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“Near shopping Mall hotel”
Review of Avissa Suites

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Avissa Suites
Ranked #127 of 471 Hotels in Jakarta
Reviewed 17 December 2017 via mobile

5 minutes walking distance to shopping Mall this is big advantage..clean rooms, not much variety but good enough breakfast.for 3 star hotel is nice. Enough big television, big windows, air conditioning, small Frigider, is not powerful. Small toilet and bathroom. But have very good internet connection. For 3 star hotel it is nice because have many plus. OK for short stay. A little bit expensive.

Stayed: December 2017, travelled on business
Thank Ahmet K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded 19 December 2017

Dear Ahmet K,

Thank you for taking the time to write a review about your stay in our hotel and post it in TripAdvisor.

Highly appreciate your positive feedback in regards to our strategic location, nice breakfast, big TV, cool AC and fast internet connection. There are certainly rooms for improvement as we tirelessly strive for excellence.

We sincerely look forward to welcoming you back soon.

Sincerely,
Eka Handaya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1 - 7 of 143 reviews

Reviewed 30 October 2017 via mobile

We a family of 5 recently spent 2 nights at Avissa Suites. Staff were very attentive & helpful, rooms well laid out & very clean. Beds super comfy, breakfast & coffee good. Walking distance to a couple of large Malls, so great location

Stayed: October 2017, travelled with family
Thank Bowz6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded 1 November 2017

Dear Bowz6,

Thank you for sharing a 5 star review following your most recent stay with us at Avissa Suites. I am thrilled to hear that you were impressed by our staff hospitality, clean room, comfortable beds and your breakfast experience. I have shared your comments to all the staff.

Being situated in the heart of a bustling city, everything is indeed conveniently within arms reach! Our location is a few of the many reasons why we are a popular choice amongst our guests.

Thank you once again for giving us the opportunity to serve you and we sincerely look forward to welcome you back in the not too distant future.

Sincerely,
Eka Handaya

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Reviewed 9 September 2017 via mobile

Not only it's only walking distance to Ambasador Mall, ITC Kuningan and Lotte Mart, this hotel also offered great service. The staff can get you a reliable taxi in no time even in peak hours. The room is clean but the do not disturb sign is a bit tricky as it is linked electronically to your key and doorbell. Just ask the staff, they will explain it to you.

Stayed: August 2017, travelled as a couple
1  Thank Maha L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded 10 September 2017

Dear Maha L,

It is a pleasure to read your 5 star review of your recent stay with us at Avissa Suites. I am thrilled to hear that you were impressed by our great location and service.

I will definitely share your kind words with the team as recognition for their devotion to service excellence. We sincerely look forward to welcoming you back soon.

Sincerely,
Eka Handaya

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Reviewed 30 August 2017

it was a very nice and clean room .just one bedroom away from the breakfast place.
they even provided free laundry service daily . the staff were very friendly and helpful . the area has some good shopping malls within walking distance .there is no problem finding places to eat but it is far from the city centre.

Room Tip: get a high level room and on the right side of the hotel . i think there is a big mosque at the far...
See more room tips
  • Stayed: July 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank aussiechi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded 2 September 2017

Dear aussiechi,

Thank you for taking the time to write us with your positive review. We are so pleased to have been able to have you as our guest and to know you were satisfied with our facilities and services, especially with our staff hospitality and free laundry.

We will be sure to share your comments with the entire staff. We look forward to your return soon!

Sincerely,
Eka Handaya

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Reviewed 10 August 2017 via mobile

The room was quiet good,,bigger than ayaka room with the same room type,,but for breakfast, very limited meals, and the important thing is you need to give ur staff more trainning to smile n courtesy how to talk to the guest nicely in the restaurant, i usually stayed in ayaka, or rasuna icon in this area,, this is my first time to stay here, bcoz i would try other place to stay,,,

Stayed: August 2017, travelled on business
Thank ChrisReid11111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded 13 August 2017

Dear ChrisReid11111,

Thank you for taking the time to post your first and only review on Tripadvisor. Our apology for your unfortunate experience.

We value you opinion and see it as an opportunity to learn and improve. There are certainly rooms for improvement as we tirelessly strive for excellence.

Please rest assured that we will reinforce staff training to ensure that our guest experience would not be compromised. We truly hope you will have better travel experiences in the future.

Sincerely,
Eka Handaya

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Reviewed 24 July 2017 via mobile

Premise is ok. Quite big but looks small from the outside. All clean and that is most important.

Location is fantastic. It's just 200m away from Lotte Avenue. Shop and return back in a jiffy. 50m from the main road, taxis will be easy to scout.

Room was good sized and comfy. View from my room was crap but that's due to low level and facing of room. You can get s better view but looking at layout you can also get a worse view

Staff are polite and welcoming.

Guests.... Sorry to the Mainland Chinese people but you guys are really very loud. Very very loud. Your nationality basically were screaming during the breakfast and along room aisles. But guests are not her fault of the hotel. Mind you I stayed here for 4 nights and had 4 bfast and not 1 day nor night was I spared by the loudspeaker guests.

Verdict: if you can stand the loudspeaker volume of some of the hotel guests, come in and enjoy the hotel's good location and proximity to Mega Kuningan. But if you want peace then this hotel is not for you. Pay a little bit more and there are more hotels in the 1km radius.

Stayed: July 2017, travelled on business
1  Thank Gee_P_75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded 29 July 2017

Dear Gee_P_75,

It is great to hear that you had an enjoyable time with us, although you were not entirely satisfied. I am sorry for the disturbance caused by some of the hotel guests.

I am glad that you found the hotel’s location a big plus with the nearby shopping malls like the new Ciputra World (Lotte Shopping Avenue).

I look forward to welcoming you back to Avissa Suites Jakarta.

Sincerely,
Eka Handaya

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Reviewed 20 July 2017

The Hotel is at a good location.. amongst offices and malls...

Rooms are comfortable and well kept.

Breakfast was average - not too many options, esp if you a veggie ..

Staff is friendly and courteous..

Overall, was a good experience

  • Stayed: July 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Riddhima C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded 24 July 2017

Dear Riddhima C,

Thank you for taking your time to share your review with us.

Highly appreciate your feedback in regards to our location, comfortable room and friendly staff. I have shared your comments to all the staff and we look forward to welcoming you back soon.

Sincerely,
Eka Handaya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Avissa Suites

Address: Jl. Karet Pedurenan Mesjid no. 19, Jakarta 12940, Indonesia
Region: Indonesia > Java > Jakarta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #127 of 471 Hotels in Jakarta
Price Range: $60 - $72 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Avissa Suites 3*
Number of rooms: 100
Official Description (provided by the hotel):
Whether you're a tourist or traveling on business, Avissa Suites is a great choice for accommodation when visiting Jakarta. This 3-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.The facilities and services provided by Avissa Suites ensure a pleasant stay for guests. This hotel offers numerous on-site facilities to satisfy even the most discerning guest. Free High-speed WiFi in all rooms and TV Cable with 90+ channels (26 channels in HD/High Definition) are provided.All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers wonderful recreational facilities such as garden, fitness center, golf course (within 3 km) to make your stay truly unforgettable. Avissa Suites is a smart choice for travelers to Jakarta, offering a relaxed and hassle-free stay every time. ... more   less 
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