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CaroMitchell
London, United Kingdom

Excellent, just perfect

5.0 of 5 bubblesReviewed Jun 15, 2014
From the airport meet and greet and transfer, to express check in, the restaurants, business club lounge, I found this hotel simply perfect, The concierge team need a special mention. I had a bad fall at the Peak and they took such good care of me. Mr Ichi is the BEST. The food at Lung King Heen was exceptional, the pork buns were just yummy. Really loved it here, would certainly recommend. Stayed here from 5th to 8th June
Date of stay: June 2014
Room Tip: Harbour view rooms are awesome
Trip type: Travelled solo
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviewed June 14, 2014

I liked the super location the most. One could easily relax inside the hotel, casually swing by the adjacent mall, or venture into the nearby bustling streets. The spa and fitness centers also offer a great get-away.

Room tip: harbor view rocks!
Date of stay: June 2014
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Justineho
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this reviewResponded June 16, 2014

Dear Justineho,

Thank you for your kind review of your stay at Four Seasons Hotel Hong Kong.

It gives me great pleasure to hear that you had a fantastic stay with us and that you appreciated the convenient location of the hotel. Our Central location is ideal; tucked away in a quiet corner yet still connected to one of the best shopping malls in town, as well as offering guests with easy access to many sightseeing points. I am also delighted you were able to take time to enjoy the Spa and fitness facilities.

We look forward to welcoming you back to Four Seasons Hotel Hong Kong again soon.

Sincerely,

Quinton Lu
Hotel Manager

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Reviewed June 13, 2014 via mobile

best hotel in Hong Kong, both for business and family travel. great service, excellent gym and outdoor pools (including lap pool), and perfect location, right next to the modern shopping centres while close to the Chinese part of Hong Kong.
The spa is one of the nicest I've seen as well.
All staff are incredibly friendly

Date of stay: June 2014
Trip type: Travelled on business
Thank puravidamillave
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this reviewResponded June 16, 2014

Dear daveadler,

Thank you for taking the time to write your kind words following a recent stay at Four Seasons Hotel Hong Kong.

I was delighted that you enjoyed all the facilities and most importantly, the service we provided you with. The team will be happy to know that you thought they were incredibly friendly and I will be sure to pass on your kind words. It was also a pleasure to learn that the Spa was one of the nicest you have seen.

Your review is greatly appreciated and we hope to have the pleasure of welcoming you back on your future visits to Hong Kong.

Sincerely,

Quinton Lu
Hotel Manager

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Reviewed June 10, 2014 via mobile

The Four Seasons Hotel Hong Kong is one of my favorite business hotels in the world. Combine the comforts of a luxurious modern room with world class service and that's the best way to describe the experience. I always look forward to returning on my business trips.

Date of stay: June 2014
Trip type: Travelled on business
Thank H8CT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this reviewResponded June 11, 2014

Dear H8CT,

Thank you for this wonderful review of Four Seasons Hotel Hong Kong.

I am delighted to know that you returned to Four Seasons Hotel Hong Kong once again and that you had another amazing stay with us. Thank you for highlighting the great service that you experienced throughout your stay, I will be sure to share your thoughtful words with the team. We take great pride in our service and I am glad that our professional and friendly staff always make you look forward to returning to your home in Hong Kong.

We look forward to welcoming you back to Four Seasons Hotel Hong Kong on your next visit to our city.

Sincerely,

Quinton Lu
Hotel Manager

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Reviewed June 8, 2014

We stayed here one night en route from Vietnam to London.On landing we were picked up by a buggy and whisked away through the Airport to a waiting car and on to the hotel. Beautiful large rooms and bathrooms,great views of the city and an excellent restaurant and Bar.Staff were on hand to meet all our needs and get us off to the Airport in time for our Flight.

Date of stay: October 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank sweetiesPennsylvania
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this reviewResponded June 10, 2014

Dear sweetiesPennsylvania,

Thank you for the great review of your experience at Four Seasons Hotel Hong Kong.

I am delighted to read that you had an enjoyable stay and that you chose to stay with us when flying en-route to London. Thank you for highlighting the helpfulness of the staff in delivering service that met with your expectations and that you appreciated the spaciousness of the guest rooms.

We look forward to welcoming you again to Four Seasons Hotel Hong Kong on your future visits.

Sincerely,

Quinton Lu
Hotel Manager

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Reviewed June 5, 2014

As always - they make everything so easy. Great location and excellent service. I've stayed in other luxury hotels in HK and this is by far the best. Was there for a week in May and had a very pleasant experience.

Date of stay: May 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank John H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this reviewResponded June 10, 2014

Dear John H,

Thank you for your brilliant review of your experience at Four Seasons Hotel Hong Kong.

I am delighted to read that you had a terrific stay at our hotel and that you appreciated the service provided to you by the team. We are fortunate to enjoy such a prime location within Central district, with shopping and entertainment just a short walking distance away, and I am glad you were able to benefit from this.

We look forward to welcoming you back on your future visits to Hong Kong.

Sincerely,

Quinton Lu
Hotel Manager

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