We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not worth the money at all, shop around for something bigger and better”
Review of Pinnacle Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Pinnacle Hotel
Ranked #284 of 317 Hotels in Singapore
Reviewed 19 January 2012

Singapore is an expensive place but seriously...this hotel is sooo over priced for the shoe box that you get. Rooms are super small with no view or character at all. The WIFI never worked and the staff kept saying they would get someone to fix it but never did. The baby cot they provided was just a wooden gate surrounding a mattress on the floor - very dangerous because our baby could fit his arm under the bottom of the barrier gate. We had to ask everyday for a 3rd towel (we had 2 adults and 1 baby staying in the room) and yet everyday they would only give us 2 towels! The fridge in the room had no facility to make ice and you can't get it from the hotel restaurant either. The breakfast is terrible and not worth staying for, bad coffee and items such as wedges and onion rings for breakfast!
We often asked at reception about how to get somewhere and they would always say 'take a taxi' but this is the most expensive way around and there was always a metro/bus alternative but they knew nothing about these ways of travel.

  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Netty2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (304)
Traveller rating
Traveller type
Time of year
Language
  • More languages

201 - 207 of 304 reviews

Reviewed 15 January 2012

The staffs are very unfriendly and rude. The rooms were very small and leaking. Not advisable for family with children. The breakfast was terrible.

  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Selina23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2011

We found the reception staff to be very helpful and courteous. They moved rooms around initially so we could check in early (10.30am) and seemed very helpful. The bed, pillows and linen were SO comfortable we had the best nights (5) sleep we could've hoped for. Breakfast was a mix between Asian and Indian food which for us was a treat. Good location with a bus at the front door that goes directly to the Singapore Art Museum and MRT a small block away. Will definitely return.

Room Tip: Go for the end of a hall way if you are wanting quiet at night. Singapore seems like a city awake at...
See more room tips
  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lovesgoodfood01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2011

The hotel is far from everything. so fou must tåke the metro. 10 min walk. the staff is very rude. F.eks ifølge ask them to order s taxi. they tell you to walk in the street ånd wave. eventogh web hadde 4 suitcases. the rooms are nice.

  • Stayed: December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Andre P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2011

very impressed with the location of hotel within walking distance of little india and chinatown . the mtr station to travel to orchard road is nearby. the dparmental store of mustafa is nearby and a big choice of restuarants chinese, indian, malaysian, sri lankan are all available at reasonable cost. the visit to jurong bird park was very intersting and impressive and now has a mono-rail system to travel in the park. the best visit was to the LORY loft where birds come to feed from your hands.

  • Stayed: December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bachubhai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2011

stayed only 01 night but it was bad dream for us, we carry our luggages to room upon check-in, because nobody was there. they give only 1 door key, nobody can go out if your partner is sleeping. you have to go other building for breakfast. location is isolated.

Room Tip: hopeless rooms most of facing residential apatment, you can see hanging undergarments from your wind...
See more room tips
  • Stayed: September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank IssarS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2011

Convenient located hotel but should be selected only if on a very tight budget. Walking distance from little India / Mustafa shopping centre and if u walk 10 mins u will reach sim lim square. Very small rooms with no place to move around. NO cupboard also in the hotel. The electronic safe is kept on the ground in a corner of the room. There is only 1 lift in the hotel and the lobby is also very small with only a couple of chairs. The lobby has only 1 bathroom which is common for gents and ladies. Breakfast restraunt is very small and not much variety on the buffet as well . the best thing i felt was the beds, they were were comfortable i must say and very soft too. also the reception will give you only 1 key card even if it is a twin room and you sign an uyndertaking to pay them if you lose the card, open the window, damage the kettle etc. if u have 2 people living and 2 suitcases then u will have to jump over the bags to get across. also one of the mornigns which was my free day meant i could sleep till late but i was woken up by housekeeping at 8 am.

Room Tip: theres not much difference i guess all the rooms are tiny
See more room tips
  • Stayed: November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Zeeshan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Singapore hotels
Aqueen Hotel Jalan Besar
#139 of 317 in Singapore
269 reviews
Aqueen Hotel Lavender
#159 of 317 in Singapore
829 reviews
Fortuna Hotel
#249 of 317 in Singapore
174 reviews
Show Prices
Show Prices
Show Prices
Classique Hotel
#200 of 317 in Singapore
58 reviews
Little India
Santa Grand Hotel Little India
Santa Grand Hotel Little India
#168 of 317 in Singapore
337 reviews
Little India
Moon 23 Hotel
Moon 23 Hotel
#270 of 317 in Singapore
475 reviews
Show Prices
Show Prices
Show Prices

Been to Pinnacle Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pinnacle Hotel

Address: 270 Jalan Besar Pinnacle Hotel | Little India, Singapore 209019, Singapore (Formerly Cultural Hotel)
Region: Singapore > Singapore
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #284 of 317 Hotels in Singapore
Price Range: $91 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pinnacle Hotel 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Travelocity.ca and Cancelon so you can book your Pinnacle Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cityhub Hotel Singapore
Pinnacle Hotel Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing