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InterContinental Hong Kong
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Reviews (4,336)
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3,272
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All reviewslobby loungeharbourside restaurantyan toh heenbose sound systemharbour viewlight showjunior suitesalisbury roadinfinity poolclub accessvictoria harborbuilding workhigh teabreakfast buffetfloor to ceiling windowschinese restaurantan upgrade
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27 - 32 of 4,336 reviews
Reviewed 2 weeks ago via mobile

Stayed 3 nights at the Intercontinental Hotel. Absolutely first class right from checking in, to the room, the service from staff and the location. Very clean. Bed comfortable, very large rooms and amenities. Close to the MRT (trains) and walk to Nathan Street for the shopping. I would highly recommend a stay here.

Stayed: March 2018, travelled as a couple
Thank AussieBumsSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContiHK, Manager at InterContinental Hong Kong, responded to this reviewResponded 2 weeks ago

Dear AussieBumsSydney,

Thank you very much for choosing to stay with us and for taking the time to share such a wonderful review on TripAdvisor. We are delighted to learn that you have enjoyed so many aspects of our hotel; our facilities, spacious rooms and location.

We could not be more grateful for your recognition on the services provided by our attentive and professional staff; and would be a pleasure to share your kind compliments with the team.

Thank you so much for your support and recommendation. We look forward to welcoming you back soon.

With kind regards,
Danny Tse
Resident Manager
hongkong@ihg.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The pool and spa are perfect for relaxing, swimming after a long day of exhibition visits. There is a Friends of Bill group right accross the street. The breakfast you should order included in your rate it is varied, fillling & will get you through the day. The lobby bar lively, the Shanghai Tang shop is chic, the location rocks to even walk to the ferry to cross over from Tsim Sha Tsui into Kowloon.

Stayed: November 2017, travelled on business
Thank Annette L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContiHK, Manager at InterContinental Hong Kong, responded to this reviewResponded 2 weeks ago

Dear Annette L,

Thank you for staying at InterContinental Hong Kong and taking your time to share us your feedback. We are truly glad to know that you have enjoyed our Pool, Spa, Lobby Lounge and our central location.

We appreciate your comments and hope to have the opportunity to seeing you back in the near future.

With kind regards, 
Danny Tse
Resident Manager
hongkong@ihg.com

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Reviewed 3 weeks ago via mobile

The deluxe room is probably fine for 2 adults and 1 small child but we felt cramped in because we are used to bigger spaces. We found out later that Intercon HK rooms are bigger than the HK norm.

We somehow overlooked bundling breakfast to our room and had to pay about HK$900 for 2 adults and 1 child per day for breakfast. It is good if you eat a massive breakfast as the spread is large and of quality good.

We used the hotel limousine service to and from the airport and we are very happy with the professionalism of the drivers and Intercon staff stationed at the airport. The staff at the airport assisted us with our bags etc. Same guy both times. He was just great!!!

Everything we did was not on this side of HK but we were happy to take the ferry or taxi out.

While in our room, we found ourselves very transfixed by the passing vessels in the Harbour. The hotel is a little dated and dark but no complaints. We ate all our dinners in the fine restaurants here and we laugh at our meals costing more than our room but it’s no joke. Very happy that the dinners were great otherwise we wouldn’t be laughing.

Stayed: April 2018
Thank Happybeachtime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContiHK, Manager at InterContinental Hong Kong, responded to this reviewResponded 2 weeks ago

Dear Happybeachtime,

Thank you for staying at InterContinental Hong Kong and giving us such a wonderful reviews!

We are thrilled to hear that you enjoyed your dinners in our restaurants and the excellent service provided by our staff. Please rest assured that I will share your kind compliments with the driver and teams at the airport and all outlets.

Again thanks for your compliments and hope to see you back in the near future.

With kind regards,
Danny Tse
Resident Manager
hongkong@ihg.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Stayed here for 3 nights early in February. This is a very special hotel.
Although our room overlooked the road we did have a partial view of the harbour due to the shape of the room. Elegant decor in the room and very comfortable bed. Huge bathroom with a separate bath tub. Each room has a smartphone to use around the city which was really useful.
The breakfast buffet was amazing with so much choice. Everything was beautifully presented and our choices of drinks were remembered after the first day.
The hotel is in a great location on the waterfront. It is a short walk to the nearest MTR station and the Star Ferry terminal.
What sets this hotel apart is the level of service. This was excellent from the moment we pulled up in the car to the time we left. Every member of staff went out of their way to make our stay enjoyable and there was a real sense of pride in their hotel.

Room Tip: Imagine all the rooms are lovely but harbour view rooms would be extra special.
Stayed: February 2018, travelled as a couple
3  Thank MYMWestYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContiHK, Manager at InterContinental Hong Kong, responded to this reviewResponded 3 weeks ago

Dear MYMWestYorkshire,

Many thanks for your fantastic feedback following your stay with us. It is always a pleasure to read that our warm and hospitable environment made you feel welcomed.

We are delighted to learn that you have enjoyed your stay with us. We will surely share with the team and it will motivate us to further provide the very best for our guests. Furthermore, we are pleased that our Handy phone was useful for you; other than unlimited data and free international calls, it also provides a Hong Kong travel guide, we hope it helped to make your trip connected.

We all look forward to welcoming you back soon.

With kind regards,
Danny Tse
Resident Manager
hongkong@ihg.com

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Reviewed 4 weeks ago

I enjoyed my stay here with a very nice view of the other side of the harbor.
The bed is nice size and very comfortable as well as the furnitures and decor.
Bath tab is big and relaxing, very clean and comes with the amenities you need. One thing was I had to wait a while for the check in which was quite tiring after a long day of travel. But the staffs were friendly and do recommend if you have the chance to stay here, it's worth it.

Stayed: December 2017, travelled on business
Thank Miketogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContiHK, Manager at InterContinental Hong Kong, responded to this reviewResponded 4 weeks ago

Dear Miketogo,

Many thanks for sharing your wonderful review on TripAdvisor.

We are delighted to learn that you have enjoyed every aspect of your experience; your kind words regarding our central location, view from the rooms and our staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team.

However, please accept my deepest apologies for the unpleasant experience upon check-in. Please rest assured that I have reviewed your comments with the departments concerned for improvement and enhancement for guest check-in experience.

Thank you for your feedback. We look forward to welcoming you back soon.

With best regards,

Danny Tse
Resident Manager
hongkong@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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