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“Magical Stay, Great Service”

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Hong Kong Disneyland Hotel
Ranked #52 of 719 Hotels in Hong Kong
Certificate of Excellence
singapore
Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Magical Stay, Great Service”
Reviewed 24 April 2012

We reserved one garden view room with double beds at the price of HK$1936/night (normal rate is HK$2420) for 2 nights and HK$2057 for 3rd night as it was a Friday. The rate was attractive for 4 persons in a room. I paid 1800+ for a tiny room in HK island and for 2 rooms, I paid 3600+, which was more expensive than Disneyland Hotel.

Though there is no sea view, we could see Disneyland's fireworks display from our balcony at 8pm nightly.

The décor of the hotel is beautiful and classy, so were the rooms. Felt very magical and good staying at this hotel. Service was very good and prompt and staff were very polite, friendly and helpful. The shuttle bus service was frequent and at the end of the Disneyland’s closing, the shuttle buses will be waiting for the hotel guests so literally zero waiting time.

Only minus point was the bed is not really queen sized and not big enough for 2 adults.

Buffet breakfast with Disney characters at Enchanted garden and lunch at the Crystal Lotus with cute dim sums shaped after Disney characters are highly recommended.

It was indeed a MAGICAL and enjoyable stay here!

Room Tip: Stay at a garden view room to see Disneyland fireworks at 8pm
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  • Stayed March 2012, travelled with family
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Thank Joyful08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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New Delhi, India
Level Contributor
99 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 23 April 2012

We went to Disneyland Hong Kong for our daughter's birthday and chose to stay at this hotel. Full marks to Disney for paying attention to the smallest of details. We had chosen a sea view room and the view was extremely nice. Shuttle service to the Disneyland Park was The breakfast was the best part of the stay with the Disney characters paying a visit to each and every table.For our daughter, the highlight of the stay was getting to meet the Princess Cinderella character in the hotel lobby.

  • Stayed November 2011, travelled with family
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1 Thank deepakgupta5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
304 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 16 April 2012

We stayed 4 nights here as part of our honeymoon. Words really can't describe how beautiful this hotel is! Full of all the details that make Disney such a magical place. I loved looking at the artwork, finding hidden Mickeys, and taking in the old world charm of the place. My husband spent a great deal of time just hanging out in the lobby reading a book, listening to the pianist, and people watching (especially when the princesses were out for greetings).

When we first arrived we were swooped upon by bell staff who took our luggage and delivered to our room when we were checked in. The check in process was straight forward and quick. The cast member was also able to activate our annual passes, which it said needed to be done at the park gates - it did take a little while to organise that.

The room we were checked into was beautiful, and looked out over the garden to the sea (we had booked a garden view room), however the smell was horrific (I hadn't thought to book a non-smoking room). I called to request a room change and within 10 minutes we were being shown to our new room. It had the same beautiful details, and came with a balcony, but overlooking the carpark. Still, we were happy to have the balcony with fresh air. We ended up having a partial view of the fireworks which was obstructed by a tree. The rooms have a subtle Snow White theme, particularly evident in the well appointed bathrooms, complete with 7 dwarf themed toiletries.

We visited Walt's cafe a few times, for breakfast and dinner. Most times we were happy with the service and food, but felt it was a bit expensive for what it was. The butter chicken was the best meal I'd had for a long time. We also had a character breakfast at the Enchanted Garden, which was disappointing. There was a good variety of yummy food, but only 4 characters, and a lot of tables for them to visit. We expected more for the money (and it wasn't just a Disney thing, we felt our character breakfast in Anaheim was much better value for money).

The pool was closed for maintenance while we were there, and it was really too cold for swimming anyway. It looked lovely though, complete with waterslide. The indoor pool looked nice too, but is pretty small. We didn't get a chance to try out the spa or anything. The gardens were beautiful and immaculately kept. It was really nice just walking around checking them out and taking in the sea view. It was a 10-15 minute walk to Disneyland along a beautifully landscaped path with Disney music piped in. We only caught the shuttle a couple of times as we found it crowded and really unnecessary given the proximity of the hotel to the park.

The only complaint I would have about the hotel was a funny scraping noise coming from above us on a couple of nights. I'm not sure what it was, and it wasn't loud, but enough to keep me (a very light sleeper) awake.

Overall, I would say although this hotel is expensive, you get what you pay for, and it's worth every cent if you can afford it!

Room Tip: Make sure you specify non-smoking if you need it
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  • Stayed March 2012, travelled as a couple
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Helpful?
3 Thank zanzibar138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
australia
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 14 April 2012

Stayed at the Disneyland Hotel recently and absolutely loved it. We had adjoining rooms which was great. The rooms are great in size and decor. The facilities were great and the kids loved the 3 night stay. Breakfast with the characters was enjoyable and a real treat for the kids. We met Mickey, Daisy, Pluto, Mini and Goofy. Shuttle service to Disney park was every 5 minutes and only took 5 minutes to get there. Service was great and free wifi in the lobby area. Highly Recommended.

  • Stayed April 2012, travelled with family
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Helpful?
1 Thank yedigovna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 April 2012

This is our first family vacation abroad. We stayed 2 nights in this expensive BUT very beautiful hotel. We arrived there at 12:00 noon straight from the airport. There was a long line for the check-in but the staff took the initiative to assign more people for the check-in counter. We were told that the room will be available at 3:00 pm (check-in time) so we decided visit the park first. We had our luggage safe-keep by the concierge and took a shuttle bus to the park. We came back at around 6:00 pm and went to our room. The room was big with 2 queen-size beds and a nice toilet. My daughter loved the room especially the step stool for kids. It has a big flat screen TV with disney channel in 3 languages. The bed was very comfortable with many soft pillows. The next day we had breakfast at the hotel. The servings were quite small but really taste good. On the second day, we had the buffet breakfast with mickey and friends walking around to take pictures. We took pictures with Mickey, Daisy, Goofy and Pluto. Overall, this is a very nice hotel. The staff is very friendly and efficient. Though a little bit expensive but the smile on my daughter's face is worth it!

  • Stayed April 2012, travelled with family
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Helpful?
2 Thank Shantsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
137 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 12 April 2012

It's a great idea to stay on the club floor - you get buffet breakfast, snacks all day, wine and beer and appetizers at night and you get to see the fireworks from the balcony at 8pm.
Must visit hotel when not crowded. We went twice with no crowds and it was wonderful. Went in April Easter Week and was way too crowded. Buffet food was hard to keep stocked on the club floor restaurant.
Room was nice size and clean. Pool and slide were a big hit. Maze is fun. Beautiful view of the ocean.

  • Stayed April 2012, travelled with family
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Helpful?
1 Thank MaryLeeStenson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
259 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 11 April 2012

Very convenient to stay here if you have kids who love all things Disney.
We spent 2 nights at the Hotel.
Rooms are neat but as you can expect the Hotel is overly crowded.
The chinese restaurant is very good but was a bit disappointed that both the restaurants at the Hotel are quite High end from a price and layout perspective. I would had liked to see more kids focused restaurants as well.
Could do a much better job at organising some kids events like 'princess dress up " etc as it seemed very disorganised in a makeshift room.
Very expensive restaurants for what is supposed to be a kid focused place.

Room Tip: Don't expect a free upgrade - the hotel is quite full at all times.
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  • Stayed April 2012, travelled with family
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Helpful?
Thank Frankview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hong Kong Disneyland Hotel

Property: Hong Kong Disneyland Hotel
Address: Hong Kong Disneyland, Lantau Island,, Hong Kong, China
Region: China > Hong Kong > Disneyland
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Family Hotel in Hong Kong
#48 Luxury Hotel in Hong Kong
#52 Romantic Hotel in Hong Kong
#101 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hong Kong Disneyland Hotel 4.5*
Number of rooms: 400
Official Description (provided by the hotel):
Escape to a lavish Victorian palace nestled along the shores of the South China Sea. Savor exquisite dining from around the globe, lounge the day away with a cocktail poolside or explore a garden maze in the shape of Mickey Mouse. Boasting stately accommodations with modern amenities plus live music in the grand 6-story lobby , this architectural marvel combines the splendor of a vintage seaside resort with the magic of Disney. ... more   less 
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Also Known As:
Disneyland Hong Kong
Hong Kong Disneyland Hotel

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