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All reviews ladies market soy street mong kok mtr sneaker street street food nathan road night market rooms are small mongkok area dim sum min walk mtr station free upgrade mini fridge the hotel is clean location is great nathan rd
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Reviewed April 2, 2018

Nice hotel in Mong Kok. Simon Lo & the rest of the staff were very friendly, polite & helpful. Excellent customer service. The rooms were of a very high standard. The hotel is in a good location close to shops & markets. Also available is a free hotel shuttle bus to the Star Ferry. Enjoyable stay

Date of stay: March 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank AVRIL64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded April 4, 2018

Thank you for taking the time to share your experience. We are glad that you were able to experience our exceptional guest service. It is wonderful to know that you found all staff to be welcoming and accommodating, especially your special remarks as given to Simon Lo, our Front Office Manager. This was an amazing review that we had shared with the entire team.

With our repeated thanks for giving us opportunity to be of your service. We hope we can have the pleasure of your return one day soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 30, 2018 via mobile

Appreciate the courteous and helpful staff
And clean facilities.
They upgraded our room to Cosmo— I don’ know what’s the difference.

They allow us to early checkin at 11am without any hassle.

Super good value for money.

I’d definitely stay here again.

Date of stay: March 2018
Trip type: Travelled with family
Thank cgcomm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded April 4, 2018

It’s our pleasure to welcome you to our Hotel. We strive to provide you a cozy accommodation with friendly attentive service. And we always be your first choice.

We would love to seeing you again in the near future.

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Reviewed March 29, 2018

Nice hotel. It's in a great location in Mong Kok, nears tons of food, shops and bars. It's also pretty close to the Mong Kok metro stop. The only downside is that there are smoking and non smoking floors. We did not realize this upon booking (we booked through a 3rd party website) or check in so we were on a smoking floor. After a while you don't really notice the smell of smoke but it's something to be aware of. Otherwise I really liked the hotel. The room was small but not uncomfortable, the bathroom was pretty big by Asian hotel standards. There is a breakfast but I didn't have that, there are lots of bakeries nearby if you don't get the breakfast. Overall, a good stay,

Date of stay: March 2018
Trip type: Travelled with family
1  Thank Stephanie0988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded April 4, 2018

It was indeed our pleasure to have you stayed with us and thank you for your comments delivered.

With our repeated thanks for having your patronage. We look forward to the pleasure of welcoming you back in the not-too-distant future.

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Reviewed March 14, 2018

We had a very pleasant stay at the Standford Hotel recently. On arrival, front of house staff were very friendly and polite. We weren't aware that we had to include a note for a non-smoking room and consequently ended up with a room with two single beds instead of a queen but luckily this wasn't too much of an issue for us and we just moved our beds together. The room was clean, comfortable and suitably sized for Hong Kong standard. We were lucky enough to have stayed on a newly renovated floor.

Location wise, the hotel was very central and conveniently located to nearby MTR stations, lots of cafes and eateries and shopping precinct.

Special mention to the exceptional customer service we received from front of house staff and maintenance staff (we had a faulty room fridge, which was attended to right away). Front of house were very knowledgable and helpful with all questions we had regarding transport, shuttle buses, travel to Macau and everything else in between. All in all, very accommodating to all our travel and holiday needs. Thank you so much!

Room tip: Make sure to include non-smoking room in your booking notes beforehand
Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank ivyctran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded March 16, 2018

Thank you for choosing our hotel and glad to hear that your visit with us was rewarding. We are wholeheartedly committed to offer quality service to make our guests truly enjoyable. The hotel team is pleased to be of your service and we trust that you had a memorable experience.

We look forward to serving you on your next trip.

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Reviewed March 6, 2018 via mobile

The hotel room was comfortable and tidy. The handy smartphone was very usefull for checking mtr schedules and navigating the city, allthough it was quite slow to get it started at first.
The only real downside of the hotel room was the fact that the quite powerfull air conditioner was always in cooling mode no matter the settings. It was possible to turn it off, so we had to choose between being cold or having bad air quality. I also think the ventilation ducts could use some cleaning.
I also suggest avoiding the lunch buffet, I have never been in a buffet with so much food available but so few foods I have wanted to eat.
Otherwise the hotel was good value for the money, wifi worked well and the airport shuttle bus was very convenient. Would propably stay again if I wanted to stay in Kowloon.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank markz9000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded March 8, 2018

t’s nice to learn that you had a pleasant staying with us. Yet, we are sorry to know that you found the lunch buffet a bit disappointing as well as the drawback on the a/c issue which we will definitely take note of it and endeavour to improve the guest experience.

With our repeated thanks for having your patronage. We would love to serving you again in the near future.

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