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Harbour Plaza Metropolis
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Reviews (1,813)
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462
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All reviewshung hom stationmiddle roadnathan roadshopping mallfree shuttletrain stationthe club loungetsim sha tsuione bedroom suiterooms are smallpeninsula hotelsister hotelmainland chinashuttle servicehong kong islandbuffet breakfastthe hotel offers
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7 - 12 of 1,813 reviews
Reviewed 3 weeks ago

We have just returned from Kowloon. We stayed at the Harbour Plaza Metropolis for three nights before returning home to the UK. We upgraded to a club room and were not disappointed . Rooms are on the 20th floor. Breakfast, coffee,tea and biscuits were available in the dedicated lounge. Also between 6-8pm was happy hour. Alcoholic drinks and hot snacks were freely available and all included in the upgrade. The view over Victoria Harbour towards Hong Kong island were spectacular. The pool was great to relax by after a day of sightseeing. Free courtesy bus runs into town frequently so very easy for shopping or taking the ferry over to Hong Kong island. All staff were very friendly especially the Harbour lounge staff who couldn’t do enough to help. The dedicated check in and out saved waiting in the main reception. We also stayed in the lounge till it was time to leave for the airport. Would recommend this hotel to anyone staying in Kowloon.

Stayed: March 2018, travelled as a couple
Thank irenefouch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I have stayed at this hotel for one night, and did not make mistake choosing it. It is on good location, minutes away from train station and other sightseeing locations. Room was clean, overlooking pool. It was decent size room for our one night stay.
Overall I was satisfied with this choice.

  • Stayed: March 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank zdrale2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2018

the rooms are clean and decent-sized for hong kong standards.

the staff are friendly and quick to help. i've tried two of the restaurants and both were good.

I really like the fact that the hotel is next to a mall and close to the mtr.

  • Stayed: October 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank zerberts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPSales, Public Relations Manager at Harbour Plaza Metropolis, responded to this reviewResponded 4 weeks ago

Thank you for the compliment.
Please rest assured that we will continue to optimize our facilities and service.
We do look forward to welcoming you back in the not too distant future.

Yours sincerely,

Virginia Hui
Director of Marketing Communications

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2018

We would like to thank Andy Castillejos and the team for our enjoyable stay in Hong Kong. The hotel is in a great location with easy access to the train lines. It is located at a shopping centre which is very handy. Rooms are very clean and you can pay extra to get a balcony which is very rare in Hong Kong. The club lounge has amazing views of harbour & city and it provides 5 star service to their clients. Karmen & lounge staff are just so lovely and really make you feel welcome. Thank you Karmen for being so friendly & helpful. You definitely were the most outstanding team member during our stay. Thank you to Jeffrey Wong for arranging our booking so we could enjoy a balcony with a view. This was our second stay in this hotel and we would not stay anywhere else in Hong Kong.

Stayed: March 2018, travelled as a couple
Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPSales, Public Relations Manager at Harbour Plaza Metropolis, responded to this reviewResponded 4 weeks ago

Thank you for your support.
Please rest assured that we will continue to optimize our facilities and service.
We do look forward to welcoming you back in the not too distant future.

Yours sincerely,

Virginia Hui
Director of Marketing Communications

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018 via mobile

I visited the hotel mid marts. Quite ordinary business hotel. Nice big rooms and big breakfast.
What was not so nice was the bed are like 190cm long, and for an European that is not very much. The hotel offer free wifi for two devices. Well I was there for some business, and could not use the wifi. I tested the wifi and on both my allowed devices the download speed was 0,28 mbps. That is ridiculous for a business hotel. I had to go out a buy a prepaid 4G sim which I could use as data traffic. Btw the download speed on the 4G SIM card was 34 mbps.

Stayed: March 2018, travelled on business
1  Thank Skrivers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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