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Safari16680
Taiwan

Not well prepared! They should tell the visitors

4.0 of 5 bubblesReviewed Oct 30, 2005
It seems I am the few people who stayed in this hotel before it is fully open. I stayed at the hotel for one night on Sep 18, after a long journey form South Africa. The location of hotel is very good and convenient. A large shopping mall (IFC) and ferry, bus, metro even fast line to airport station all combined in this building. The room is brand-new, very luxury and modern, beyond Pennisula Hong-Kong (I think coolist currently in Hong Kong). But the house-keeping (very slow, not careful) and front-desk training: I think they had a lot practice to reach the average Four-season standard. By the way, they didn't tell the visitors whether on their website or in check-in that some of their facility are not ready. So I go to the swimming pool and very angry to find that it was closed (They advertised that they have a wonderful open-air heated swimming pool and whirpool to see the millionare night vision of Hong-Kong harbor). I write a opinion letter to the manager before I leave but no response get.
Date of stay: September 2005
Trip type: Travelled on business
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
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Reviewed 2 weeks ago
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Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager HKG, General Manager at Four Seasons Hotel Hong Kong, responded to this reviewResponded 2 weeks ago

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Reviewed August 30, 2024
Google Translation

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager HKG, General Manager at Four Seasons Hotel Hong Kong, responded to this reviewResponded 2 weeks ago
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Reviewed July 30, 2024 via mobile
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Date of stay: July 2024
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager HKG, General Manager at Four Seasons Hotel Hong Kong, responded to this reviewResponded August 15, 2024

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Reviewed July 30, 2024
Google Translation

Date of stay: July 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager HKG, General Manager at Four Seasons Hotel Hong Kong, responded to this reviewResponded August 15, 2024
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Reviewed July 17, 2024
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Date of stay: July 2024
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager HKG, General Manager at Four Seasons Hotel Hong Kong, responded to this reviewResponded July 30, 2024
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