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Reviews (2,183)
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Reviewed April 1, 2018

We stayed 2N3D at the festive hotel. We got an excellent deal booking directly from the Resorts World Sentosa website, as part of their Mastercard promotional exercise in March 2018.This also included tickets to the various attractions (only for the adults).

The promo gave us a family room which can sleep two adults and two young children comfortably. The kids get a separate bunk bed which is very exciting for them. The interiors are quirky and refreshing however looked frayed.

The room came with a balcony facing the foreground of sentosa park and was a welcome surprise.

We did not opt for breakfast as we felt it was expensive at 40 SGD pp (kids eat at 1/2 price). However, with plenty of options in and around Sentosa, you dont miss much.

Room Tip: choose a family room
  • Stayed: March 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Dethace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FestiveHotel, Director of Rooms at Resorts World Sentosa - Festive Hotel, responded to this reviewResponded April 2, 2018

Dear Dethace,

Thank you for taking the time to share your experience on Trip advisor. I am so pleased to hear that you have enjoyed your recent stay with us.

We hope you travel to Singapore again soon and we certainly hope to welcome you back to Festive Hotel.

Yours Sincerely,
Wilson Lim
Director of Rooms
Festive Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 31, 2018 via mobile

Booked 2 rooms. We are 4 adults and 1 child- toddler to be precise. They claim to have no such thing as connecting rooms. Small , simple lobby . The use of colourful balloons in its ceiling try to invoke a “festive mode” . The deluxe rooms ( our travel operator doesn’t allow us booking the family room) have a very simple design lay out . And that includes the bathroom. BUT ... A/C temp was cool enough . Beds we slept in are just comfortable. Just don’t know if we are just tired from the day tours and flight issues , but I really slept well . And they have an optional complimentary use of smartphone ( loaded with WiFi access ) which my daughter uses and becomes like a mini concierge. The views from my terrace has those of cable cars going to the island.Breakfast was buffet , I just have no clear idea why it was served in the nearby Hard Rock hotel. The dining experience was fair enough. The staff are ok with their service, special thank you to bellhop mr Terence who assisted me with the luggage lock problems of my spouse. And the nice Indian staff who gave lollipops to my youngest daughter I’m sorry wasn’t able to get your name. Lastly , best selling point of the hotel is the location, integrated within the Resorts World complex , leading to a casual 5-10 minute walk to attractions such as Universal , the Aquarium and the Cove . Many restaurants and shops are also available. A McDonalds and 7–11 operate 24/7 . With a free fast WiFi , pool , strategic location and comfortable room experience. Turned out fine. Thanks Festive for being a part of my family’s remarkable Singapore ( actually my 4th ) vacation .

Stayed: February 2018, travelled with family
Thank doctorfoxtrot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FestiveHotel, Director of Rooms at Resorts World Sentosa - Festive Hotel, responded to this reviewResponded April 1, 2018

Dear doctorfoxtrot,

Greetings from Resorts World Sentosa – Festive Hotel!

Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family have enjoyed your stay with us.

I was so happy to hear that our team member Terence, provided you with excellent service.I will be sure to share your feedback with him, and the entire team. They love knowing that guests appreciate their service.”

We certainly hope to welcome you back to Festive Hotel again in the near future.

Yours Sincerely,
Wilson Lim
Director of Rooms
Festive Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 30, 2018

Stayed Family rooms for 3 nights for my family trip in Sentosa. Upon check in, we've received a lot of assistance from Rahim, We had very convenient check-in at that moment. Room was good and staff were kind to us, also easy to drop by many attractions nearby

Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank Kenand0303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FestiveHotel, Director of Rooms at Resorts World Sentosa - Festive Hotel, responded to this reviewResponded March 31, 2018

Dear Kenand0303,

Greetings from Resorts World Sentosa – Festive Hotel!

Your positive comments with regards to your recent stay with us is greatly appreciated.

We love to read that you enjoyed your stay and it means a lot to us and the fact that you find our service excellent. Because that is exactly what we want for you and our guests.

I was so happy to hear that our team member Rahim, provided you with an excellent service .I will be sure to share your feedback with him, and the entire team. They love knowing that guests appreciate their service.”

Hope your next staycation is just around the corner, as we certainly would love to have you back in Festive Hotel.

Yours Sincerely,
Wilson Lim
Director of Rooms
Festive Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 29, 2018

tayed in family room for family holidays for visiting attractions. Room was OK for my 4 members for my family, staff were kind and responsible. If have any promotions in near future, I'd like to drop by again and visit other attractions.

Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
1  Thank Aub085085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FestiveHotel, Director of Rooms at Resorts World Sentosa - Festive Hotel, responded to this reviewResponded March 30, 2018

Dear Aub085085,

Greetings from Resorts World Sentosa – Festive Hotel!

Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family have enjoyed your stay with us and I am very happy that our staff was able to create a memorable experience for you.

We certainly hope to welcome you back to Festive Hotel again in the near future.

Yours Sincerely,
Wilson Lim
Director of Rooms
Festive Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 27, 2018

good place to stay .. everything is near ...room is clean.. the service was fast .. the staffs are very good and cooperation all fun are close..no halal food .. difficult to find taxi .. the next hotel hard rock is noisy

Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
2  Thank HamadAlzaidi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FestiveHotel, Assistant Director of Rooms at Resorts World Sentosa - Festive Hotel, responded to this reviewResponded March 28, 2018

Dear HamadAlzaidi,

Greetings from Resorts World Sentosa – Festive Hotel!

Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you have enjoyed the stay with us.

Lately we've been putting more emphasis than ever on recognizing those bumps in order to serve our guests better, thank you for your patience and understanding while we are working on it.

Nonetheless, we do hope that you were still able to enjoy your visit to Resorts World Sentosa Singapore and that we would have the opportunity to welcome you back to Festive Hotel in the near future.

Thank you for your feedback. Your comments are very important to us.

Yours Sincerely,
Wilson Lim
Assistant Director of Rooms
Festive Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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