 2,548 reviews

Reviewed 9 December 2017

I get an automatic upgrade so for sure not any issues about my room..and the happy hour buffet at the club lounge is excellent; super staff too

VERY disappointed by the main restaurant /coffeeshop food standard but staff nice

rather large and not at all cosy property for a Novotel, and I agree the other poster that seems the fixtures and fittings are a bit ''tired'' but, overall a good stay

  • Stayed: December 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank asie f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LimingD, Manager at Novotel Beijing Peace, responded to this reviewResponded 11 December 2017

Dear Guest,


Thank you for taking the time to tell us about your experience at the Novotel Beijing Peace.

Your comment about the food quality was shared with our Executive Chef, and he has already looked at quality of our food served in our All Day Dining and some necessary training will be conducted. I am sorry for the inconvenience caused. Also, you will be glad to know we are looking at some enhancement works next year for our overall facilities.
On the other hand, I am glad to know that you satisfied with your overall stay with us, specially our Le Club Lounge and restaurant staff service.

We all look forward to welcoming you again in the future.

Sincerely,


Mr. Duan Liming
Quality & Training Manager
Novotel Beijing Peace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017

I stayed at this hotel in Nov.The room was big, clean but looked old, I was in aisle section.
The management was very helpful, the breakfast was very good and with a lot of choices. Very convenient location.

Room Tip: Ask for rooms not at the aisle section.
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  • Stayed: November 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank Franc0is53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2017

Right next to Waldorf Astoria. I stay in other wing room 2316. Room is pretty small for China standard. Breakfast is at 108 per person but you could get much better food near by with couple min walk away.
On the left next to the hotel, the restaurant is pretty good. There also a supermarket and fruit stall near by.
Overall room and service is good and front desk able to speak English.
Please be aware that the bottle water in the room is chargeable (48 RMB and 58 RMB). I too thirsty and realize too late.
There is free bottle inside the bathroom.
I will going to stay here again.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Nerdonherb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2017

Situated in the affluent area and shopping centre of WangFuJing
I opted for a hotel limo service as Beijing is notorious for traffic congestion
The pick-up and ride from the Airport to the Hotel was a little less than 60 minutes
The Check-In was seamless as my preferences was arranged ahead of time
I was kindly Upgraded to the Club Level
The view from the room was spectacular over Looking The Forbidden City
The Room itself was large and well equipped with all the mode cons a traveler would expect
including hotel Wi-Fi that was provided Free of Charge but was slow & unsteady at times.
The associates were friendly, accommodating and made you Feel Welcomed.
Getting around the City was a breeze due to its convenient location.
Overall a great stay

Room Tip: Hotel Limo Service, Club Level, High Floor, Corner Suite
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  • Stayed: December 2017, travelled solo
    • Location
    • Cleanliness
    • Service
2  Thank KWSKAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2017

This hotel well located near the Forbidden city. On arrival walked a block or so to the upmarket Wangfujing pedestrian street. Top fashion and large stores are located along this open mall.
A Chinese food market is located in a side lane off Wangfujing St selling all sorts of snack food which seemed extremely popular with the locals. Provided interesting photos of some of the more exotic food offerings
Our room was located on the fifteenth floor and provided great night views.
Ate at two restaurants next door to hotel (both have red lanterns out front) which were both reasonably priced and had delicious food easily ordered from picture menus.

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Mullyjim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2017

Arrived after a long flight and checked in quickly and efficiently. Went up to our room and were stunned by the Minnion stuck on the outside of the door. Entered room and there was another one on the floor to ceiling windows. Again on the shower screen, the bedding and also a throw over the settee. Amazing! The bar was excellent overlooking the street and the restaurant served an excellent breakfast. Situated near a busy shopping area accessible by walking.

Room Tip: Ask for the Minnion room to make you smile.
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  • Stayed: September 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Kath C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Beijing Peace

Address: No.3 Jinyu Alley, Wangfujing, Dongcheng District, Beijing 100006, China
Region: China > Beijing > Tian'anmen / Wangfujing
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 Best Value Hotel in Beijing
#37 Family Hotel in Beijing
#50 Romantic Hotel in Beijing
#58 Luxury Hotel in Beijing
#65 Business Hotel in Beijing
Price Range: $94 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Beijing Peace 4*
Number of rooms: 402
Official Description (provided by the hotel):
Novotel Beijing Peace is ideally located in the city centre at Wangfujing, within walking distance of the Forbidden City, Tiananmen Square and shopping malls. This modern hotel features 402 rooms with broadband & WiFi access, plus free Internet access at the Novotel Mac Corner. Novotel Beijing Peace offers easy access to subway lines and 15-minute walk from Beijing Railway Station. The hotel also features airport transfer service, limousine service and tour desk providing customized city tours. Located in Wangfujing area, city center of Beijing, 300 meters to Shopping Malls, within walking distance to Tiananmen Square and Forbidden City. Hotel is very close to Temple of Heaven, Jingshan, Beihai, Houhai, South Luoguxiang,Lama Temple, Imperial College, Worker's Stadium and Sanlitun. with easy access to CBD, Embassies, Financial Street, MasterCard Center by subway, public transportation or taxi. WIFI is available and free of charge. 2 Minutes to subway Dengshikou line 5. The hotel is well equipped with two restaurants and two bars and offers great leisure facilities including a swimming pool, bicycle hire, a fitness centre, sauna, Jacuzzi and massage services. ... more   less 
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Also Known As:
Accor Peace Beijing
Novotel Peace Beijing
Novotel Beijing
Beijing Novotel
Novotel Peace Hotel Beijing

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