We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
C$127
Expedia.com
C$126
Get rewarded with One Key
C$126
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (2,500)
Filter reviews
2,501 results
Traveller rating
2,310
126
37
15
13
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
2,310
126
37
15
13
Show reviews that mention
All reviews avenue mall family staycation suite room close to the airport excellent service direct access recommended hotel room service business trip great hospitality nice hotel the hotel staff many choices nice stay nice room front office staff strategic location
Selected filters
Filter
Updating list...
1,077 - 1,082 of 2,501 reviews
Reviewed January 12, 2019 via mobile

The best hotel near Soetta Airport
Lovely View when we took our breakfast.
Near mall and waterboom

Friendly staff and nice pool
Everythings went well.

Thank you Accor for giving us affordable price.

Have a blessed Sunday everyone

Date of stay: January 2019
Trip type: Travelled with family
Thank OneToCia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MercureJktPIK, General Manager at Mercure Jakarta Pantai Indah Kapuk, responded to this reviewResponded January 14, 2019

Dear OneToC1,

Thank you for this review. Glad to know that you enjoyed the views from the restaurant, the level of services by the staff and the pool. It sure sounds like you had a great holiday. The team and I look forward to welcoming you again soon.

Regards,
Alexander Poindl
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 7, 2019 via mobile

Loved this hotel, Stay there on december for business trip, great room with large TV, clean and fresh, the food was great at the NSNTR, all staff also very friendly, flawless and quick respon.recomended hotel!

Date of stay: December 2018
Trip type: Travelled on business
Thank rdms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MercureJktPIK, General Manager at Mercure Jakarta Pantai Indah Kapuk, responded to this reviewResponded January 8, 2019

Dear rdms,

Thank you so much for this five bubble review. Glad to know that you loved your stay especially the room amenities, dining experience in NSNTR and the friendly services by the team. Your recommendation is very much appreciated. The team and I look forward to welcoming you back again soon.

Best regards,
Alexander Poindl
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 2, 2019 via mobile

Been in my mind that mercure standard like 'old lady's and tired hotel.

But, when you walked in the lobby, that feeling just vanished! Because it's a newer look and most probably slightly the same like Pullman CP. So fresh, clean and enthusiastic staffs, the welcome staff are excellent! The room which stayed in standard room is clean and fresh. I like it very much. The breakfast is more than mercure standards.
We will come back again for sure!

Date of stay: December 2018
Trip type: Travelled as a couple
Thank Monastraveller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MercureJktPIK, General Manager at Mercure Jakarta Pantai Indah Kapuk, responded to this reviewResponded January 2, 2019

Dear Monastraveller,

Thank you so much for rating us with five bubbles. Glad to know that you had a better experience staying with us. Indeed we are open since less than a year ago here in Pantai Indah Kapuk. Your positive comments on the level of services, the room and the breakfast experience at NSNTR Restaurant are much appreciated. The team looks forward to welcoming you again soon.

Regards,
Alexander Poindl
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 1, 2019 via mobile

Salut!

Stayed here during New Year holiday and I think this is the best decision ever! Had a GREAT time here, room was undoubtedly clean and spacious, all the facilities were very enjoyable! Service was amazing, so grateful to know Mr. Dozen and all of his team who was very humble and helpful to my family when we stay at the Hotel. Gonna recommend this hotel to my colleague and family.
Thank you for giving the best service, First Class Mercure PIK!

Regards,
Adrian

Date of stay: December 2018
Trip type: Travelled with family
Thank Adrian2809
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MercureJktPIK, General Manager at Mercure Jakarta Pantai Indah Kapuk, responded to this reviewResponded January 1, 2019

Dear Adrian2809,

Thank you so much for this wonderful five bubble review and once again, Happy New Year! Glad to know that you enjoyed the stay very much, especially for the room, the service and the facilities. I'm sure Dosen and the whole team will be thrilled to read this review as we look forward to welcoming you back again soon.

Regards,
Alexander Poindl
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 31, 2018 via mobile

Mercure hotel pik avenue
Is perfect ,such as human safety,simple infront receiption service,room facilities clean,breakfast cityview .
Service fast and good respon by gunardi.i dont leave this hotel. Godd Recommend if you want stay thank you

Date of stay: January 2019
Trip type: Travelled with family
Thank siawyusiong
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MercureJktPIK, General Manager at Mercure Jakarta Pantai Indah Kapuk, responded to this reviewResponded January 1, 2019

Dear siawyusiong,

Thank you for this five bubble review. Glad to know that you enjoyed the New Year holidays at our hotel. Your positive comments about the hotel and the facilities are very much appreciated. This review has been shared with Gunardi and the whole team. We look forward to welcoming you again soon.

Regards,
Alexander Poindl
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews