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“Good location, great price but small room” 5 of 5 bubbles
Review of Eaton, Hong Kong

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Eaton, Hong Kong
Ranked #78 of 702 Hotels in Hong Kong
Certificate of Excellence
Birmingham, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Good location, great price but small room”
5 of 5 bubbles Reviewed 27 February 2012

6 night stay in HK, the hotel I usually stay was full so I was a bit sceptical.

Arrival: No one to help with the luggage but we followed the escalator to the lobby area.

Check in: Very efficient and quick

Room: Small, room to walk around the double bed, not much room to open the luggage. Bathroom was ok. Room was very clean, bed was comfortable. A fridge, safe, kettle and hair dryer as basic amenities

Hotel: No Wifi in the rooms, but cabled broadband (surcharge I think) but there are 6-7 computers in the lobby (free internet). We didn't try the restaurant but I had a beer at the bar (cost me $80 for a pint!!!)

Area: It was in between Jordan and Yau Ma Tei MTR station, walking distance from the busy Mongkok and ladies market. Temple St is only 5 mins walk. Seven-Eleven convenient store directly opposite main entrance and also 24 hrs McDonalds across the road (I got hungry after a night out, 3am)

Overall: Liked the hotel, did exactly what was needed. I didn't mind the small room as I don't stay there inside that often. Recommended!

Special mention: To Alex the concierge, based on the ground floor. He helpfully arranged a last minute bunch of flowers to my room (Valentine) and was very helpful for my trip to Macau

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JamesBWong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESHKG, Manager at Eaton, Hong Kong, responded to this review, 1 March 2012
Dear Guest,

Thank you for posting your comments and compliments to our colleague.

We are happy to announce that we provide FREE Wi-Fi to our room guests from March 2012, we highly recommend you to try our buy-one-get-one free happy hours at T Bar and T Garden during your next visit, T Garden provides al fresco dining which is only a few along Nathan Road.

We are pleased that you enjoyed staying with us and we look forward to welcoming you back to Eaton Smart, Hong Kong.

Sincerely yours,

Stan Chau
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,464 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (741)
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dublin
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 26 February 2012

My self and my wife stayed in the Eaton smart Hotel on Nathan road for 5 days in Feb 2012 .
It was our 5th stay at the hotel .We always book a club room because (i) You can check in and check out there (ii) it is available to have meetings all day (iii)The Buffet breakfast is excellent as are the happy hour cocktails and canapes. The manager Marilyn makes you so welcome and will look after all your requirements. The bedrooms are a good size and there is an excellent restaurant with a nightly buffet to die for. Location is excellent on Nathan road among all the shops and less than 5 minutes from the night market and NTR . The staff are well trained and helpfull at all times .There is a pool and gym on the 20th/21st floor which is usefull at the end of a busy day. I have no hesitation in highly recommending the Eaton HKG

Room Tip: Always for a price for the Club room first they have 7 day advance booking rates and stay 4 nights g...
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank colonnnade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
61 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 26 February 2012

Rooms - Small but clean, in a place like Hong Kong where real estate is prime and there's so much to do other than spend time in a hotel, it is a decent place to return to at the end of the day. 

Location - Being about a 5 minute walk from Jordan MTR, Eaton is highly accessible and centrally located. It's also about a 5-10 minute taxi ride (HKD 30-40) from Kowloon Station, where the Airport Express station is. There is also a free hotel shuttle which you could take from Kowloon MTR, though this took us around in circles for about 30 minutes! Across the road from the hotel is Tsui Wah, a traditional Hong Kong cafe which was pretty good. 

Service - Check in was fast and concierge was knowledgeable. 

Value - When price comes into the equation, a lot of places fail to make the cut. This is where Eaton shines. 

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Victoria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 26 February 2012

I and my wife stayed for 3 nights at Eaton and I would say that we had a very good stay at the said hotel. Although generally smaller than the average hotels in Manila, we stayed at a nice and clean room with a very comfortable bed and complete amenities like toiletries, clean towels, complimentary bottled water (2 pcs per day) and coffee/tea with cream and sugar in small packs. And it was strategically located to a lot of shopping areas and restaurants like the Temple Street night market and the Jade market plus the small eateries wherein you can eat street food for HKD10 (5 pieces of steet food which you can choose among the difference selections like eggplant, tofu, etc.) or set meals from about HKD20 and up. You can also reach the Ladies Night Market (which actually sells ladies, mens and children clothing, accessories, home decors and souvenirs, etc.) by walking about 5 to 10 min to the MTR Jordan Station and riding the MTR going to the next station (Mongkok). The MTR is very efficient and closes until 1AM and is cheap (HKD3 per person from Jordan to Mongkok). What's nice about Eaton is they are also efficient in handling messages for their guests and they also allowed us to have a late checkout (checkout is usually at 12noon but we were able to request to have a late checkout at 1PM) and we just deposited our luggages at the Concierge at the ground floor since we were scheduled to be picked up by our travel agent at 230PM, giving us enough time to have lunch and make last minute shopping to spend our remaining HKD. So next time we go to HK, we will definitely book at the Eaton Smart Hotel!

Room Tip: The higher level the better and guests can opt for non-smoking rooms
See more room tips
  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jack0814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 26 February 2012

We make Eaton a hotel of our choice every time we visit Hong Kong. It casually sits on Kowloon's Nathan Road clpaw enough to Airport terminal, major Kowloon attractions and shopping areas, and most important - yes, right beside a MTR station. We'd recommend this hotel for everyone who seeks for a right value for a travel budget - not cheap nor expensive and just balanced in terms of service, location and money.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kimytch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 25 February 2012

(i know all you want to do is read a quick review not an essay so i made it easy for you guys to read)

LOCATION: This hotel is a city hotel (almost) right next to the awesome Temple Street Night Market and its on Nathan Road so you won't be bored. Theres a 7/11 literally right next to the hotel and McDonalds right in front of it (there are a lot of other restaurants on the street as well)

TRANSPORTATION:The MTR station is only about 5 minutes away, and the Airport bus (free) is literally right next to the hotel.

ROOM: Very clean and modern. Massive windows, Aircon, a (around) 40" flat screen. Not very big, but this is understandable because this is a city hotel.

Unless you are The Queen, you will be happy with it, lets put it that way.

SERVICE: They all spoke English perfectly. We arrived on 7 am even though we could only check in at 1pm, they stored all our bags in the safe storage area and when we checked in it and went to our room at 1pm, it was there for us.

It felt a bit weird though when they took our credit card with two hands and bowed at the same time. Something I'm not used to.

CONCLUSION: very nice hotel, especially for the price. I'm definitely staying there again when we go there this december.

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank Oscar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong kong
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 February 2012

I had stayed one night in Eaton Hotel yesterday and tried it's Chinese Restaurant. The food quality is excellent and the restaurant manager is friendly & professional. Desserts are also my favor and higly recommended. Location is good, nearby the mtr station and temple street. Room is cleanliness & tidy but the corridor looks a little bit old. Overall experience is very good.

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Raymond L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eaton, Hong Kong

Property: Eaton, Hong Kong
Address: 380 Nathan Road, Jordan, Kowloon, Hong Kong, China (Formerly Eaton Smart Hong Kong)
Phone Number:
Region: China > Hong Kong > Jordan / Yau Ma Tei
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#56 Family Hotel in Hong Kong
#64 Romantic Hotel in Hong Kong
#65 Business Hotel in Hong Kong
#71 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Eaton, Hong Kong 4*
Number of rooms: 465
Official Description (provided by the hotel):
Conveniently located in the very heart of Kowloon, Eaton, Hong Kong is only a few minutes' walk from Jordan MTR station. Look no further for some great complimentary activities including a daily Tai Chi Class, led by our Resident Tai Chi Master, and our exciting tours of the Jade and Temple Street markets as well as many other fascinating tourist hotspots. The rooftop swimming pool which is heated in winter, this place is a perfect spot to relax and sip a cool drink while our 24 hour Exert Fitness Centre provides you with extensive training equipment. The Hotel also offers a wide variety of dining options. With 4 restaurants and a bar including an extensive buffet restaurant, a traditional Cantonese restaurant, a chilled Japanese izakaya style restaurant, a coffee shop and an al fresco bar, you'll find something for everyone's tastes. You can also stay connected at Eaton, Hong Kong as all residents can enjoy complimentary hi-speed wifi for an unlimited number of devices. With a clever, modern design and a spirited "Can Do" attitude, Eaton, Hong Kong offers everything you need for a comfortable and enjoyable stay in this the most vibrant of Asian cities. ... more   less 
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Also Known As:
Eaton Smart Hong Kong Hotel Hong Kong
Eaton Hong Kong
Eaton Hotel Hong Kong
Hong Kong Eaton Hotel
Eaton Hong Hotel Kong

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