We have tried many hotels in Beijing and Kerry Hotel is one of our favourite hotels. Besides its convenient location and abundant choices of dining in the connected Kerry Center. Kerry Hotel shows its friendly service with families as well as working efficiency with business trips.
What I would like to highlighted is the prompt and thoughtful assistance from Housekeeping team this week. We checked out from hotel on Monday after a weekend stay. I was so glad to receive the email on Monday night from Ms Sandy at Housekeeping about what I left in the room. She wrote the email clearly and nicely. I mentioned I would return to pick up and left my cellphone number. The lady "recognised" me right away on the phone when I was on the way. She evaluated the time and passed my parcel to the frontdesk just before I arrived. I have not had a chance to meet her, however I knew I have one more reason to stay at Kerry Hotel more often. Thank you, Sandy! Thank you, Kerry Hotel!More
- Free Wifi