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“City Hub Singapore”
2 of 5 bubbles Review of Pinnacle Hotel

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Pinnacle Hotel
Ranked #277 of 306 Hotels in Singapore
Thiruvananthapuram (Trivandrum), India
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“City Hub Singapore”
2 of 5 bubbles Reviewed 23 February 2012

I have stayed in Citihub Singapore last October when i went with my family, The room is really clean and the location is really good. You have lots of restaurants at little india. But the complimentary break fast is poor. Despite all Indian customers, they provide more chinese stuff..Also the quality of food is not that great. The staff is arrogant and really irritating .

The rooms are small buy neatly arranged, Dont expect anything other than this

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Praveen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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290 reviews from our community

Traveller rating
    17
    67
    106
    48
    52
See reviews for
112
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Montevideo, Uruguay
Level Contributor
187 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
1 of 5 bubbles Reviewed 19 January 2012

Singapore is an expensive place but seriously...this hotel is sooo over priced for the shoe box that you get. Rooms are super small with no view or character at all. The WIFI never worked and the staff kept saying they would get someone to fix it but never did. The baby cot they provided was just a wooden gate surrounding a mattress on the floor - very dangerous because our baby could fit his arm under the bottom of the barrier gate. We had to ask everyday for a 3rd towel (we had 2 adults and 1 baby staying in the room) and yet everyday they would only give us 2 towels! The fridge in the room had no facility to make ice and you can't get it from the hotel restaurant either. The breakfast is terrible and not worth staying for, bad coffee and items such as wedges and onion rings for breakfast!
We often asked at reception about how to get somewhere and they would always say 'take a taxi' but this is the most expensive way around and there was always a metro/bus alternative but they knew nothing about these ways of travel.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Netty2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

Kuala Lumpur, Malaysia
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 bubbles Reviewed 15 January 2012

The staffs are very unfriendly and rude. The rooms were very small and leaking. Not advisable for family with children. The breakfast was terrible.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Selina23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 25 December 2011

We found the reception staff to be very helpful and courteous. They moved rooms around initially so we could check in early (10.30am) and seemed very helpful. The bed, pillows and linen were SO comfortable we had the best nights (5) sleep we could've hoped for. Breakfast was a mix between Asian and Indian food which for us was a treat. Good location with a bus at the front door that goes directly to the Singapore Art Museum and MRT a small block away. Will definitely return.

Room Tip: Go for the end of a hall way if you are wanting quiet at night. Singapore seems like a city awake at...
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lovesgoodfood01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 21 December 2011

The hotel is far from everything. so fou must tåke the metro. 10 min walk. the staff is very rude. F.eks ifølge ask them to order s taxi. they tell you to walk in the street ånd wave. eventogh web hadde 4 suitcases. the rooms are nice.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andre P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
1 review
5 of 5 bubbles Reviewed 14 December 2011

very impressed with the location of hotel within walking distance of little india and chinatown . the mtr station to travel to orchard road is nearby. the dparmental store of mustafa is nearby and a big choice of restuarants chinese, indian, malaysian, sri lankan are all available at reasonable cost. the visit to jurong bird park was very intersting and impressive and now has a mono-rail system to travel in the park. the best visit was to the LORY loft where birds come to feed from your hands.

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bachubhai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 10 December 2011

stayed only 01 night but it was bad dream for us, we carry our luggages to room upon check-in, because nobody was there. they give only 1 door key, nobody can go out if your partner is sleeping. you have to go other building for breakfast. location is isolated.

Room Tip: hopeless rooms most of facing residential apatment, you can see hanging undergarments from your wind...
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank IssarS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pinnacle Hotel

Property: Pinnacle Hotel
Address: 270 Jalan Besar Pinnacle Hotel | Little India, Singapore 209019, Singapore (Formerly Cultural Hotel)
Region: Singapore > Singapore
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #277 of 306 Hotels in Singapore
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pinnacle Hotel 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Cityhub Hotel Singapore
Pinnacle Hotel Singapore

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