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Review of Avissa Suites

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Avissa Suites
Ranked #127 of 472 Hotels in Jakarta
Reviewed 10 August 2017 via mobile

The room was quiet good,,bigger than ayaka room with the same room type,,but for breakfast, very limited meals, and the important thing is you need to give ur staff more trainning to smile n courtesy how to talk to the guest nicely in the restaurant, i usually stayed in ayaka, or rasuna icon in this area,, this is my first time to stay here, bcoz i would try other place to stay,,,

Stayed: August 2017, travelled on business
Thank ChrisReid11111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded 13 August 2017

Dear ChrisReid11111,

Thank you for taking the time to post your first and only review on Tripadvisor. Our apology for your unfortunate experience.

We value you opinion and see it as an opportunity to learn and improve. There are certainly rooms for improvement as we tirelessly strive for excellence.

Please rest assured that we will reinforce staff training to ensure that our guest experience would not be compromised. We truly hope you will have better travel experiences in the future.

Sincerely,
Eka Handaya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5 - 11 of 143 reviews

Reviewed 24 July 2017 via mobile

Premise is ok. Quite big but looks small from the outside. All clean and that is most important.

Location is fantastic. It's just 200m away from Lotte Avenue. Shop and return back in a jiffy. 50m from the main road, taxis will be easy to scout.

Room was good sized and comfy. View from my room was crap but that's due to low level and facing of room. You can get s better view but looking at layout you can also get a worse view

Staff are polite and welcoming.

Guests.... Sorry to the Mainland Chinese people but you guys are really very loud. Very very loud. Your nationality basically were screaming during the breakfast and along room aisles. But guests are not her fault of the hotel. Mind you I stayed here for 4 nights and had 4 bfast and not 1 day nor night was I spared by the loudspeaker guests.

Verdict: if you can stand the loudspeaker volume of some of the hotel guests, come in and enjoy the hotel's good location and proximity to Mega Kuningan. But if you want peace then this hotel is not for you. Pay a little bit more and there are more hotels in the 1km radius.

Stayed: July 2017, travelled on business
Thank Gee_P_75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded 29 July 2017

Dear Gee_P_75,

It is great to hear that you had an enjoyable time with us, although you were not entirely satisfied. I am sorry for the disturbance caused by some of the hotel guests.

I am glad that you found the hotel’s location a big plus with the nearby shopping malls like the new Ciputra World (Lotte Shopping Avenue).

I look forward to welcoming you back to Avissa Suites Jakarta.

Sincerely,
Eka Handaya

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Reviewed 20 July 2017

The Hotel is at a good location.. amongst offices and malls...

Rooms are comfortable and well kept.

Breakfast was average - not too many options, esp if you a veggie ..

Staff is friendly and courteous..

Overall, was a good experience

  • Stayed: July 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Riddhima C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded 24 July 2017

Dear Riddhima C,

Thank you for taking your time to share your review with us.

Highly appreciate your feedback in regards to our location, comfortable room and friendly staff. I have shared your comments to all the staff and we look forward to welcoming you back soon.

Sincerely,
Eka Handaya

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Reviewed 13 July 2017 via mobile

Stayed at Avissa Suites for only one night. Located off the main traffic bottleneck, but once you turn into the side road, it is rather peaceful.

There are a couple of c-stores within a very short walking distance.

The first thing you notice is the nice Koi Pond with the beautiful fishes swimming in the clean water.

The room that I had was more that adequate with a bed with provided excellent sleep quality.

The bathroom and shower was very clean.

A nice surprise was the quality of the internet connection which was fast and very stable.

The big downside for me was the breakfast. My primary gripe is that all the suppose warm/hot breakfast items were stone cold. Even the freshly replenished items were at best lukewarm. Added to that there was not toaster for my morning toast.

Breakfast quality aside, an overall decent property.

Stayed: July 2017, travelled on business
Thank Colin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded 14 July 2017

Dear Colin L,

We would like to thank you for choosing to stay at Avissa Suites and taking the time to share your experience with us.

We are delighted to learn that you enjoyed your stay at our hotel, especially our strategic location, koi fish pond, clean room and good internet connection. Your kind comments will be shared with all the team members.

We appreciate your feedback as it allows us to make the necessary changes in the service we provide. We will take necessary action with our breakfast department to pay more attention to the needs of our guests.

Thank you and I hope to see you again soon.

Sincerely,
Eka Handaya

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Reviewed 2 July 2017

Located in bustling Kuningan area, this hotel is quite small and hidden in a small street in Karet Setiabudi. However the access is quite easy and there are many food stalls and kiosks available to satiate your hunger, especially at night. There are two minimarkets (Circle K and Alfa) near the hotel and ATMs nearby. I was impressed with the staff's excellent services during my stay and they always ready 24/7. The room is quite spacious and the bathroom is big enough for me. The WiFi is excellent and the cable channels are varied. There are also water heater, mini fridge, desk and sofa for work. Easily one of the best among 3-star hotels I've stayed.
If there's something to improve, they need to improve their breakfast choices and taste and also the lamp in the rooms, too dim for me.

Stayed: June 2017
Thank Kanyadibya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded 4 July 2017

Dear Kanyadibya P,

Thank you so much for your in-depth review of our hotel on TripAdvisor. We were extremely glad to read that you are enjoying your stay here. Your compliments will definitely be passed on to the staff.

We are very pleased to hear that we are among the best 3-star hotels you've ever stayed and we will definitely look into the point that you feel require improvement.

We sure hope that you will have the opportunity to stay with us again when another chance to come back to Jakarta arises, and would gladly assist with future travel details.

Warm regards,
Eka Handaya

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Reviewed 1 July 2017 via mobile

The hotel is strategically located and not big enough ... make this hotel as if the house that provides service and comfort, the price is quite balanced with other hotel operators, adequate facilities, and a restaurant similar to the sky rooftop makes guests comfortable for breakfast and relax ..

Stayed: July 2017, travelled with friends
Thank Yanu88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded 4 July 2017

Dear Yanu88,

Thank you for sharing such a fabulous experience on TripAdvisor. We are pleased to hear that you thoroughly enjoyed our hospitality. Your words of admiration are really exceptional.

We look forward to welcome you back on your next visit.

Sincerely,
Eka Handaya

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Reviewed 17 May 2017 via mobile

Although this hotel is not located on the main street, the location is still relatively convenient given most of the major shopping malls are within 10-min cab ride from the hotel. The hotel looks quite new with a simple and modern design. The room is clean and the size is decent. The bed is comfortable. I'll definitely consider this hotel again next time I visit.

Stayed: May 2017, travelled on business
Thank Ki-Yan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded 31 May 2017

Dear Ki-Yan T,

Thank you very much for your wonderful compliments.

Highly appreciate your feedback in regards to our great value for money, modern design, clean room and good location, it is correct that we do have the advantage of being in the area where you can access our hotel from 2 (two) different main roads which is quiet rare in Jakarta.

Please share this awesome experience with your family and friends back home. See you on your next visit!

Sincerely,
Eka Handaya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Avissa Suites

Address: Jl. Karet Pedurenan Mesjid no. 19, Jakarta 12940, Indonesia
Region: Indonesia > Java > Jakarta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #127 of 472 Hotels in Jakarta
Price Range: $58 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Avissa Suites 3*
Number of rooms: 100
Official Description (provided by the hotel):
Whether you're a tourist or traveling on business, Avissa Suites is a great choice for accommodation when visiting Jakarta. This 3-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.The facilities and services provided by Avissa Suites ensure a pleasant stay for guests. This hotel offers numerous on-site facilities to satisfy even the most discerning guest. Free High-speed WiFi in all rooms and TV Cable with 90+ channels (26 channels in HD/High Definition) are provided.All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers wonderful recreational facilities such as garden, fitness center, golf course (within 3 km) to make your stay truly unforgettable. Avissa Suites is a smart choice for travelers to Jakarta, offering a relaxed and hassle-free stay every time. ... more   less 
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