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“Family fun at disneyland” 5 of 5 bubbles
Review of Hong Kong Disneyland Hotel

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Hong Kong Disneyland Hotel
Ranked #37 of 701 Hotels in Hong Kong
Certificate of Excellence
Manila, Philippines
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Family fun at disneyland”
5 of 5 bubbles Reviewed 12 April 2012

This is our first family vacation abroad. We stayed 2 nights in this expensive BUT very beautiful hotel. We arrived there at 12:00 noon straight from the airport. There was a long line for the check-in but the staff took the initiative to assign more people for the check-in counter. We were told that the room will be available at 3:00 pm (check-in time) so we decided visit the park first. We had our luggage safe-keep by the concierge and took a shuttle bus to the park. We came back at around 6:00 pm and went to our room. The room was big with 2 queen-size beds and a nice toilet. My daughter loved the room especially the step stool for kids. It has a big flat screen TV with disney channel in 3 languages. The bed was very comfortable with many soft pillows. The next day we had breakfast at the hotel. The servings were quite small but really taste good. On the second day, we had the buffet breakfast with mickey and friends walking around to take pictures. We took pictures with Mickey, Daisy, Goofy and Pluto. Overall, this is a very nice hotel. The staff is very friendly and efficient. Though a little bit expensive but the smile on my daughter's face is worth it!

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Shantsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,749 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (282)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Swedish first
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English first
Dubai, United Arab Emirates
Level Contributor
128 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 12 April 2012

It's a great idea to stay on the club floor - you get buffet breakfast, snacks all day, wine and beer and appetizers at night and you get to see the fireworks from the balcony at 8pm.
Must visit hotel when not crowded. We went twice with no crowds and it was wonderful. Went in April Easter Week and was way too crowded. Buffet food was hard to keep stocked on the club floor restaurant.
Room was nice size and clean. Pool and slide were a big hit. Maze is fun. Beautiful view of the ocean.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MaryLeeStenson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
253 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 bubbles Reviewed 11 April 2012

Very convenient to stay here if you have kids who love all things Disney.
We spent 2 nights at the Hotel.
Rooms are neat but as you can expect the Hotel is overly crowded.
The chinese restaurant is very good but was a bit disappointed that both the restaurants at the Hotel are quite High end from a price and layout perspective. I would had liked to see more kids focused restaurants as well.
Could do a much better job at organising some kids events like 'princess dress up " etc as it seemed very disorganised in a makeshift room.
Very expensive restaurants for what is supposed to be a kid focused place.

Room Tip: Don't expect a free upgrade - the hotel is quite full at all times.
See more room tips
  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Frankview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singapore
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 9 April 2012

We are a family of 4 and we stayed in Hong Kong Disneyland for 2 nites in March 2012. The rooms comes with 2 queen beds. The rooms are clean and toilet is spacious too. They even have ironing board and iron in the room. The kids room slipper is so cute. The hotel provides shuttlebus to disneyland until 1am at night. We bought a 2 days pass to disneyland and our kids has their first memorable magical experience.

The negative points is, when we booked the rooms from zuji. It states that the check in time is 2pm. But we have to wait until 3pm to check in. The hotel breakfast is expensive and they do not allow adult to order kids meal. The kids meals is in a form of mickey mouse waffle. Is so cute that I want to eat that, but they do not allow. And they eye u like a hawk to make sure u are not eating the waffle. Keeping all the utensile from your seats. Other then the resturant. The rest are fine. Recommended.

  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stephylovetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 April 2012

We really enjoyed the Disneyland resort hotel! The staff made it a magical experience! We found the team to be very friendly and always willing to help. The house keeping team were wonderful and we were always greeted with a 'good morning'. We had breakfast at the Enchanted garden and got to meet the Mickey and friends daily. My nephew (who is 6 years old) will always remember the game that he played with Pluto. The characters were always willing to take photos and made every child and adult feel very special. Walt's cafe served good meals too. My nephew enjoyed the kids meals, especially how they were presented in Mickey Mouse bowls.
We loved the pools at the resort and the Mickey Maze.
The experience at the 'Victoria spa' was sensational and would recommend to everyone. They know how to pamper you.
The shuttle service to the park was always frequent and quick.
We are very happy that we stayed at the Disneyland hotel, it completed the whole Disneyland experience for us.

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank JandT_xlant_Advntur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
86 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 bubbles Reviewed 1 April 2012 via mobile

An excellent hotel which enhances the visit to the park. The check-in is efficient, with a litte chidren's area for the kids to watch Disney cartoons whilst waiting. We checked in early and our room was not ready, so we went to the Park first. The Park itself is manageable in a day if the rides are not busy. We returned to the Hotel to get our room and discovered that we had been upgraded to the Club floor.

The room was huge: two large King size beds, room for a cot, plus still room for table and comfy chair. Balcony was a bonus - sat outside drinking tea with view of the sea whilst the kids were fast asleep inside. The bathroom was well appointed with great kids touches like bathroom stool, so that our toddler could reach the sink. Bathrobe and slippers in children's size put an additional smile on my daughter's face.

The benefit of the Club floor was the Kingdom club lounge. The free food and drinks including wine and beer was worth any additional cost. However, the bedtime story and visit from Minnie mouse in her pyjamas was the highlight of my daughter's stay. The next morning, there was also a visit from Snow White. However, we had paid for the character breakfast downstairs, which in retrospect was a mistake. Although there are two sittings, the restaurant was so full and people were fighting over the characters to take photos with them. The breakfast is not cheap, and although there is more choice of food, the money would be better spent on paying for an upgrade to Kingdom club floor. You can have breakfast in peace and have the characters pretty much to yourself!

We also used the leisure facilities including the Kid's club room, the swimming pool and the Mickey maze. All good fun. The Chinese restaurant in the hotel (Crystal lotus) was also good and prepared us take away that we ate in our room with drinks purchased from the lobby gift shop. Saved us the stress of eating with a tired infant and grumpy toddler after a long day in the Park!

In summary, great hotel, but think about splurging on an upgrade... It is well worth it.

Stayed March 2012
Helpful?
10 Thank Tired_travelling_dad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 28 March 2012

If you are doing Disneyland , this is a great hotel. At breakfast time it is the best opportunity for children to meet Mickey and Co.
Hotel has good dining options and the resort is not far from hotel with free bus.
We had a great experience here.

Room Tip: Do not stay on Level 5. It is the smoking level and MEGA smoky.
See more room tips
  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FifiLSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hong Kong Disneyland Hotel

Property: Hong Kong Disneyland Hotel
Address: Hong Kong Disneyland, Lantau Island,, Hong Kong, China
Region: China > Hong Kong > Disneyland
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Family Hotel in Hong Kong
#37 Luxury Hotel in Hong Kong
#52 Romantic Hotel in Hong Kong
#102 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hong Kong Disneyland Hotel 4.5*
Number of rooms: 400
Official Description (provided by the hotel):
Escape to a lavish Victorian palace nestled along the shores of the South China Sea. Savor exquisite dining from around the globe, lounge the day away with a cocktail poolside or explore a garden maze in the shape of Mickey Mouse. Boasting stately accommodations with modern amenities plus live music in the grand 6-story lobby , this architectural marvel combines the splendor of a vintage seaside resort with the magic of Disney. ... more   less 
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Also Known As:
Disneyland Hong Kong
Hong Kong Disneyland Hotel

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