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“Full of Disney magic”

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Hong Kong Disneyland Hotel
Ranked #59 of 721 Hotels in Hong Kong
Certificate of Excellence
Reviewed 16 April 2012

We stayed 4 nights here as part of our honeymoon. Words really can't describe how beautiful this hotel is! Full of all the details that make Disney such a magical place. I loved looking at the artwork, finding hidden Mickeys, and taking in the old world charm of the place. My husband spent a great deal of time just hanging out in the lobby reading a book, listening to the pianist, and people watching (especially when the princesses were out for greetings).

When we first arrived we were swooped upon by bell staff who took our luggage and delivered to our room when we were checked in. The check in process was straight forward and quick. The cast member was also able to activate our annual passes, which it said needed to be done at the park gates - it did take a little while to organise that.

The room we were checked into was beautiful, and looked out over the garden to the sea (we had booked a garden view room), however the smell was horrific (I hadn't thought to book a non-smoking room). I called to request a room change and within 10 minutes we were being shown to our new room. It had the same beautiful details, and came with a balcony, but overlooking the carpark. Still, we were happy to have the balcony with fresh air. We ended up having a partial view of the fireworks which was obstructed by a tree. The rooms have a subtle Snow White theme, particularly evident in the well appointed bathrooms, complete with 7 dwarf themed toiletries.

We visited Walt's cafe a few times, for breakfast and dinner. Most times we were happy with the service and food, but felt it was a bit expensive for what it was. The butter chicken was the best meal I'd had for a long time. We also had a character breakfast at the Enchanted Garden, which was disappointing. There was a good variety of yummy food, but only 4 characters, and a lot of tables for them to visit. We expected more for the money (and it wasn't just a Disney thing, we felt our character breakfast in Anaheim was much better value for money).

The pool was closed for maintenance while we were there, and it was really too cold for swimming anyway. It looked lovely though, complete with waterslide. The indoor pool looked nice too, but is pretty small. We didn't get a chance to try out the spa or anything. The gardens were beautiful and immaculately kept. It was really nice just walking around checking them out and taking in the sea view. It was a 10-15 minute walk to Disneyland along a beautifully landscaped path with Disney music piped in. We only caught the shuttle a couple of times as we found it crowded and really unnecessary given the proximity of the hotel to the park.

The only complaint I would have about the hotel was a funny scraping noise coming from above us on a couple of nights. I'm not sure what it was, and it wasn't loud, but enough to keep me (a very light sleeper) awake.

Overall, I would say although this hotel is expensive, you get what you pay for, and it's worth every cent if you can afford it!

Room Tip: Make sure you specify non-smoking if you need it
  • Stayed: March 2012, travelled as a couple
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3  Thank zanzibar138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,021 - 1,027 of 1,972 reviews

Reviewed 14 April 2012

Stayed at the Disneyland Hotel recently and absolutely loved it. We had adjoining rooms which was great. The rooms are great in size and decor. The facilities were great and the kids loved the 3 night stay. Breakfast with the characters was enjoyable and a real treat for the kids. We met Mickey, Daisy, Pluto, Mini and Goofy. Shuttle service to Disney park was every 5 minutes and only took 5 minutes to get there. Service was great and free wifi in the lobby area. Highly Recommended.

  • Stayed: April 2012, travelled with family
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1  Thank yedigovna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

This is our first family vacation abroad. We stayed 2 nights in this expensive BUT very beautiful hotel. We arrived there at 12:00 noon straight from the airport. There was a long line for the check-in but the staff took the initiative to assign more people for the check-in counter. We were told that the room will be available at 3:00 pm (check-in time) so we decided visit the park first. We had our luggage safe-keep by the concierge and took a shuttle bus to the park. We came back at around 6:00 pm and went to our room. The room was big with 2 queen-size beds and a nice toilet. My daughter loved the room especially the step stool for kids. It has a big flat screen TV with disney channel in 3 languages. The bed was very comfortable with many soft pillows. The next day we had breakfast at the hotel. The servings were quite small but really taste good. On the second day, we had the buffet breakfast with mickey and friends walking around to take pictures. We took pictures with Mickey, Daisy, Goofy and Pluto. Overall, this is a very nice hotel. The staff is very friendly and efficient. Though a little bit expensive but the smile on my daughter's face is worth it!

  • Stayed: April 2012, travelled with family
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2  Thank Shantsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

It's a great idea to stay on the club floor - you get buffet breakfast, snacks all day, wine and beer and appetizers at night and you get to see the fireworks from the balcony at 8pm.
Must visit hotel when not crowded. We went twice with no crowds and it was wonderful. Went in April Easter Week and was way too crowded. Buffet food was hard to keep stocked on the club floor restaurant.
Room was nice size and clean. Pool and slide were a big hit. Maze is fun. Beautiful view of the ocean.

  • Stayed: April 2012, travelled with family
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1  Thank MaryLeeStenson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2012

Very convenient to stay here if you have kids who love all things Disney.
We spent 2 nights at the Hotel.
Rooms are neat but as you can expect the Hotel is overly crowded.
The chinese restaurant is very good but was a bit disappointed that both the restaurants at the Hotel are quite High end from a price and layout perspective. I would had liked to see more kids focused restaurants as well.
Could do a much better job at organising some kids events like 'princess dress up " etc as it seemed very disorganised in a makeshift room.
Very expensive restaurants for what is supposed to be a kid focused place.

Room Tip: Don't expect a free upgrade - the hotel is quite full at all times.
  • Stayed: April 2012, travelled with family
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Thank Frankview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2012

We are a family of 4 and we stayed in Hong Kong Disneyland for 2 nites in March 2012. The rooms comes with 2 queen beds. The rooms are clean and toilet is spacious too. They even have ironing board and iron in the room. The kids room slipper is so cute. The hotel provides shuttlebus to disneyland until 1am at night. We bought a 2 days pass to disneyland and our kids has their first memorable magical experience.

The negative points is, when we booked the rooms from zuji. It states that the check in time is 2pm. But we have to wait until 3pm to check in. The hotel breakfast is expensive and they do not allow adult to order kids meal. The kids meals is in a form of mickey mouse waffle. Is so cute that I want to eat that, but they do not allow. And they eye u like a hawk to make sure u are not eating the waffle. Keeping all the utensile from your seats. Other then the resturant. The rest are fine. Recommended.

  • Stayed: March 2012, travelled with family
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Thank Stephylovetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2012

We really enjoyed the Disneyland resort hotel! The staff made it a magical experience! We found the team to be very friendly and always willing to help. The house keeping team were wonderful and we were always greeted with a 'good morning'. We had breakfast at the Enchanted garden and got to meet the Mickey and friends daily. My nephew (who is 6 years old) will always remember the game that he played with Pluto. The characters were always willing to take photos and made every child and adult feel very special. Walt's cafe served good meals too. My nephew enjoyed the kids meals, especially how they were presented in Mickey Mouse bowls.
We loved the pools at the resort and the Mickey Maze.
The experience at the 'Victoria spa' was sensational and would recommend to everyone. They know how to pamper you.
The shuttle service to the park was always frequent and quick.
We are very happy that we stayed at the Disneyland hotel, it completed the whole Disneyland experience for us.

  • Stayed: March 2012, travelled with family
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4  Thank JandT_xlant_Advntur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hong Kong Disneyland Hotel

Address: Hong Kong Disneyland, Lantau Island,, Hong Kong, China
Region: China > Hong Kong > Disneyland
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#34 Family Hotel in Hong Kong
#51 Romantic Hotel in Hong Kong
#55 Luxury Hotel in Hong Kong
#98 Business Hotel in Hong Kong
Price Range: $335 - $702 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hong Kong Disneyland Hotel 4.5*
Number of rooms: 400
Official Description (provided by the hotel):
Escape to a lavish Victorian palace nestled along the shores of the South China Sea. Savor exquisite dining from around the globe, lounge the day away with a cocktail poolside or explore a garden maze in the shape of Mickey Mouse. Boasting stately accommodations with modern amenities plus live music in the grand 6-story lobby , this architectural marvel combines the splendor of a vintage seaside resort with the magic of Disney. ... more   less 
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Also Known As:
Disneyland Hong Kong
Hong Kong Disneyland Hotel

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