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“Great location, very close to MTR”
Review of Prudential Hotel

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Prudential Hotel
Ranked #132 of 718 Hotels in Hong Kong
San Francisco, California
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location, very close to MTR”
Reviewed 24 March 2012

When arriving from HKG airport, you can take bus A21 to get to Prudential. Follow the signs to get to the Airbus or Bus after baggage claim. You can use your Octobus card, pay at the cashier or if you have exact change, pay on the bus. The cost is $33hk per person. It took an hour and 15 mins to the hotel and they drop you off right in front. Highly recommend the bus upon arrival. When leaving, you can take bus A21 back to the airport. The bell desk can let you know where the stop is. The walk is about 2 mins to the stop and I believe it comes every hour.

Hotel was clean. I stayed there last March 2011 during the renovation and it was quite an improvement. The lobby looks much nicer. The double beds in the room were quite small - 2 twins. The location is perfect as the MTR is located right below the hotel.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mee4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
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English first
SG
Level 5 Contributor
65 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 20 February 2012

The hotel is located right above the Jordan MTR, which makes for great ease of travel. It is also right across the street from the Temple Street night market, which is nice for a touristy stroll, although we much prefer the Fa Yuen Street market, which is only 2 stops away at Mongkok. The rooms were decent sized, and staff were friendly and helpful. Bathroom was a bit tired, but honestly in Hong Kong, hotel rooms are only for sleeping, there is always so much to do. There is a great yum cha place in the same building, on the third floor, but you do need to come out of the mall, and take the next entrance. All in, a good place to stay in Hong Kong.

Room Tip: Take the deluxe package...for a few extra dollars, the space is worth it.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Relakjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 5 Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 14 February 2012

First time in the hotel..most likely the last. Other than the good location, the rest not worth mentioning. Had to carry the luggage a few steps up to reach the concierge. Then take another 2 flights on the escalator to reach the hotel reception. Front desk staff was not friendly. Room do not have complimentary mineral water (I'm quite surprise they did not provide). There was one night around 12.30am in the morning and someone was vacuuming outside. I can even hear toilet flushing and people talking loudly in the other room in the middle of the night. I had been to HK at least 7 times the last few years and each time in a different hotel and this, would not be my choice anymore.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AhPek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippines
Level 4 Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 January 2012

Very convenient. The hotel is right above MTR exit E and Prudential Center (a mall). Exit D is just a few steps away, right around the corner. You can enter the hotel through the mall's entrance at Nathan road, through MTR exit E below the mall, or through the hotel main entrance along Tak Shing street, which is adjacent to Nathan road. Take the main entrance if you need help with your luggage.

We were upgraded to a deluxe room. It was spacious with wide floor-to-ceiling window overlooking Nathan road. The marbled bathroom was lovely with angled mirrors (perfect for ladies). Closet had folding doors covered with full-length mirrors. Loved the soft, bouncy pillows!

It was a bit challenging speaking with some of the staff on duty, but it's not a deal breaker. We'd gladly stay here again.


(+)
Spacious room
Wide floor-to-ceiling window
Lovely bathroom
Ingenious use of space (smart desk design with countertop/bar, "hidden" mini ref cabinet, and electrical outlets)
Very accessible (MTR exits -- one below and another one just around the corner; money changer, small food shops, and 711 just a few steps from the main entrance)
Good service
Roof deck with swimming pool (pool closed during winter)

(-)
No free internet/wifi
No breakfast included
Some of the staff can't communicate well in English

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JadeVert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spain
Level 5 Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 17 January 2012

This hotel has a great location both for business and tourism in Hong-Kong. We got a really good deal in price so our final experience was excellent.

Very nice rooms, clean and moderm, kind of big rooms according to Hong-Kong standards and superior breakfast.

Experience would have been perfect if internet wifi access was not so expensive or at least you could share labtop and iphone/ipad access paying one access which it is not allowed by hotel management.

Business center very nice but expensive to use and print documents.

In general, must say: very good experience.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alvaro1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hasselt, Belgium
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 January 2012

Simple, clean hotel centrally located in Kowloon. Food is good, staff is friendly and helpfull. Not a hotel were you can stay all day and entertain yourself, but who wants to anyway when Hong Kong is waiting outside.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmeens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level 5 Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 11 January 2012

We stayed at this hotel for a week on the recommendation of our travel agent. It is very well located with easy access to the MTR. We found that few of the staff spoke English to any degree and the three times I asked the Concierge for information was largely a waste of time due to their poor English. We had a voicemail about cleaning our room as we forgot to take off the "Do Not Disturb" sign on our way out one morning, but it took two days to get through to someone to take the red light reminder off the phone. I had trouble with the safe and had two staff there to sort it out within minutes which was a big tick, but when I asked housekeeping about a softer pillow I just ended up with another exactly the same as the hard one I already had. The hotel is quite dated but clean, and the breakfast buffet adequate without being amazing. Staff tended to wait until everything was empty to top up things, or until you specifically asked for something. There is nowhere to sit in the lobby and the foyer area is largely a long couch that wasn't inviting to linger.
I couldn't find a great deal of information about what services the hotel had to offer as there was no information in our room and the TV info didn't tell us a lot more either. I didn't see any indication of a tour desk, or pamphlets about where to go (we took those from the Holiday Inn up the road). I wasn't aware that the hotel changed money until we were checking out (their rates were not good anyway)
As long as you are an independent type of traveller this hotel is a good place to stay, and we were not pestered by all the touts that hang around more "Western" hotels like the Holiday Inn which is a little further down Nathan Road.
I thought this hotel was quite good value for Hong Kong, but only for tourists willing to do their own research about Hong Kong.

Room Tip: Our room overlooked Nathan Road which is a great view. The air conditioner was extremely noisy, but...
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MelbourneLeapy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Prudential Hotel

Property: Prudential Hotel
Address: 222 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, Hong Kong, China
Region: China > Hong Kong > Jordan / Yau Ma Tei
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #132 of 718 Hotels in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Prudential Hotel 3.5*
Number of rooms: 432
Official Description (provided by the hotel):
Prudential Hotel is sat atop of Jordan Mass Transit Railway Station which is just a transient distance to China Ferry Terminal, Hung Hom and future Express Rail Link station. Adjacent to Prudential Hotel is Prudential Centre where guest can enjoy shopping and is just 3 minutes walk to Park Lane Shopper’s Boulevard and Temple Street Night Market. Prudential Hotel is a cluster of shopping, entertaining and leisure.432 stylish fully-furnished guestrooms, including 17 Duplex Suites and 2 Executive Suites, are spacious and comfort. Our guestrooms are available for broadband internet access. Stylish rooms on Executive Floors are equipped with iPod docking. To gratify guest various needs, Prudential Hotel provides smoking and non-smoking rooms for selection. ... more   less 
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Also Known As:
Pruton Prudential Hong Kong
Prudential Hotel Hong Kong
Hotel Pruton Prudential

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