When we arrived we checked in and the young girl that helped us was nice and offered us a private room with bathroom for a discount. taking this room we got in and fell alseep as we were jet lagged. When i woke up i saw bed bugs crawling on my girlfirends clothes. When we went to tell them to move us to another room she said that they were full and gave us a can of bug spray and told us to spray the room and that it would be fine. we went in search of other rooms and but no luck. The next morning we had to get all our clothes and bags washed.
We spoke to an older lady who refused to give us any money back or compensation ( as we booked 2 nights and only stayed one). i explained that there were bed bugs and she disagreed. (I know what to look for with bed bugs as i have worked in hotels for over 5 years and know what they look like)
After a heated arguement for about 10 mins she gave us the 2nd night back but refused to give me a refund on the deposit.
my advice for budget travellers in HK, shell out a little bit more and make sure that you dont have this issue and dont stay in this hotel no matter what.More
- 011 852 2292 3000
- Email hotel