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Reviews (25,073)
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Reviewed April 4, 2018 via mobile

From Skyline city view of Singapore to world's largest rooftop infinity pool; Marina Bay Sands stands proud of it's luxurious experience.

Although, the hotel is fully staffed at the register desk, the lines are extremely long. Waited an hour just to check-in. The rooftop infinity pool has an amazing view, but it was extremely packed with other tourist. Variety of things to do and eat in the Hotel.

Dinner at Rise Dinner Buffet: was super busy. Waiter rush us to finish so she can seat others. Food was mediocre.

Overall, the city skyline view from the hotel room was magnificent, but the hefty price for two months prior hotel reservation to super touristy and busy hotel staffs, put the experience at average.

Stayed: December 2017, travelled as a couple
Thank pagepresley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George_Roe, Director of Hotel Operations at Marina Bay Sands, responded to this reviewResponded April 23, 2018

Dear pagepresley,

Thank you for your valuable feedback.

Though I am glad to read that you enjoyed the view from the Sands SkyPark Infinity pool and your appointed room, I am disheartened to learn that your stay with us was not a complete success. Please rest assured that we will continue to monitor ways to better manage crowds on property, as well as strive to enhance the quality of our service touch points to serve you better.

I hope that this experience will not deter you from visiting us again, and I look forward to the opportunity to welcome you back to Marina Bay Sands soon for a more successful stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 4, 2018

We were staying in Singapore for a week and went to this shopping centre almost every day (we stayed at a different hotel). They have designer labels I've never seen in Australia. Some of the most amazing clothes, accessories, toiletries, food items ever. Catering for a wide age range, lots of places to eat, a theatre with live shows, amusement park just nearby.

Stayed: March 2018, travelled with family
Thank Baligirl2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

Stayed here one night with my husband purely for the infinity pool experience, which was fabulous. The late afternoon evening views are beautiful.
The pool is sectioned into 3, 1 being adults only. Very clean, excellent poolside service.
The hotel rooms (35th floor city view) was very spacious and service is good as to what one would expect of hotel of this calibre.
Disappointed with the rest of the hotel ambience, the lobby could be easily be mistaken for a train station concourse and the casino had no charisma
Definitely recommend a stay for the pool but no more than one night. Plenty of other beautiful hotels in Singapore to choose from

Room Tip: 32nd floor upwards city view
  • Stayed: March 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Rishrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018 via mobile

This was my first stay at the Baysands and to be honest I was quite blown away by it. I’ve never really stayed anywhere with this level of luxury before so it is a little hard to compare it to others of its standing.

The pool is obviously the highlight of the stay, and because of this it was naturally quite crowded. But amazing all the same.

Only thing I can say for improvement, is that for over £300 a night my other half would have expected a better hairdryer. But that’s being ultra picky.

Everyone knows the reputation of this place, and is 100% worth the trip (and money).

Stayed: March 2018, travelled as a couple
1  Thank Ben H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

we stayed at this hotel and had reserved a grand king room the room was beautiful very big had everything, super clean smelled good had view on the bay and the gardens it was perfect, the club 55 breakfast that came with the room was alos perfect, the thing i did not like is the adult section of the pool is really small and unless you get there very early you will end up in the regular section where they let the kids run, dive, jump in and around the pool, so for sure you cannot be resting there and if you are on the row of lounge chairs near the pool you will get splashed every few minutes if not seconds....this is the main reason i gave 4 stars, also they have the happy hour break from 5 to 7 at club 55 included in our room but we waited almost 30 minutes to get seated and then after about 15 min we were told it was lst call because we had to be gone before 7pm.

  • Stayed: April 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank milly591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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