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Reviewed November 18, 2017

Why Ioved Kerry:

[1] Warm welcome from the moment I entered
[2] Attentive staff
[3] The rooms are just great + have complimentary mini-bar
[4] Swimming and gym facilities are world class
[5] Generally has a great feel

Don't stay anywhere else - this is a truly wonderful hotel.

  • Stayed: October 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank HonestBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sinan Y, General Manager at Kerry Hotel Beijing, responded to this reviewResponded November 20, 2017

Dear HonestBoy,

Thank you for staying with us and taking time to write such a lovely review for us here on TripAdvisor. It is so wonderful to hear that you have enjoyed our service, room and gym facilities. All of us at Kerry Hotel, Beijing strive to deliver a unique personal guest experience and we are truly delighted to know that we have left such a positive impression on you.
Thank you and we look forward to welcome you back in the near future!

Sincerely,
Sinan Yilmaz
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 17, 2017

The Kerry Hotel remains the gold standard in Beijing hospitality. The Staff is so professional and welcoming, that I always feel genuinely welcomed. The facilities are well cared for and the decor is sleek, stylish and updated.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com
Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sinan Y, General Manager at Kerry Hotel Beijing, responded to this reviewResponded November 20, 2017

Dear Angela M,

Thank you for sharing your experience with us. We are pleased to hear that you have enjoyed our facilities and service during your stay with us. Our hospitality and care towards our guests are from the heart and we are truly humbled that you appreciated it. Your positive words will definitely motivate us to strive even harder to ensure you have an unforgettable experience with us in the future.
We look forward to welcome you back on your next visit to Beijing!

Best Regards,
Sinan Yilmaz
General Manager

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Reviewed November 17, 2017 via mobile

Service center Anita is nice and charming lady who give lots of help in my stay.She is very helpful and could do enough for us.The food was really good and there was an excellent range to choose from.See you next time Anita.

Stayed: November 2017, travelled as a couple
Review collected in partnership with 单个酒店
Thank 383,674,041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sinan Y, General Manager at Kerry Hotel Beijing, responded to this reviewResponded November 20, 2017

Dear 383674041,

Thank you for taking time to share your experience with us. It’s wonderful to hear that you were well looked after by our team especially by Anita. It is our daily mission to provide the best care and service to all our guests and we are glad to hear that you have enjoyed your overall experience with us. Once again, thank you and we look forward to welcome you back in the near future!

Best Regards,
Sinan Yilmaz
General Manager

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Reviewed November 15, 2017 via mobile

Lovely hotel in great location in CBD . Helpful staff wonderful spacious room and bathroom and good food in restaurant. Overall a peaceful oasis in a busy city . The reception staff were helpful and efficient and Christmas arrived overnight when all decorations , including Santa and his train , appeared in reception!

Stayed: November 2017, travelled with friends
Thank Shonagh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sinan Y, General Manager at Kerry Hotel Beijing, responded to this reviewResponded November 20, 2017

Dear Shanagh K,

Thank you for taking time to write a review for us here on Trip Advisor. We are pleased to hear that you have enjoyed our location, food, room facilities and were well looked after by our team. All of us at Kerry Hotel, Beijing strive to deliver a unique personal guest experience and we are truly delighted to know that we have left such a positive impression on you.
We are glad that you also liked our Christmas decorations and we hope to welcome you back in the near future!

Best Regards,
Sinan Yilmaz
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 15, 2017

From check-in, the Kerry Hotel staff and amenities ensure that you are going to have a memorable experience.

The rooms on the Club Floor are well appointed and boast everything that could be needed for a relaxing weekend, or an extended business stay. What a way to start the day - buffet breakfast on the 18th Floor. Excellent choice and quality.

The Kerry Hotel boasts Centro Lounge, one of the longer established night spots in the Beijing CBD. A great place to chill out with quality wines, a choice of dozens of cocktails, tasty snacks and music to help pass the time in a great atmosphere.

Apart from the cafes and restaurants in the hotel itself, the Kerry Center is home to many restaurants offering diverse cuisine at prices to suit all budgets. There are probably fifty restaurants withing walking distance but it is fine if you do not feel the need to walk - the hotel has it all.

The service was efficient, professional and friendly, without the feeling that the staff were working to a pre-printed script. All of my questions were answered and nothing was missed. Outstanding.

Thank you Sinan and the team. I look forward to my next visit.

Room Tip: High floors. Club floor for additional benefits. All rooms are quiet, clean and comfortable.
  • Stayed: November 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank Ned_in_China
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sinan Y, General Manager at Kerry Hotel Beijing, responded to this reviewResponded November 20, 2017

Dear Ned_in_China,

Thank you for staying with us and taking time to write such a lovely review for us here on TripAdvisor. We are glad to hear that you have enjoyed your overall stay with us. It is also wonderful to hear that you were well looked after by our team. Your positive words will definitely motivate us to strive even harder to ensure you have an unforgettable experience with us in the future. All of us at Kerry Hotel, Beijing strive to deliver a unique personal guest experience and we are truly delighted to know that we have left such a positive impression on you.
Thank you so much and we look forward to welcome you back!

Sincerely,
Sinan Yilmaz
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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