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All reviewslaundry serviceambassador mallminutes walking distancelotte martkuningan areacomfortable bedsfood stallsstar hotelinternet connectionmega kuninganshort stayshopping mallkaretitcbfastindonesialamp
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Reviewed October 30, 2017 via mobile

We a family of 5 recently spent 2 nights at Avissa Suites. Staff were very attentive & helpful, rooms well laid out & very clean. Beds super comfy, breakfast & coffee good. Walking distance to a couple of large Malls, so great location

Stayed: October 2017, travelled with family
Thank Bowz6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded November 1, 2017

Dear Bowz6,

Thank you for sharing a 5 star review following your most recent stay with us at Avissa Suites. I am thrilled to hear that you were impressed by our staff hospitality, clean room, comfortable beds and your breakfast experience. I have shared your comments to all the staff.

Being situated in the heart of a bustling city, everything is indeed conveniently within arms reach! Our location is a few of the many reasons why we are a popular choice amongst our guests.

Thank you once again for giving us the opportunity to serve you and we sincerely look forward to welcome you back in the not too distant future.

Sincerely,
Eka Handaya

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Reviewed September 9, 2017 via mobile

Not only it's only walking distance to Ambasador Mall, ITC Kuningan and Lotte Mart, this hotel also offered great service. The staff can get you a reliable taxi in no time even in peak hours. The room is clean but the do not disturb sign is a bit tricky as it is linked electronically to your key and doorbell. Just ask the staff, they will explain it to you.

Stayed: August 2017, travelled as a couple
1  Thank Maha L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded September 10, 2017

Dear Maha L,

It is a pleasure to read your 5 star review of your recent stay with us at Avissa Suites. I am thrilled to hear that you were impressed by our great location and service.

I will definitely share your kind words with the team as recognition for their devotion to service excellence. We sincerely look forward to welcoming you back soon.

Sincerely,
Eka Handaya

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Reviewed August 30, 2017

it was a very nice and clean room .just one bedroom away from the breakfast place.
they even provided free laundry service daily . the staff were very friendly and helpful . the area has some good shopping malls within walking distance .there is no problem finding places to eat but it is far from the city centre.

Room Tip: get a high level room and on the right side of the hotel . i think there is a big mosque at the far left side of the hotel.
  • Stayed: July 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank aussiechi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded September 2, 2017

Dear aussiechi,

Thank you for taking the time to write us with your positive review. We are so pleased to have been able to have you as our guest and to know you were satisfied with our facilities and services, especially with our staff hospitality and free laundry.

We will be sure to share your comments with the entire staff. We look forward to your return soon!

Sincerely,
Eka Handaya

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Reviewed August 10, 2017 via mobile

The room was quiet good,,bigger than ayaka room with the same room type,,but for breakfast, very limited meals, and the important thing is you need to give ur staff more trainning to smile n courtesy how to talk to the guest nicely in the restaurant, i usually stayed in ayaka, or rasuna icon in this area,, this is my first time to stay here, bcoz i would try other place to stay,,,

Stayed: August 2017, travelled on business
Thank ChrisReid11111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded August 13, 2017

Dear ChrisReid11111,

Thank you for taking the time to post your first and only review on Tripadvisor. Our apology for your unfortunate experience.

We value you opinion and see it as an opportunity to learn and improve. There are certainly rooms for improvement as we tirelessly strive for excellence.

Please rest assured that we will reinforce staff training to ensure that our guest experience would not be compromised. We truly hope you will have better travel experiences in the future.

Sincerely,
Eka Handaya

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Reviewed July 24, 2017 via mobile

Premise is ok. Quite big but looks small from the outside. All clean and that is most important.

Location is fantastic. It's just 200m away from Lotte Avenue. Shop and return back in a jiffy. 50m from the main road, taxis will be easy to scout.

Room was good sized and comfy. View from my room was crap but that's due to low level and facing of room. You can get s better view but looking at layout you can also get a worse view

Staff are polite and welcoming.

Guests.... Sorry to the Mainland Chinese people but you guys are really very loud. Very very loud. Your nationality basically were screaming during the breakfast and along room aisles. But guests are not her fault of the hotel. Mind you I stayed here for 4 nights and had 4 bfast and not 1 day nor night was I spared by the loudspeaker guests.

Verdict: if you can stand the loudspeaker volume of some of the hotel guests, come in and enjoy the hotel's good location and proximity to Mega Kuningan. But if you want peace then this hotel is not for you. Pay a little bit more and there are more hotels in the 1km radius.

Stayed: July 2017, travelled on business
1  Thank Gee_P_75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvissaSuites, Guest Relations Manager at Avissa Suites, responded to this reviewResponded July 29, 2017

Dear Gee_P_75,

It is great to hear that you had an enjoyable time with us, although you were not entirely satisfied. I am sorry for the disturbance caused by some of the hotel guests.

I am glad that you found the hotel’s location a big plus with the nearby shopping malls like the new Ciputra World (Lotte Shopping Avenue).

I look forward to welcoming you back to Avissa Suites Jakarta.

Sincerely,
Eka Handaya

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