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All reviews vanilla sky saffron restaurant great hotel galleria mall connecting door modern hotel restaurant staff recommend this hotel business trip breakfast menu top floor superior room five star hotel close to the airport pleasant stay comfy bed swimming pool
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Reviewed July 7, 2018 via mobile

Same issue here minus the bugs. Staff is friendly but have no clue about service. I would comment about the food but haven’t been able to get any yet. This is the second stay here about a year apart. Service was bad and food was horrible last year, I hoped it had improved. Beer is good but order 3 at a time. You will never see or will be ignored by your waiter for the rest of the night.

Stayed: July 2018, travelled on business
1  Thank t2222222222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 6, 2018 via mobile

The hotel concept by combining modern and traditional. I was so impressed with the Bellman's uniform when entered the lobby.

Room is very big and comfortable, I enjoyed it much

Breakfast is OK, especially I love tje Chocolate Danish/Croissant.

Grand Aston also have beautiful garden next to the restaurant. Choose the sitting area which facing the garden on your breakfast. It really woke up and energize your whole day!

The other fave spot of mine was the Coffee cafe, you can have a cup of coffee or tea and sit relax.

Stayed: May 2018, travelled on business
Thank Junaidi_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 15, 2018 via mobile

One of the finest hotels I stayed in. The cosy and stylish rooms, the amazingly friendly reception, the superb breakfast, green outside area and other facilities like an icebar serving durian ice cream (omg!) and a fabulous roof restaurant / bar (go visit!) all constanty put a big smile on our faces. The reception helped us with arranging a driver for trips around the area, absolutely to be recommended!

Stayed: April 2018, travelled as a couple
1  Thank daisyverbraak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 10, 2018 via mobile

I chose to stay at the hotel based on guest reviews. I’m happy because the reviews are so right. The room was clean. I also like the interior. They gave welcome traditional fruit (Salak) and beautiful small cakes. The amazing experience was the food at Saffron restaurant. I went there for breakfasting and the tables were full booked. They offered table outdoor and It was okay. This ‘all you can eat restaurant’ served so many kind of beef recipe. Oxtail, Lamb, Roasted beef, Barbeque beef, Ribs, Patty, Salmon, Sushi, Pastas and so on. Other food also available like traditional sweets and drinks.

Stayed: June 2018, travelled with family
Thank Fabiolatazrina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 10, 2018

The hotel is located in a central part of the city, easy to get to all of the main attractions is you are here on vacation. Several people seemed to be here for conferences, with parking below the hotel. The rooms are quiet, although I didn't see any sound abatement measures. The rooms are adequate size, with a king bed, mini-bar refrigerator, desk, space to put your bags, and adequate hanging space (although there are no good drawers per se and only a limited number of hangers). There is an in room iron and ironing board, and interestingly, a scale (useful to weigh bags before leaving for the airport!). The bed was comfortable with great pillows. An in-room safe allowed an added measure of security. There are at least 5 different dining areas, although we only tried three. The breakfast buffet (included in the room rate) was amazing, with both Indonesian and Western selections, including an egg station, soup station, salad bar, cereal selection, drinks (that included freshly juiced options), and a wide bread/confection options. Further, due to early morning departures for some of the sites, a box meal was provided upon request the night before. The staff were super friendly and amazingly attentive, willing to help in any way possible. They guided with travel tips, restaurant locations and what to see and do in the area. Security was obvious, with several guards examining all in coming vehicles before they could enter the courtyard area. The service was above expectations and the experience was fabulous.

Room Tip: Upper floor with a city view
  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Lestertheinvestor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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