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Traveller rating
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Reviewed March 14, 2020 via mobile

During our first night at Hennan, I had a severe stomach ache that I can’t bear, I told my husband that I badly needed a doctor. on our way out, we asked the front desk if they know where we should go, This young lady, RONA, when she realized that it was emergency, went beyond her means to help us, Hennan van with their driver brought us to a nearby clinic without charge.
We supposed to stay 2 nights only but my husband didn’t like our next hotel, so we decided to go back to Hennan and end up staying there for 9 nights.
Buffet was good with very good services we received specially from MYCAH and LALAINE
Denis the manager was also very accommodating and awesome.
Special thanks to the young ladies that were also very nice to us. KRIZZIA, MAJ, APPLE
WE HIGHLY RECOMMEND THIS HOTEL.

Date of stay: March 2020
Trip type: Travelled as a couple
Thank jocelynf723
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HenannManager, Front Office Manager at Henann Garden Resort, responded to this reviewResponded April 3, 2020

Dear Joyce F,

Thank you for taking the time to share your heartwarming review of Henann Garden Resort. We are more than glad to know that your positive experience on your first stay with us made you decide to stay with us longer.

It is sad to know that you were sick on your first night. The safety and comfort of our guests are what we always prioritize. It makes me proud that Rona without any second thought went above and beyond to assist you and your husband.

At Henann Garden Resort, our dedicated staff is the soul of our resort. Every single member of our team is our biggest asset who reports to work daily with passion and enthusiasm in customer service. It is our utmost priority to create an unforgettable resort experiences through our finest facilities and of course our immeasurable customer service. We will definitely share your positive words to everyone especially to Mr. Dennis, Mycah, Lalaine, Rona, Krizzia, Maj and Apple. This truly brings us inspiration to serve guests with heart and compassion.

We truly appreciate your recommendation. It is with pleasure to have you as our guest and we wish to welcome you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 13, 2020 via mobile

For all the places Ive been, this place I think the most memorable for me. Staff are very accommodating, positive and the environment makes me feel like Im home. I would recommend this place. Love it❤️

Date of stay: March 2020
Trip type: Travelled with family
Thank heyzhelle
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HenannManager, Front Office Manager at Henann Garden Resort, responded to this reviewResponded April 3, 2020

Dear Heyzhelle L,

Thank you for giving Henann Garden Resort an excellent rating. We are incredibly happy that your stay with us is a memorable one. It is our pride and honor to have a devoted team who is always ready to make your stay comfortable. The tranquility and serenity of our environment will, without a doubt, make you feel at home.

Thank you for choosing to stay with us. We will work hard to make you proud of your recommendation. We hope to welcome you again on your next Boracay holiday.

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Reviewed March 9, 2020

I recommend your time in Henann Garden Resort when you visit Boracay because they have these wonderful pools and rooms well, other hotel may offer this too but the vibe that the hotel offers is very different it is luxurious at a very reasonable price, have a very nice staff that willing to assist you at all cost. Thank you Henann!

Date of stay: December 2019
Trip type: Travelled with family
Thank JUN0224
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HenannManager, Front Office Manager at Henann Garden Resort, responded to this reviewResponded April 3, 2020

Dear Jun Lopez,

Thank you for sharing your experience at Henann Garden Resort. Your recommendation is very much appreciated. It is a big help not only for us but also for travellers in choosing the right resort. We are happy to read your positive remarks on our resort, i.e. our wonderful pools, spacious rooms, accommodating staff and our tranquil atmosphere. Our resort is well known for its breathtaking landscape and serene ambience that create a peaceful environment perfect for relaxation.

Again, thank you for choosing our resort and we hope to serve you again in the future.

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Reviewed March 9, 2020 via mobile

Me and my family (wife and 9 months baby) we found a really great resort, clean, with many features, a big and good breakfast buffet, close the white beach, but above all really professional, super kind and accommodating staff ! This is a big plus, very happy for that. We would like to do a special mention to the manager Sheena and the front desk employee Princess. For sure we'll return here to enjoy again the resort, and we'll suggest it to our friends.

Date of stay: February 2020
Trip type: Travelled with family
Thank mauriziogX9612HH
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HenannManager, Front Office Manager at Henann Garden Resort, responded to this reviewResponded March 28, 2020

Dear mauriziogX9612HH,

Thank you for taking a moment to share your wonderful experience at Henann Garden Resort. Nothing completes our day but reading inspiring reviews like yours. We are touched to read your kind remarks on all facets of the resort such as our clean resort grounds, wide spread buffet breakfast, ideal location and above all the professionalism of our staff. We take pride of our earnest and incomparable service of our dedicated team. We are pleased to share your review to everyone in the team especially to Princess. They will surely be glad that they added enjoyment on your Family holiday.

It always warms my heart every time guests acknowledge our true Filipino hospitality. It is with great pride to be of service to you and I cannot wait to welcome you back soon with your family and friends.

Kind Regards,

Sheena

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Reviewed March 8, 2020 via mobile

A very nice and hudge place to stay. upon arriving my korean friend is very surpise because the staff's are very polite. and of course the delicous food especially my breakfast buffet... highly recommended....

Date of stay: July 2019
Trip type: Travelled on business
Thank rsbjr8
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HenannManager, Front Office Manager at Henann Garden Resort, responded to this reviewResponded March 28, 2020

Dear rsbjr8,

We truly appreciate that you took time in sharing your thoughts about Henann Garden Resort. It is an honor to be given a 5 star rating. We are pleased to read your kind comments about our resort, especially the welcoming staff and the delicious food. Reviews like yours motivate us in providing world class hospitality.

Thank you for choosing Hennan Garden Resort. It is our pleasure to be of service and we hope to welcome you back soon.

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