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All reviews pacific place the executive lounge garden cafe teddy bears rubber duck pacific mall diamond member peak view admiralty mtr station high end mall peak tram turn down service separate shower business district harbour view direct access bit dated
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Reviewed November 18, 2018

Stayed here for meetings so my wife had the whole day free. Meeting space was well organized and convenient for buffet lunch. Hotel property was beautiful and located on top of a shopping mall so my wife could shop and easily explore the surrounding area during the day. In the evenings we got on the subway and explored different parts of the island. I had to attend meetings on different parts of the island so we moved to another luxury hotel where the 2nd batch of meetings were being held and we both regretted switching hotels. The Conrad facility and staff were so much nicer it made the second part of our stay in Hong Kong a bit challenging at the other hotel because it was such a let down. Would definitely recommend the Conrad for business or pleasure when visiting Hong Kong.

Room tip: We opted for a room on the executive floors since the upgrade was a good deal considering the food and drink included.
Date of stay: July 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank jniceguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this reviewResponded November 20, 2018

Dear "jniceguy",

Thank you for staying with us and your candid comments. We are delighted to hear that the our strategic location, food offerings and attentive service have lived up to your expectation.

We promise our guests a world of style, service and connection, and we will use your comments to ensure that we are continually working to achieve that idea for the best experience.

We hope Conrad Hong Kong will be your first accommodation choice again for your next visit to Hong Kong.

Best Regards
Thomas Hoeborn
General Manager
Conrad Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 15, 2018

For me one of the best hotels in Hong Kong. Perfect room, excellent restaurants, fantastic bar with live music. The executive lounge on the 59th floor gives a marvelous view on Hong Kong City. Highly recommended!

Date of stay: November 2018
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
Thank edwint784
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this reviewResponded November 20, 2018

Dear "edwint784",

Thank you for choosing Conrad Hong Kong and sharing your great experience with us. We are delighted to know that you have had a great time with us and impressed by our classy room, food and breakfast offerings, Executive Lounge and stunning view.

Your comments are highly appreciated and your compliments are really a great motivation for our entire team to continuously deliver the core of Hilton – the warmth of hospitality.

We very much look forward to inspiring you again soon at Conrad Hong Kong!

Best Regards
Thomas Hoeborn
General Manager
Conrad Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 14, 2018

From the moment you sent foot in the hotel until you leave the aim of all the staff is to make your stay as memorable as possible. The location and the views from the lounge are stunning, while the service is exceptional. The waiter Warren in the Exec Lounge deserves particular mention for his ability to remember drinks orders from one day to the next, to keep an eye on tables needing clearing, and to chat politely to guests about places to visit. Exceptional service!

Date of stay: November 2018
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this reviewResponded November 16, 2018

Dear "Jim M

Thank you for your wonderful feedback to Conrad Hong Kong. It is our honor to welcome you at Conrad Hong Kong.

We are delighted to learn that you did enjoy your stay with us in terms of our classy room and impeccable service. Your comment will be shared with Warren who controbuted to your inspired experience with us.

We very much look forward to welcoming you again should your travel plans bring you back to Hong Kong!

Best Regards
Thomas Hoeborn
General Manager

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Reviewed November 14, 2018 via mobile

We arrive there on a Friday evening after a long flight from Chicago. Our room was very well appointed and the staff was very, very attentive. The club room had generous amounts of food and drinks. We enjoyed the buffet brunch on Sunday. It featured American, Japanese and Chinese cuisine

Date of stay: November 2018
Trip type: Travelled with family
Thank RickandRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this reviewResponded November 16, 2018

Dear "RickandRose",

A huge thank you for your amazing feedback to Conrad Hong Kong! We are delighted to learn that you have enjoyed our classy room, hearty service and the lavish Sunday brunch.

Your comments are highly appreciated and your compliments are the motivation for our entire team to achieve further.

My team is looking forward to having you again for another inspired journey at Conrad Hong Kong!

Best Regards
Thomas Hoeborn
General Manager
Conrad Hong Kong

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Reviewed November 13, 2018 via mobile

Elegant and comfortable with scenery on 8th floor.
The are 2 Western style restaurant here in Conrad Hotel Hong Kong.
You may book one and half hour before your dinner time in weekdays and 1 day in advance to get the comfortable seat with a View.
The staff is nice as well.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank peteryip11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this reviewResponded November 13, 2018

Dear Peter Y

Heartfelt thanks for your generous comments. We are more than happy to know that you have had a great dining experience with us.

I would share your comments with the team as your kind words are the motivation for my team to drive further to provide exceptional service. We look forward to seeing you again at Brasserie on the Eighth and Nicholini's.

Best Regards
Thomas Hoeborn
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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