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Reviewed November 8, 2010

I booked 3 nights at the Guangzhou Guest House in Hong Kong through the Lonely Planet website for the dates 19th - 21st October 2010. However, when my partner and I arrived at the hostel we were met by a woman screaming at us because we had arrived later that the initial time we had intended to be there. We were told to wait in the hostel reception and were only told "later" when we asked about our room. In the end, after one hour of waiting, we were told that our room had been given to someone else, leaving both of us without somewhere to stay for the evening. I tried to explain to her that we were late because our flight was delayed but she would not listen and said we should have phoned or email her - how could we do this from a plane? She would not help us or give our money back.

DO NOT RISK BOOKING AT THIS HOSTEL! THIEVES!

  • Stayed: October 2010, travelled on business
    • Value
    • Service
23  Thank lrboyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 21, 2016
Google Translation

Room Tip: Pilih kamar yang ada dipojok karena ada jendela kecil disudut ruangan
  • Stayed: May 2015, travelled on business
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 21, 2016
Google Translation

Room Tip: スタッフとフレンドリーになる。
  • Stayed: December 2015, travelled solo
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 24, 2016
Google Translation

  • Stayed: February 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 7, 2015
Google Translation

Room Tip: スタッフと仲良くなって、受付の壁に寄せ書きを、日本語OK
  • Stayed: September 2015, travelled solo
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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